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BDC Visit Discussion Items. Contents. Q4 2007 / Q1 and Q2 2008 Resourcing Succession Planning / Promotions Schedule Lessons Learned / Future Improvements Retalix Roadmap. Q4 2007 / Q1 and Q2 2008 Resourcing - Assumptions.
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Contents • Q4 2007 / Q1 and Q2 2008 Resourcing • Succession Planning / Promotions Schedule • Lessons Learned / Future Improvements • Retalix Roadmap
Q4 2007 / Q1 and Q2 2008 Resourcing - Assumptions • Current planned level of R4 resourcing continues to year-end, mid-Nov to end-Dec will be fixing issues/ad hoc test requests/regression testing • Support Pack Upgrade (SPU) will require equivalent to a single ITC cycle per live country • UK / AU / NZ / US • No GSS Product Test / V+P required • Overall resourcing for SPU testing will therefore be as per current test tracks – NZ regression and US regression will require same level of resourcing as current ITC progression tracks • ANZ regression for SPU conducted by BDC • SPU testing timeframes are 21/1/8 until end Feb 08 • Test Prep for NL/PL cannot start until May 08 • NL/PL test team size will be equivalent to current overall R4 test team size • NL/PL progression testing is equivalent to ANZ progression testing • Regression testing for US/UK/ANZ can be scoped down to provide resource capacity for NL/PL PT
Q4 2007 / Q1 and Q2 2008 Resourcing - Resource Profile December is currently contingency rather than hard planned May is Test Prep for NL/PL Ramp-up back to R4 levels for NL/PL Execute Year End BDC Headcount = 16 • IBM Unassigned Time • Three weeks in January, pre SPU • March / April – post SPU, pre NL/PL • IBM January time = 21FTE x 3 weeks = 21 x 5days/week x 3 weeks = 315 mandays (unavoidable – retention required for SPU) • IBM March/April time = 21FTE x 2 months = 21 x 22days/month x 2 = 924 mandays • BDC Unassigned Time • Two weeks in January – post patch test, pre SPU • March / April – post SPU, pre NL/PL • BDC January time = 16FTE x 2 weeks = 16 x 5days/week x 2 weeks = 160 mandays (unavoidable – retention required for SPU) • BDC March/April time = 16FTE x 2 months = 16 x 22days/month x 2 = 704 mandays
Q4 2007 / Q1 and Q2 2008 Resourcing - Options • Option One – downsize to skeleton crew for March/April • What’s the minimum staff that we can reduce to, and still ramp-up from? • Key individuals / skillsets required to be retained? • Option Two – utilize capacity in March / April to do maintenance release activity • UK to Release 4? • AU to Release 4? • Patch release for AU/UK/US? • Option 3 – SPU is extended to be ECC6 upgrade • Reduces gap to be only April as this scope increase adds one month to SPU test timeline • Gap therefore becomes 352 mandays (BDC), 462 mandays (IBM) • Utilise reduced capacity to do reduced version of Option Two
Succession Planning / Promotions Schedule • UK resources promoted in 2007 where new rates apply from Jan 1st 2008 • Chris Griffiths, others? • Succession planning for Chris • Anticipating he won’t want to remain in testing forever(!): • who’s heir apparent? Zoe? • capability gap / risk associated with successor? • Utilising experience on program in another role somewhere on program? • Confirming time in role from this point for key BDC resources • E.g. Peter Hrnciar • Previous action to publish forecast promotions during 2008 • Progress update on early rolloffs • Redeployment of resource currently in notification window to other billable work
Lessons Learned / Future Improvements • UK resources promoted in 2007 where new rates apply from Jan 1st 2008 • Chris Griffiths, others? • Succession planning for Chris • Anticipating he won’t want to remain in testing forever(!): • who’s heir apparent? Zoe? • capability gap / risk associated with successor? • Utilising experience on program in another role somewhere on program? • Confirming time in role from this point for key BDC resources • E.g. Peter Hrnciar • Previous action to publish forecast promotions during 2008
Retalix Roadmap • Or…..defining the end-state for Retalix test schedule • aspiration to remove a cycle of product test etc. • How do we move this forward?! • Ownership? • Retalix engagement? • Risk / concerns • If we ‘blackbox’ it, do we risk getting longer elapsed time quotes for delivery from Retalix?