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JIRA Defect Tracking Tool: Manage, Track, and Resolve Issues Efficiently

An overview of JIRA, a powerful tool to record, track, and resolve various issues like bugs, defects, improvements, and new feature requests. Utilize customizable reporting, workflow management, and plugins to streamline the tracking process. Stay informed with detailed statistics and enhance collaboration between teams.

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JIRA Defect Tracking Tool: Manage, Track, and Resolve Issues Efficiently

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  1. JIRA Defect Tracking Tool Tool to Record, Track and Resolve Issues, Bugs, Defects, Improvements and New Feature Requests LIGO-G080616-00-M

  2. JIRA Features • Because we've got issues • JIRA lets us prioritize, assign, track, report and audit our 'issues,' whatever they may be — from software bugs and hardware defects, to improvement and change requests. • Reporting and statistics • Customizable reporting allows us to monitor the progress of our issues with detailed graphs and charts.

  3. JIRA Features • Workflow our way • JIRA's powerful workflow capabilities allow us to map an issue's lifecycle to match our processes.

  4. JIRA Features • Plugins • The JIRA plug-in system makes it easy to customize and extend JIRA to suit our needs, allowing us to add new features to suit our particular requirements. • Below are some of the most popular plug-ins created by the JIRA developer community and third-parties: http://confluence.atlassian.com/display/JIRAEXT/JIRA+Plugins

  5. JIRA Hierarchy JIRA Naming LIGO Familiar Terms Database Advanced LIGO Project Category System Project Subsystem Component Assembly or Part

  6. JIRA Demo • Login • Manage Dashboard • Enter a new Project • Enter a new Component • Enter a Defect • Manage Defect • Resolve and Close • Search, Reports, Email, etc

  7. Deployment Schedule • Now thru Dec 7th: • System Testing • Dec 7th to Jan 10th: • Feature Development • Resolve Login Control • Setup Email protocols • Set access roles, grant permissions • Jan10th to 15th: • User training • Release for general use

  8. Ongoing Usage • QA Team • Ensure issues are being resolved • Provide support to teams in system development, features • Provide monthly status reports on Defect Stats • Provide ongoing training to all users • Work with Software team to see if this is a good fit vs. Bugzilla • System and Subsystem Leads: • Ensure review of open issues is taking place • Use workflow and tracking tools to monitor issue progress • Use JIRA to track issues, reference JIRA entries in Elog

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