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Strategies and Tools to Use on the Road to Program Accountability

Strategies and Tools to Use on the Road to Program Accountability. Presented by Tony D. Carney, M.B.A. Tony D. Carney, M.B.A. 3381 Tourmaline Way Rescue, CA 95672 (530) 672-6946. The Challenge. A report of the California Performance Review suggests many changes in the next three years.

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Strategies and Tools to Use on the Road to Program Accountability

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  1. Strategies and Tools to Use on the Road to Program Accountability Presented by Tony D. Carney, M.B.A.

  2. Tony D. Carney, M.B.A. 3381 Tourmaline Way Rescue, CA 95672 (530) 672-6946

  3. The Challenge • A report of the California Performance Review suggests many changes in the next three years. • They include an emphasis on Strategic Planning, Performance Management, Performance Based Budgeting and many others. • We have a resource available to assist agencies in meeting these challenges.

  4. Strategic Performance Management Program • How to prepare a long range Strategic Plan. • Course #111, Strategic Planning Workshop • How to assess the performance of your organization. • Course #112, Performance Measurement • How to develop a Performance Based Budget • Course #113, Performance Based Budgeting

  5. Results The Strategic Management Cycle Strategic/Quality Planning Program Evaluation Budgeting Performance Implementation Review Follow up Data Reporting Monitoring

  6. Strategic Planning • "The majority of agencies perform some type of strategic planning, but this planning does not drive the budget process. Half the agencies surveyed develop strategic plans. Most agencies prepare strategic plans but don't forward them to the Department of Finance or to the Governor's Office." CPR vol.1, 2004

  7. Performance Measurements • "Performance Measures are tools used to assess an organization's success in fulfilling its mission and meeting its goals." CPR vol.1, 2004 • "Customer service must be a strategic goal for each department, and customer satisfaction must be continually assessed to determine how well a department is performing." CPR vol.1, 2004

  8. Performance Based Budgeting • "The advantage of Performance Based Budgeting is that funding is allocated based on what a program can accomplish. It also allows decision makers to identify programs that have outlived their purpose." CPR vol.1, 2004 • "A popular government without popular information or the means of acquiring it, is but a prologue to a farce or a tragedy or perhaps both." James Madison

  9. Where Do We Go For Help? • The Strategic Performance Management Program • Consultants • Internal Planning Resources • Others? • There are risks and costs to a program of action. But they are far less than the long-range risks and costs of comfortable inaction." President John F. Kennedy

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