Salesforce CPQ Interview Questions

1. CPQ Interviewer Interviewee Salesforce CPQ Interview Questions to Hire Expert Developers/Specialist

2. Assessing Technical Expertise These questions will help the interviewer understand the candidate's foundational knowledge, hands-on experience, and practical application skills in Salesforce CPQ, including integration, configuration, pricing strategies, and data management best practices.

3. What is Salesforce CPQ, and how does it integrate with Salesforce CRM? Can you explain the key components of Salesforce CPQ? Describe role of product bundles and its process of creating in Salesforce CPQ. What is a Product and Price Rule?

4. Explain the role of Sandbox environments in CPQ development and configuration. How do you implement pricing rules and discount schedules in Salesforce CPQ? What are some best practices for data management in CPQ? How do you use Salesforce CPQ APIs to integrate with other systems?

5. Evaluating Practical Application This section will help the interviewer understand the candidate's problem- solving skills, real-world experience, ability to manage complex configurations, knowledge of approval processes, troubleshooting capabilities, integration planning and execution skills, and understanding of Guided Selling.

6. Describe a challenging Salesforce CPQ project you have worked on. What was the challenge, and how did you overcome it? How do you handle dependencies and constraints within product configurations? Can you walk us through the process of setting up approval workflows for quotes in Salesforce CPQ? What steps would you take to troubleshoot and resolve a pricing discrepancy in a quote?

7. How do you ensure data integrity and accuracy within the CPQ system? How would you approach integrating CPQ with external systems (ERP, CRM)? What is Guided Selling? Can you explain with an easy Example? Explain the concept of Price Actions in CPQ and how they are used.

8. Probing Customization and Development Skills This will help understand the candidate's ability to customize Salesforce CPQ effectively, and problem-solving skills in developing custom solutions, knowledge of best practices for version control, approach to testing and validation, and understanding of using Sandbox environments for development.

9. What customizations have you implemented in Salesforce CPQ to meet specific business needs? Can you describe a scenario where you developed a custom solution for a unique business requirement in Salesforce CPQ? How do you manage version control and updates in CPQ? What is your approach to testing and validating configurations and customizations in CPQ? Explain the role of Sandbox environments in CPQ development and configuration.

10. Understanding Communication and Collaboration Skills This will help understand the candidate's ability to communicate technical information to non-technical stakeholders, cross-functional collaboration, commitment to continuous learning, perspective on the importance of user training, and approach to handling user feedback.

11. How do you communicate technical information to non- technical stakeholders? Describe a time when you had to collaborate with other teams to implement a CPQ solution. How do you stay updated with the latest Salesforce CPQ features and best practices? What role do you think user training plays in the successful implementation of CPQ? How do you handle feedback and suggestions from users regarding the Salesforce CPQ system?

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