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Scott Thompson Pearson VUE Channel Manager

Scott Thompson Pearson VUE Channel Manager. Pearson Worldwide Overview. Pearson: Our Global Organization.

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Scott Thompson Pearson VUE Channel Manager

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  1. Scott Thompson Pearson VUE Channel Manager

  2. Pearson WorldwideOverview

  3. Pearson: Our Global Organization Education – As the world’s leading education company, Pearson provides educational materials, technologies, assessments and related services to teachers and students worldwide. Imprints include Scott Foresman, Prentice Hall and Addison-Wesley Professional – Pearson’s Professional business segment, including Pearson VUE and Pearson Credential Management, are industry leaders in professional testing, publishing and training. Financial Times–The FT is one of the world’s leading business news and information organizations, recognized internationally for its authority, integrity and accuracy. Penguin Group - Theworld-famous Penguin brand publishes an unrivalled range of fiction and non-fiction, bestsellers and classics, children's books and illustrated references.

  4. About Pearson VUE Global test company authorized to deliver computer-based exams for credentialing associations Exam provider for over 300+ credentialing associations Delivers over 8.5 million exams a year worldwide 6

  5. Pearson VUE Computer-based Testing

  6. Join the Learning Evolution • Across the globe, • Pearson is fostering a learning evolution, • the Concept is Simple. • To Educate, Train and Certify! • As a Pearson VUE Test Center, you can provide people in your community access to certifications that directly link with jobs.

  7. Computer-based Test delivery is easy! Quick turnaround time for results Greater accessibility Registration flexibility Streamlining the experience Highly secure test environment

  8. Become a Pearson VUE Authorized Test Center • Offer your students access to CompTIA exams, and other globally recognized industry certification exams • Test in existing classrooms • No dedicated room or equipment is necessary • Schedule testing hours as needed for your candidates • Install easy-to-use software • Utilize flexible registration options • Access discounted academic exam vouchers • Qualifying academic institutions may purchase prepaid discounted vouchers for programs such as CompTIA E2C (A+, Network+), ACSM and Novell

  9. Pearson VUE Testing Center Testing schedule is based on hours your center can be available for community and students Schedule is posted in Pearson VUE software and can be updated and changed as needed Public testing model provides flexible registration options for students -Pearson VUE agents can register students based on the schedule posted -Students can register via the Pearson VUE web site -Staff at the college or school can register students through Pearson VUE software College or school is shown on the Pearson VUE web site as a computer-based testing center Center is compensated for exams delivered

  10. Flexibility in Testing for Academic Partners Floating Test Center (Mobile) Allows your college or school to move the testing center to other schools/locations Can register candidates in advance or on-site Adhere to same requirements for fixed testing center Administrator/Proctor must be on site for check-in and exam delivery Requires pre-approval through Pearson VUE A Floating Test Center can be added to your existing fixed site location Pearson VUE Test Center

  11. Classroom Testing • Classroom testing is used to allow candidates to • test immediately after taking a class. For • example, your center might offer a training class • at your site over several days and then have • candidates take an exam on the last day of the • class. Using classroom testing, you can allow • candidates to take the exam right in the room • used for the class. This lets you offer enhanced • service to candidates and allows you to • efficiently use workstation resources.

  12. Benefits to You Test where you train Test when you want Promote your training programs Access special promotions Easy mobile testing

  13. • Any distraction-free location such as an enclosed area or classroom, equipped with at least 2 computers and access to the internet • A separate check-in area with lockable storage A certified test administer to proctor the tests • Meet technical requirements • Meet facilities requirements What are the criteria to become a test center?

  14. Pearson VUE provides • Testing system software FREE of charge • Installation assistance via phone and on-going technical support 24/7 if needed • PowerPoint training and free open-book exam for Pearson VUE Administrator/Proctor • One time purchase of Enhanced Security Protocol (ESP) kit -Can be purchased from Pearson VUE for $450 -Can also be purchased from another source, (as long as it meets Pearson VUE specs) • Secure, online web site with marketing tools, reporting features, and other tools • Updated technical requirements on http://www.pearsonvue.com/pvtc/

  15. Hardware and Pearson VUE Applications(No dedicated equipment is required to support Pearson VUE software) • The main pieces of hardware used for administering and delivering • exams are the Administrative Workstation and Test Deliver • Workstations • Admin workstation: Admit candidates for exams • Test delivery workstation: Deliver exams • The test center’s Administrative Workstation is connected to the Pearson VUE Hub via the Internet Pearson VUE Hub System Test Delivery Workstations Internet Administrative Workstation

  16. ESP Equipment (One-time fee of $450 to test centers) • 2 digital cameras (one for back-up) • 1 digital signature pad • 1 Pearson VUE branded camera stand

  17. Pearson VUE Administrator/Proctor • General Responsibilities: • Ensure secure and appropriate testing environment • Proctor candidates during exam delivery • Utilize Pearson VUE applications -Site Manager – manage site -Delivery Manager – launch exams -Registration Manager – register candidates • Verify candidate identification • Capture photos and digital signatures, as required • Report incidents affecting candidates’ performance

  18. Administrator/Proctor Training • No-cost, open book exam • PowerPoint training • Policy and Procedure Guide • Allowed 1 ½ hours to take exam (Average administrator/proctor completes exam within 30 – 45 minutes) • First exam to be delivered at your center is the Pearson VUE Administrator/Proctor exam • Administrators/Proctors will be required to re-certify annually

  19. Exam FeesHow are exam fees processed? • All exam registration fees and transactions are handled by the Pearson • VUE software. No money is exchanged between test center & test • candidate. • There are two forms of payment: • Pearson VUE exam vouchers • Credit cards

  20. Exam Scheduling Process • Candidates can schedule exams in one of three ways, depending on the exam: • On the Internet via the Pearson VUE web site http://www.pearsonvue.com • Over the phone by calling the designated Pearson VUE customer service number for the desired exam http://www.pearsonvue.com/contact/vuephone/ • At YOUR test center! You will use the Registration Manager application to schedule candidate exams

  21. Purchase Vouchers Take advantage of cost savings and eliminate administrative tasks with certification test vouchers. Vouchers are prepaid exam certificates that enable testing centers, corporations, academic institutions and other organizations to save money and provide benefits to their stakeholders. • Voucher Benefits • Save money by purchasing vouchers in bulk (discount • pricing/policies vary by testing program) • Manage administration of the certification program centrally • Eliminate paperwork by distributing vouchers electronically • Easily bundle certification with your training programs

  22. The 5 Steps to Becoming a Test Center Step 1 – Apply Complete an online application - www.pearsonvue.com/pvtc and attach all supporting documents, which include a copy of testing center floor plan and photographs Step 2 – Sign Once we receive your application, we will send you a contract and additional forms that might apply.

  23. The 5 Steps to Becoming a Test Center • Step 3- Approval • Once approved, we will send a pre-activation pack (containing material • for your test center), counter-signed contract, Pearson VUE Site ID • and we will request you to procure the Enhanced Security Protocol(ESP) • Kit. • Step 4: Install • Once you have your ESP Kit our Pearson VUE Support Services • (VSS) Team will assist you in doing all the installations needed to set- • up your center for test delivery • Pearson VUE Support Services team is available to assist • 1-800-704-3613 option 2. • *Site has 30 days to complete installation*

  24. The 5 Steps to Becoming a Test Center • Step 5: Train • Finally, we will send your designated Test Administrator (TA) • the Polices & Procedure Guide to be certified. Once your TA • passes the test and installations are done, you will be • activated to start test delivery. Administrator/Proctor Training • Login to Pearson VUE Support Services web site • Train using the self-paced PowerPoint presentation and other administrator training materials • Take a no-cost, informal, open-book administrator/proctor exam on a Pearson VUE Test Delivery workstation at your test center

  25. Pearson VUE Channel Team • Scott Thompson • Pearson VUE Channel Manager • 952-905-7284 • scott.thompson@pearson.com

  26. Questions?

  27. Thank you!

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