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Collaboration and Education Group. Jonathan Grudin Microsoft Research jgrudin@microsoft.com. Evaluation / Publication. Refine Prototype. Product Impact. Build Prototype. Collaboration and Education Group. Formed about 12 months ago Mission:
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Collaboration and Education Group Jonathan Grudin Microsoft Research jgrudin@microsoft.com
Evaluation / Publication Refine Prototype Product Impact Build Prototype Collaboration and Education Group • Formed about 12 months ago • Mission: • To explore novel technologies and applications that enhance collaboration and education / training • Current work focuses on streaming media • Research model • Evaluation: Laboratory and Field Studies
Technology and Education • Two broad facets: • Technology for improved content • deep models of subject matter and student • active exploration of subject (simulations) • relate to students context/environment (situated learning) MOSTLY DOMAIN DEPENDENT • Technology infrastructure for: • course and student management • content creation • delivery / distribution • collaboration MOSTLY DOMAIN INDEPENDENT • Both aspects are important and complementary
Technology Adoption Phases • Phase-1: • digital version of non-digital process • Phase-2: • value-added features appear in digital version • Phase-3: • process and technology re-design
Why Consider Multimedia? • Network, processor, memory capability changing quickly • Reasoning about exponential growth • Simultaneous emergence of live and on-demand capability • Shift in the definition of scholarship
Ongoing Projects • MSTE and MURL: Online Seminars • Time Compression, Skimming, Indexing, Browsing • MRAS: Multimedia Annotations and Authoring • Flatland: Telepresentations
MSTE Presentations • Logs of ~10,000 sessions by over 2000 users • Some results: • On-demand audience about 40% of live audience • 60% < 5 minutes • Viewers jump around video • Initial portions much more likely to be watched • Presentations will be designed differently in future • Present key messages early in talk • Present key messages early in slide • Use meaningful slide titles • Reveal talk structure in slide titles • Consider post-processing talk for on-line viewers
Analysis of Online Presentation Viewing • Logs of ~10,000 sessions by over 2000 users • Some results: • On-demand audience about 40% of live audience • 60% < 5 minutes • Viewers jump around video • Initial portions much more likely to be watched • Presentations will be designed differently in future • Present key messages early in talk • Present key messages early in slide • Use meaningful slide titles • Reveal talk structure in slide titles • Consider post-processing talk for on-line viewers
Ongoing Projects • MSTE and MURL: Online Seminars • Time Compression, Skimming, Indexing, Browsing • MRAS: Multimedia Annotations and Authoring • Flatland: Telepresentations
Time Compression, Skimming, Indexing • While text documents are easy to skim, that is not true for audio-video • Ability to skim can be a key advantage of web-video • time-compression: up to ~2-fold; nothing thrown away • skimming: > 2-fold; some content thrown away • indexing: adding navigable structure • Also useful in “live” broadcast scenarios • e.g., late joiners can catch up to live talk
Time Compression: Synchronized Audio and Video • To preserve pitch: throw away portion of each 100ms chunk, then stitch together • Basic signal processing well known, but several systems issues • Results of lab studies: • People choose ~1.4 speed, don’t adjust much • They like it • “I think it will become a necessity… Once people have experienced it they will never want to go back. Makes viewing long videos much, much easier.” • Comprehension may go up
Skimming: Compression Goes Nonlinear • To beat 2x speedup, must throw away content • Sources of information • audio: pauses, intonation, speech-to-text and NLP • video: scene changes • other: slide-changes, previous viewers’ patterns • Lab studies of 4x-5x speedup • Viewers learn from automatic summaries • Viewers like and learn more when author-edited • Perception of quality increases over time • Mixed-initiative summarization is promising
Indexing • Vanilla video provides no structure for navigation • Indexing provides navigable structure; examples: • textual table of contents (slide titles) • video shots / scenes • speech-to-text => NLP => topic detection
Ongoing Projects • MSTE and MURL: Online Seminars • Time Compression, Skimming, Indexing, Browsing • MRAS: Multimedia Annotations and Authoring • Flatland: Telepresentations
Multimedia / Temporal Annotations • Motivating scenarios: • a virtual university • all students are remote, asynchronously watching lecture videos • a standard university • making better use of in-class time • Temporal annotations: • annotations associated with streaming media • each annotation is linked to the media time-line • annotations stored separately from the media files
Ability to annotate can add significant value • shared notes for asynchronous collaboration • question-answers linked to a streaming-video lecture • archived feedback for the instructor • personal notes on audio-video found on the web • personal/shared table of contents; summarizations • annotations may be computer generated • use speech-to-text providing search and seek ability • captured strokes from electronic white-board • captured questions, slide-flips, from “live” broadcast • ...
Results from Preliminary User Studies • Personal note-taking study (MRAS vs. Paper) • similar # of notes (~1 / minute) • positioning: none in paper; ~10-15s later in MRAS • all subjects preferred MRAS (although more time), and thought more useful for future reference • Shared notes study • text preferred to audio • 14/18 stated more participation than in “live” session • auto-tracking particularly useful
Currrent Work • MSTE class to use MRAS and recorded lectures • Can we increase instructor productivity? • Can we emulate live-classroom discussion / community formation in an asynchronous environment using MRAS?
Ongoing Projects • MSTE and MURL: Online Seminars • Time Compression, Skimming, Indexing, Browsing • MRAS: Multimedia Annotations and Authoring • Flatland: Telepresentations
Flatland Tele-presentation System • Joint project with the Virtual Worlds Group • Flexible architecture for distributed collaborative applications • Target scenarios: • presentations to remote audience • online conferences • distributed tutored-video-instruction • ...
Do We Need to Sacrifice Quality? • The goal is to improve it • Stanford Tutored Video Instruction (TVI) • Process: • video tapes of un-rehearsed live lectures • small group of students watch along with a para-professional tutor • Results from 1978-86 • All MSEE: 1800 students, avg. GPA 3.40 • TVI-MSEE: 89 students, avg. GPA 3.62 • Similar observations recently for D-TVI version
Stanford TVI Experiments: 10/73 - 3/74 • remote TVI students with tutor do best • it helped “at-risk” students even more • Source: J.F. Gibbons, et al. Science, Vol. 195, No. 4283, 18 March 1977
Flatland Experiences • Initial use in 3 multi-session MSTE classes • Presentations from desktop to remote audience • Students: • Liked the convenience • Liked ability to multitask • Did not think learning suffered • Instructors: • Missed familiar sources of feedback • Comfort level rose over time for 2 of 3 • Overall: Lack of awareness of others a key problem
Issues Being Explored • Creating presence and awareness • representing attendees; gaze; activity level; ... • Providing for interactivity; protocols for online talks • types of widgets; floor control; multiple back channels • Complexity of interface for speaker / audience • use of channels over time; different physical contexts; … • Capture and replay of tele-presentations • capture “all” activity; time-compression; annotations
Activity Surrounding Teaching/Learning • Pre-authoring • Slides, web notes, reference material, exercises, … • Content delivery • Synchronous delivery to local/remote audience • Archived for on-demand audience and review • On-demand access by students • Watch content; personal notes; TOC; index; … • Discussion around content • Synchronous: small group; one-on-one • Asynchronous • Post-lecture work by instructor / tutor • Answer questions; discussions; feedback & redesign; … • Student evaluation • …
Concluding Remarks • Key drivers of change • market needs • technology • Key new directions • learner-centric • asynchronous; small-group synchronous • Key challenges • concrete studies to indicate effectiveness • technology/products taking value beyond cost • business model and bootstrapping issues
For More Information: http://www.research.microsoft.com
Watching Behavior Within a Session 70 60 50 40 User count 30 20 10 0 0 10 20 30 40 50 60 70 80 90 Nth minute into the talk