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ICELW 2009. The International Conference on e-Learning in the Workplace. Street Address: 5280 Carroll Canyon Road, Suite 220, San Diego, CA 92121, USA. Tel No: +1-858-558-8118. India Contact Info: Richmond Road, Bangalore Tel No: +91-80-22296658. Date: June 10 th – 12 th , 2009
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ICELW 2009 The International Conference on e-Learning in the Workplace. Street Address: 5280 Carroll Canyon Road, Suite 220, San Diego, CA 92121, USA. Tel No: +1-858-558-8118 India Contact Info: Richmond Road, Bangalore Tel No: +91-80-22296658 Date:June 10th – 12th, 2009 Venue: Columbia University Presented By Swarna Srinivas President, KESDEE Inc. Email: swarna@kesdee.com , Website: www.kesdee.com P.O. Box 910207, San Diego, CA 92191- 0207
e-learning: Moving up the Corporate Value Chain • Old Paradigm Vs. New Paradigm • Cost Vs. Revenue 1
e-Learning: Phase I • e-Learning for Compliance and Control • e-Learning for Regulatory Compliance • e-Learning for Internal Control • You need to do it whether you like it or not. 2
Occupational Health and Safety Administration (OSHA) training • Employment Law: • Workplace Discrimination and Harassment • Americans with Disabilities Act (ADA) • Fair Labor Standards Act (FLSA) • Health Insurance Portability and Accountability Act (HIPAA) training • Food and Drug Administration (FDA) regulations • Antitrust Laws 3
Examples – E-Learning : Phase I • Anti-money Laundering • USA Patriot Act • Know Your Customer • Sarbanes-Oxley • Basel II 4
e-Learning: Phase II • e-Learning for Competitive Advantage and Value Creation. • Product Knowledge • Process Knowledge • Customer Knowledge • Risk Management • Objective – • More knowledgeable employees compete effectively. • You do it in your own enlightened self-interest 8 5
It competes with your time and other priorities (I would rather be doing something else…) • Solutions – New Type of e-learning – more interactive and engaging 9 6
KESDEE Value Proposition • “e-Learning, Not e-Reading” • “Content and Context” • “Learn-By-Doing” • “Conceptually sound, yet Practical” • “One size does not fit all” • “Comprehensive” 10 7
‘Just-in-Time’ • ‘Just-for-You’ • ‘Just Right’ • ‘Just Enough’ 13 8
Accreditation • Self-Assessment • External/ Internal Certifications 9
e-Learning : Phase III • e-Learning for Extended Enterprise • Strategic Partners • Clients, Customers, Channels • To enhance Sales Channel Effectiveness. • To have Knowledgeable Clients. 15 11
Case Studies Citibank Standard Chartered Bank Indian Bank US Federal Reserve Board Western Asset Management 16 12
Citibank KESDEE's e-learning & reference solutions have been deployed at CitiGroup globally through Internet and Intranet. Scope of Services: These courses are repackaged as required for the different user groups and categorized as a) Mandatory Topics b) Recommended Topics, and c) Reference Materials • Regionalization/ Translation for a Global Audience 17 13
Standard Chartered Bank • All KESDEE e-learning courses were made available to Standard Chartered Bank for the training of its staff. • The e-learning courses are deployed on Internet and multiple Intranets of Standard Chartered Bank. • KESDEE customized the courses by adding policies/procedures/case studies, relevant to Standard Chartered Bank. 18 14
Indian Bank • Indian Bank has licensed 500 KESDEE's e-Learning courses to provide training to its employees. • All our courses were deployed on the Intranet Servers of Indian Bank. • Employees at Indian Bank access the courses through the Private Label Portal developed by KESDEE. Indian Bank policies were integrated into e-learning. 19 15
U.S Federal Reserve Board Courses for the Risk Management Portal were selected from KESDEE’s library of 700 e-learning courses. 8 new courses were developed on Trade Life Cycle/ Commodity Markets/ Credit Derivatives Risk Matrix. 20 16
Western Asset Management • Corporate University • Detailed Competency Mapping • Extended Enterprise Use 17
Thank you Mailing Address: P.O. Box 910207, San Diego, CA 92191- 0207; Street Address: 5280 Carroll Canyon Road, Suite 220, San Diego, CA 92121, USA. Tel No: +1-858-558-8118 www.kesdee.com 22 189