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eInduction

eInduction. Great Lakes Area Mailing Industry Focus Group Meeting Thursday, January 30, 2014 eInduction Kelly Lorchick Customer Service Support Analyst MAIL ENTRY,USPS/HQ. eInduction. eInduction overview Current status and Updates Onboarding process Mailer error thresholds

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eInduction

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  1. eInduction Great Lakes Area Mailing Industry Focus Group Meeting Thursday, January 30, 2014 eInduction Kelly Lorchick Customer Service Support Analyst MAIL ENTRY,USPS/HQ

  2. eInduction • eInduction overview • Current status and Updates • Onboarding process • Mailer error thresholds • Key reports for mailers

  3. eInduction streamlines the preparation and induction of drop shipments and expedited plant load mailings

  4. eInduction supports use of all eDoc types, linking payment data and appointment data to container barcodes

  5. eInduction provides flexibility and supports mailers using non-standard preparations

  6. Mailers can increase the chances their containers are inducted with these tips: • Make sure barcodes are clear, readable, and survive the trip • Check eInduction status prior to shipping containers • Optional:Associate containers to appointments - it makes it easier to resolve containers • Optional:Include an eInductionflag on the pallet placard • Optional:Include the Appointment # on the Bill of Lading

  7. eInduction – Status • Activated Nationally Oct 1, 2013 • 25 mailers participating • Metrics:

  8. SV Expansion • SV will be expanded to 10 additional sites, beginning in February 2014

  9. IM-DAS: Non-SV Solution • Current non-SV process poses several problems: • Requires association of containers to appointments • Lacks ability to track individual containers Proposed Process-Induction Sites Appointment # # of containers on 8125s Total # of containers Leverages USPS mandate to scan all containers at non-SV sites using IM-DAS scanners Validations are performed post-induction as IMDAS scanners lack wireless capabilities that allow for real-time validations

  10. eInduction Mailer Management – Onboarding • The following process describes how mailers start participating in eInduction • Contact the FAST Helpdesk • FAST@usps.gov or 1-877-569-6614 • BMS Analyst assigned and BMEU/DMU personnel trained • BMS checks eDoc for eInduction readiness • Mailer CRID activated when BMEU/DMU personnel trained eInduction Mailer Onboarding

  11. eInduction Mailer Management – Monitoring • The following process will be followed for mailers participating in eInduction to evaluate mail quality on a weekly basis • Weekly: BMS Analyst reviews mail quality for each mailer set to eInduction • Mailer reviews Shipping Summary/MicroStratey eInduction report for errors • BMS Analyst identifies mailers with mail quality issues • BMS Analyst contacts mailers above thresholds and informs them of errors above thresholds • BMS Analyst and mailer work together to develop a plan to resolve mail quality errors eInduction Mailer Monitoring

  12. eInduction Mailer Error Thresholds

  13. Key Reports for Mailers • Shipping Summary Report • Mailer Scorecard • Mail Quality Detailed Error and Error Type reports

  14. Access the reports from the Business Customer Gatewayhttps://gateway.usps.com/bcg/detail.htm • Once logged into the BCG, select Mailing Reports > then the report you would like to review • Refer to the Mailer Scorecard User Guide for External Users for detailed instructions, including screen shots: • https://ribbs.usps.gov/intelligentmail_guides/documents/tech_guides/MailerScorecardUserGuide.pdf

  15. Shipping Summary ReportBefore/During Mailing and Shipment • Select Mailing Reports > Induction Activity Report (eInduction) > Shipping Summary Report

  16. Shipping Summary ReportBefore/During Mailing and Shipment • Shipping Summary Report: Container Status Legend Container has passed all validations Warnings exist for container validations Container has failed a validation

  17. Mailer ScorecardPost-Induction Summary and Status • Mailing Reports > Mailer Scorecard > I’m an eDoc Submitter • Select the Month for which to review data

  18. Mail Quality Detailed Error Type ReportPost-Induction Detailed Error Data • To view the detailed error information navigate to the Mail Quality Reports > run Mail Quality Error Type Report > select Source: eInduction

  19. Mail Quality Detailed Error ReportPost-Induction Detailed Error Data • From the Detailed Error Type Report > drill to Mail Quality Job Error Type Report > drill to Mail Quality Detailed Error Report

  20. Mail Quality Detailed Error ReportPost-Induction Detailed Error Data • continued:

  21. eInduction Mailer Summary ReportPost-Induction Status and Detailed Container Data • Select the Month for which to review data

  22. eInduction QUESTIONS?

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