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HAILEY COLLEGE OF BANKING & FINANCE. Text Book. MANAGEMENT. Concepts & Cases 2012. Presentation By. PROF. DR. KHAWAJA AMJAD SAEED Principal, Hailey College of Banking & Finance University of the Punjab, Lahore. Email: kamjadsaeed@yahoo.com. CONSTITUENTS. SECTION I: TEXT BOOK.
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HAILEY COLLEGE OF BANKING & FINANCE Text Book MANAGEMENT Concepts & Cases 2012 Presentation By PROF. DR. KHAWAJA AMJAD SAEED Principal, Hailey College of Banking & Finance University of the Punjab, Lahore. Email: kamjadsaeed@yahoo.com
SECTION I: TEXT BOOK • Management as a Discipline • Schools of Management Thought • Corporative Management • Manager’s Role and Impact of External Environment • Corporate Planning • Deposit, Credit and Profit Planning • Organizing as Part of Management • Line and Staff Authority Relationship • Decentralization and Delegation
SECTION I: TEXT BOOK • Functional Specialization • Staffing • Motivation • Leadership • Communication • Controlling • Feedback and Control Mechanism • Special Control Techniques
SECTION I: TEXT BOOK • Management Information System • Organization Conflicts and their Resolution • Islamic Approach to Management • TQM (Total Quality Management) • Case Study Approach
SECTION II: SELECTED ARTICLES • Human Resource Management & Development • Sharing Productivity Gains: A Survey of Incentive Plans Globally Practiced • Knowledge Management: Some Dimensions • The Rise of Reengineering • Promoting CSR: What needs to be done • Motivation: Islamic History (Compiled) • Developing Talent for HRM
Chapter No. 1 MANAGEMENT AS A DISCIPLINE CONSTITUENTS Prelude Development Evolution Management Education in Pakistan Definitions Management Vs Administration
Chapter No. 1 MANAGEMENT AS A DISCIPLINE CONSTITUENTS Pyramid Approach Management Function Levels Groups Job As Science or Art Principles
CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE AMPLIFICATION 1. Prelude - Egyptians - Chinese - Military - History (1750-21st Century) 2. Development - Barter - Industrial & Commercial Revolutions - The Rise of Joint Stock Market
CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE 3. Evolution - Upto 1889 - 1890-1914 - 1915-1940 - 1941-1960 - 1960-2000 - 21st Century
CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE 4. Management Education in Pakistan - 1955-1972 - 1973-1985 - 1986-2000 - 21st Century 5. Definitions - Dale S. Beach - Newman & Summer - President AMA
Administration Management CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE 6. Management Vs Administration 7. Pyramid Approach 1 = Top 2 = Middle 3 = Lower 1 1 2 2 3 3
CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE 8. Management Function levels - Strategic Planning - Management Control - Operations Cost 9. Groups - University Scholars - Management Practitioners - Legislatures - Union Leaders
CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE 10. Job - Planning - Organizing - Assembling Resources - Directing - Controlling 11. As Science or Art - Art-Desired Results - Science: Systematic body of knowledge
CHAPTER NO. 1: MANAGEMENT AS A DISCIPLINE 12. Principles - Efficiency - Educating - Research - Social Objectives
Chapter No. 2 SCHOOLS OF MANAGEMENT THOUGHT CONSTITUENTS Inretrospect Impact of Industrialization Stages: Management Thought (10) - Pre-Scientific - Scientific - Administrative - Functional
Chapter No. 2 SCHOOLS OF MANAGEMENT THOUGHT CONSTITUENTS 3. States: Management Thought (10) - Behavioral - Management Science - Systems - Welfare - Contingency - Program Orientation
Chapter No. 2 SCHOOLS OF MANAGEMENT THOUGHT CONSTITUENTS 4. Management Theories - X - Y - Z - C
CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT AMPLIFICATION 1.Inretrospect - Early Influence - Scientific Management - Human Relation Management
CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 2.Impact of Industrialization - Primitive Tribal - Slavery - Serfdom - Handicraft - Cottage Factory - Modern Industrial Systems
CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) a) Primitive Tribal - James Watt & Boulton - Robert Owen - Charles Babbage - Henry Varnon Poor - Henry Robinson Towny
CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) b) Scientific Management - F W Taylor - Frank Gilberth & Lillian Gilberth - Henry L. Gantt - Harrington Emerson
CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) c) Administrative Management School of Thought - Henri Fayol - Six Components - Five functions
CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) d) Functional Approach - Five functions - Fifty aspects (5 X 10 = 50) - Correlated with business functions
CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) e) Behavioral School - Elton Mayo - Hawthorne’s Experiments - Other Contributions f) Management Science School - Mathematical Models - OR
CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) g) Systems Approach - 3 Steps h) Welfare - Uplift of - Physical - Hygienic - Social - Educational
CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) h) Welfare - Scope - Health - Wash up - Lockers - Recreation - Libraries - Schools
CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) h) Welfare - Scope - Disability - Group Insurance - Pension - Legal Aid
CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) i) Contingency Approach - Dynamics and Complex Inter- relations - Behavior of other Members - Variables (7)
CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 3.States: Development of Management Thought (10) j) Program Orientation - Planning Phase - Operational Phase - Future Orientation Phase
CHAPTER NO. 2: SCHOOLS OF MANAGEMENT THOUGHT 4.Management Theories - Theory X - Theory Y - Theory Z - Theory C
Chapter No. 3 COMPARATIVE MANAGEMENT CONSTITUENTS Major Differences in Management Practices - Styles - American - Japanese - Asian - Perspectives - Decision Making - HRM Practice - Power, Authority & Interpersonal Relations
CHAPTER NO. 3: COMPARATIVE MANAGEMENT • AMPLIFICATION • Major Differences in Management Practices • - See Table 3-1 • Management Styles - Focus - Achievement Orientation - Risk - Comparison - American - Indian - Islamic • - Table 3-2
CHAPTER NO. 3: COMPARATIVE MANAGEMENT • Successful Business Tips • - US Experience • - Eight Tips • - US Successful Corporations: 8 Actions • - American Management Styles: 16 Tips • - Kaizan • Management Teachings of Lord Budha - 10 Guidelines • Confucious Thoughts - Positives-7 - Negatives-8
CHAPTER NO. 3: COMPARATIVE MANAGEMENT • Demining Management • - 14 Points • McKinsey’s Seven • - 7 Points • The Turned-on Organizations • - Focus • - Enthusiastic Customers • - Financial Performance • - Inspired People • - 8 Points
CHAPTER NO. 3: COMPARATIVE MANAGEMENT • Management in the 21st Century • - Environment • - Social Responsibility & Ethics • - Globalization • - Financial Management • - HRM • - Organizational Changes • - Innovations
Chapter No. 4 MANAGER'S ROLE & IMPACT OF EXTERNAL ENVIRONMENT CONSTITUENTS Skills of a Manager Manager’s External Environment Understanding of External Environment - PEST - Political - Economic - Sociological - Technological
Chapter No. 4 MANAGER'S ROLE & IMPACT OF EXTERNAL ENVIRONMENT CONSTITUENTS Business Ethics Banking Sector: Changing Outlook
CHAPTER NO. 4: MANAGER'S ROLE & IMPACT OF EXTERNAL ENVIRONMENT AMPLIFICATION 1. Skills of a Manager - Technical - Human - Conceptual 2. Manager’s External Environment PEST
CHAPTER NO. 4: MANAGER'S ROLE & IMPACT OF EXTERNAL ENVIRONMENT 3. Understanding of External Environment - Political - Economic - Sociological - Technological Follow the matrix
CHAPTER NO. 4: MANAGER'S ROLE & IMPACT OF EXTERNAL ENVIRONMENT 4. Business Ethics - High Ethical Standards - Discharge of Responsibility Honestly 5. Banking Sector: Changing Outlook - Deregulation - Divesture - SBP Role - Consumer Financing
CHAPTER NO. 4: MANAGER'S ROLE & IMPACT OF EXTERNAL ENVIRONMENT 5. Banking Sector: Changing Outlook - Non-Performing Loans - Mergers
Chapter No. 5 CORPORATE PLANNING CONSTITUENTS Planning Concept Why Plan Planning Process Objective Setting Stated Objectives Illustrations of Objectives Limitations of Planning
Chapter No. 5 CORPORATE PLANNING Strategic, Tactical & Operational Planning - Strategies - Annual Planning Cycle - Requirements for Financial Control System Charter for Improving the Performance of Nationalized Commercial Banks
Chapter No. 5 CORPORATE PLANNING MBO - Concept - Process - Setting Goals - Action Plan - Self Control - Periodic Review - Implementation Tasks - Success Stories
CHAPTER NO. 5: CORPORATE PLANNING AMPLIFICATION 1. Planning Concept - Future Course of Action - Four Types: Time Frame - ST - IT - LT - Perspective (LLT)
CHAPTER NO. 5: CORPORATE PLANNING 2. Why Plan - Belief - Control Facilitated - Future Progress 3. Planning Process - Objective - Opportunities - Course of Action
CHAPTER NO. 5: CORPORATE PLANNING 3. Planning Process - Feedback - Review - Revision 4. Objectives Setting - Internal - Profit - Growth