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All Stars! team

All Stars! team. Bob Turner’s Team. “The difference between ordinary and extra ordinary is that little extra…………..”. What is “All Stars!”.

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All Stars! team

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  1. All Stars! team Bob Turner’s Team

  2. “The difference between ordinary and extra ordinary is that little extra…………..”

  3. What is “All Stars!” • It is a discipline Mcdonalds team, which is always ready to play very important role in any dodgy situations with responsibility. • It solves most of the current problems or oncoming problems very easily. • Such as, S.O.R, F.O.R, Mystery Shops, labors, increasing store grades, sales and QSCV.

  4. What is requirements to be part of “All Stars!” team? • 1. hard working. • 2. responsibility. • 3. punctuality. • 4. must know all three stations. • 5. respect.

  5. Structure of “All Stars!” • One Leader. • Two or three Co-leaders. • Every Co-leader has three Members.

  6. How you can be “All Stars” leader? • Must have people skills. • Must completed BSM & Serve Safe. • Communication. • Creativity. • Well known with all procedures and QSC & V.

  7. About Co-leader • Creativity. • Hard working. • Well known with all procedures and QSC & V.

  8. Intention of “All Stars!” • Help any hard situations of Mcdonalds. • Make all members same as manager by training. Cost almost nothing. • All Stars member will be able to participate to take BSM test without taking any class. • They will be well trained in their store within 6 or 12 months circulation.

  9. Intention of “All Stars!” • It helps store improvement to have extra experience crew members. • It can be look like a zone management but it does very different way with certain codes. • It does very details for store.

  10. All Stars! Operations Improvement Process.our store current mystery shop average Shepherdstown- 85.42Highest score for this year-95.50(aug’06)Lowest score for this year- 74.55(april’06)Our goal is 85.42%~~>87.28% • ASOIP

  11. 2006 summary

  12. All Stars! Operations ReviewASOR • Code :- Comments • A :- • B :- • C :- • D :- • E :- • F :- • G :- • H :-

  13. What is rules & regulations? • Leader must call meeting every after two weeks. • Leader must set goal for every two weeks. • Leader must chose 6 or 12 months plan. • For 6 – months plan, “All Stars” member only can miss two meeting. More than two absence from meeting is automatic termination from team. • For 12- months plan, no more than 5 days.

  14. What is rules & regulations? • Every members has certain code( a, b,c…) • Leader and Co-leaders design a store map and set code. • Code changes every two weeks during the meeting by lottery. • Every members has to finish their code at least two times a week.

  15. What is rules & regulations? • Members do not have to finish their code scheduled times. • They will be allowed to come any times of the day ( only for 2-hours) and finish their code. • When members get codes, leader must explain about their code work. • Leader must graded and rewarded members (every months).

  16. What is rules & regulations? • Co-leaders must observe about their own members and make sure code finish successfully. • Every members make a hand note ( what they finished) and give it to co-leaders. • Leader may chose to make two weekly newspaper and it contains members expresions, goals and destiny plan.

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