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Japan Post Tracking/FAQ Q: How long does it take to deliver an international parcel/mail? A:— The duration of posting an item from Japan depends on the service used by the sender. There is the Airmail, international speed mail (EMS), Ship mail, and the Economy Air services. The ship mail is the slowest delivery method with a duration of between 1 and 3 months. The other three methods are faster with the best (Airmail) having a delivery time of 2-4 days. Q: How can I track my mail/parcel? A:— Enter the 13-digit tracking number on our website. The system will give you the delivery status of your shipping item. You can also use a third party system to trace and track your parcel/mail. Ordertracking is the best system for this purpose. Through it, you will receive regular updates concerning your parcel/mail. It also has a shipping time calculator which will give you a rough idea on the day to expect the delivery of the item. For any queries regarding tracking, please contact International Mail Customer Service Center.
Track China EMS Package| FAQ Q: Why there is no delivery status of my China EMS international parcel online? A: Possible reasons— 1-The parcels haven’t been picked up by China EMS courier company. 2-The parcels have been picked up by China EMS but the information of shipment hasn’t been uploaded to the EMS system. 3-The courier company may forget to upload information of shipment to the EMS system (Please note that it takes time between parcels’ being picked-up and uploading information. And normally it the information can be found in 4 hours after the mail is sent.) Q: Why my China EMS parcel are returned? A: Possible reasons— Parcels refused by the recipient; incompleted address; expired receiving time; receivers unavailable, etc.