ASQ Section 1530 Southwest Florida

1. ASQ Section 1530Southwest Florida Member Dinner Meeting Bradenton, FL May 17, 2006

2. Section Officers – 2006/07 • Chair – Steve Engelman • Treasurer – Mike Thacker • Secretary – Ray Markowski

3. Committee Chairs - 2006/07 • Publicity Chair – Joe Anziano • Audit Chair – Ray Markowski • Certification & Recertification Chair – Ray Markowski • Certification Proctor – Mike Thacker

4. Committee Chairs – Key Vacancies • Arrangements Chair • Education Chair • Membership Chair • Program Chair • Internet Liaison • Nominating Chair • Chair Elect – SMP Chair

5. Section Membership

6. Certifications

7. Member ValueLeadership Summit • Milwaukee, WI • October 2005 • April 2006 • Approximately 280 • Sections • Divisions • ASQ Staff • Participants Spoke…National Listened!

8. Member Loyalty - Drivers Through research, ASQ identified five key drivers affecting members’ loyalty: • Tools for Individual Learning – ASQ as a general resource to improve on-the-job performance (includes publications). • ASQ Image – ASQ as the leading authority, most comprehensive community and best partner for those interested in quality. • Pricing – Cost of ASQ products and services (including membership) relative to value • ASQ Products – Certification, courses, conferences • Professional Resources – Networking and professional support opportunities provided by headquarters, sections, divisions and forums.

9. Automotive Aviation, Space & Defense Biomedical Chemical & Process Industries Customer-Supplier Design & Construction Education Electronics & Communication Energy & Environmental Food, Drug & Cosmetics Government Healthcare Human Development & Leadership Inspection Lean Enterprises Measurement Quality Product Safety & Liability Quality Audit Quality Management Reliability Service Quality Six Sigma Software Statistics Teamwork & Participation Divisions

10. Networks • Sarbanes-Oxley (SOX) • Baldrige for Healthcare • Baldrige for Education • Community Good Works

11. Section Management Process SMP Outline

12. SMP - Annual Cycle

13. Section Management Process Business Plan

14. Community Good WorksPurpose Heighten awareness of the power of qualityfor improving the communities in which we live and work

15. Community Good WorksWhat We Do ASQ provides qualified community-based, not-for-profit organizations with: • $5,000 in grant money • Quality knowledge and skills • Links to local ASQ members expertise • Assistance in developing results-oriented quality improvement plans

16. Community Good WorksResults • CGW has demonstrated that quality and quality professionals can and do help nonprofit community organizations: • Deliver better services • Maximize effectiveness • Manage costs • Collect and use data as a basis for implementing exciting new programs

17. Economic Case for Quality In May 2003, ASQ’s Board of Directors approved a new essential activity called “Making the Economic Case for Quality.” This activity was developed in response to numerous member requests for assistance in trying to convince the executives in their organizations that implementing quality would contribute positively to the bottom line.

18. Each One Reach One • Referrals account for 36% of new members • Earn prizes, books, iPod drawings, etc. • www.asq.org/eoro/

19. Member Unit Training Options • ASQ Certification Benefits • CQIA Training • Root Cause Analysis – Getting Started • Root Cause Analysis – The Tools • Quality Management Principles • Voice of the Customer • Six Sigma Green Belt

20. Discussion Topics • Certification • Training • Presentations • Plant Tours • Meetings • Conferences • Divisions • Joint Sessions • Communication

21. Sources of Information • www.asq.org • www.asq1530.org

22. Make Good Great!

23. Thank You for Your Participation!