Bookit online booking system

1. Bookit.co.nz online booking system • NZ made site • New Zealand based team, owned by Trade Me, the largest e-commerce site in the country. • BookIt has over a decade of experience handling online bookings for the New Zealand tourism industry. • Work with over 3,500 tourism businesses nationwide, from one man companies to some of the nation’s most established tourism businesses.

2. Why BookIt? • BookIt has proven experience, providing solutions for many of New Zealand's leading tourism companies. The technology is second-to-none, and widely praised within the tourism industry for the efficiencies it brings to the booking and settlement process. • BookIt take care of the credit card processing and simply credit your bank account. • Great reporting functions and it's easy to use. It will even allow you to authorise your booking function to be used on other sites!

3. Included functions • BookIt is able to handle rates, displaying specials, assigning discount codes, payment and settlement terms, cancellation policies, multiple currency payments, partial payments, on request and real time bookings. • The BookIt system also handles add-ons (like pick up locations or inclusions like lunches), along with any other data your business needs to collect from customers.

4. You Have Full Control With this system YOU have full control. You choose the following ways to conduct business: 1. Real Time Availability • Provides travellers with up to date information on the availability of your product or service and enables them to make instant bookings online or 2. Confirmation • Works on a request basis. You'll receive an email alerting you of a booking request that you simply accept or decline. Some operators start off with the confirmation option and then move onto real time availability (which is a more automated system). It really depends on your business - it's up to you. You can change options at any time.

5. Mobile, tablet and social media friendly • Over half of all Kiwi mobile users have a smart phone or tablet device, so being bookable on more than a desktop PC is vital. • BookIt is mobile friendly, and you can even take bookings through your business's Facebook page!

6. Retain the look and feel of your website • BookIt is customisable, both to match the look and feel of your website and mobile site, but also with the level of data you require from your customers. • The system collects all the data you need from your customers on just one booking page.

7. Increase your web presence • BookIt doesn’t just work on our site. It is used by 100+ resellers, including over 80% of New Zealand’s Regional Tourism Organisation network, and Travelbug.co.nz, the website with the most places to stay in New Zealand. • Not interested in being resold? Just let them know when setting up.

8. Benefits For You • Reduces the risk of losing a booking from customers ready to book now • Generate confirmed sales from massive traffic from international and domestic travellers • Additional exposure and details for your product offering, including availability and pricing • Saves you time and effort—by not having to deal with enquiries regarding availability • Provides immediate information to customers, anytime of the day or night • Excellent BookIt reporting including the ability to gather feedback from travellers who have used your services • The system takes care of processing credit cards (inc Amex and Diners), cancel refunds etc and the net amount for any bookings are transferred to your nominated bank account, usually within 48 hours of the traveller's arrival

9. Specials and discount codes • BookIt gives you full control over your pricing. Whether you want to have the same price all year round, or a different price every day, they can make it happen. • You can also use discount codes feature to offer trackable discounts and offers to defined groups.

10. Building a customer database • You can choose to gather email addresses for the purposes of post-booking email marketing and promotions. • BookIt makes it easy by enabling a permissions check box for the traveller to authorise you to send them offers and follow-up communications.

11. Add-ons and cross-sell • With over 3,500 NZ tourism operators on board, BookIt provides a unique opportunity to offer other products to your customers in the booking process and earn commission on successful bookings. • Or use the “add-on” feature to upsell your own products.

12. Cloud based bookings • Your rates, inventory, payment information and booking data is accessible anytime you jump online. No paperwork is required! • BookIt has a complex level of reporting with over 15 reports available, including sales, arrival data and customer feedback reports, and all are downloadable.

13. What Does It Cost? No setup costs, monthly fees or contracts • The setup is FREE and a 10% commission only applies for confirmed bookings. • BookIt has no monthly fees, and with their “success-based” model you only pay when you get bookings. No bookings means no fees so they work very hard to make sure the system delivers you bookings, or they don’t get paid!

14. Already use another booking system? • We realise that you may have your own booking system, or use other ones such as bookabach, however by adding booking capability to your website listing you will be adding a new and proven way for travellers to book with you. • As the setup is free you have nothing to lose and everything to gain. You can simply assess which booking systems work for you over a period of time.

15. Support • 7 days of NZ-based support • All support staff are based in Wellington and are available every day via phone or email. The customer support team know the needs of NZ operators and are committed to giving you fast, efficient and friendly service with a smile. • If you have any questions regarding this please don't hesitate to call on 0800 14 65 49 or visit the website bookit.co.nz for more information.

16. Trust, safety and security • Trade Me’s Trust and Safety team is an elite force battling scams, phishing attacks and working hard to stop bad guys in their tracks. • They also use automated anti-fraud measures and all funds are held in trust.

17. Registration continued... • Once registered, BookIt will then make contact with you and provide a login and password so you can load your details, prices etc. You can add as many options in as you wish (which is handy if you conduct a wide range of tours for instance). You can be operational within days!