Characteristics of Excellence The TBL Leader Defined

1. Characteristics of ExcellenceThe TBL Leader Defined John Hemken, Owner & CEO of TBL Business Development Angela Owen, President of TBL Leadership Partners

3. What is “TBL?”

4. The Cause of TBL (Triple Bottom Line)

5. 5 Characteristics of the TBL Leader The TBL Leader has the ability to…

6. 1. Create the Context & Manage the Message Common Thread within a Common Frame

7. 1. Create the Context and Manage the Message • Know and understand the end game Where are we going? What does success look like?

8. 1. Create the Context and Manage the Message • Create a common frame of reference Established background Contextual points of clarity

9. 1. Create the Context and Manage the Message • Clarify and manage the message Key points to remember Consistency of message

10. 1. Create the Context and Manage the Message Franklin Delano Roosevelt Reset the context after Pearl Harbor Transition from Peace Time to War Time

11. 2. Maintain Emotional Intelligence, Resolve, & Resiliency Standing Tall in Both Calm and Storm

12. 2. Maintain Emotional Intelligence, Resolve & Resiliency • Stand tall in tough times Stand firm when times get tough No running for the tall grass

13. 2. Maintain Emotional Intelligence, Resolve & Resiliency • Moral fiber and emotional strength Steady and consistent Emotional fortitude Centered and grounded

14. 2. Maintain Emotional Intelligence, Resolve & Resiliency Nelson Mandela Faced emotional and physical turmoil with dignity and grace Kept resolve after 27 years in prison Committed without fail to the struggle against Apartheid

15. 3. Exercise Judgment for Crisis, People & Strategy Displayed Discernment

16. 3. Exercise Judgment for Crisis, People & Strategy • Think long & short term even in times of crisis Not short sighted in decision-making Maintains cool and nonreactive

17. 3. Exercise Judgment for Crisis, People & Strategy • Wisely choosing people Excellent top team People discernment Individually coach

18. 3. Exercise Judgment for Crisis, People & Strategy • Smartly establish strategy Careful navigation through business situation Clear plan and map to success

19. 3. Exercise Judgment for Crisis, People & Strategy Sir Ernest Shackleton, Captain of the Endurance Wisely selected crew Put his crew first Calm, confident leadership in lengthy crisis

20. 4. Exhibit Character through Servanthood, Followership & Moral Choices Lead as You Serve and Serve as You Lead

21. 4. Exhibit Character through Servanthood, Followership & Moral Choices • Serve and follow before you lead Give unto others “Getting your hands dirty”

22. 4. Exhibit Character through Servanthood, Followership & Moral Choices • Doing what’s right no matter what No Shortcuts Allowed

23. 4. Exhibit Character through Servanthood, Followership & Moral Choices Mother Teresa of Calcutta Faithfully served the people

24. 5. Deliver Sustained Endgame Results Systemic Excellence

25. 5. Deliver Sustained Endgame Results • Excellence through systems Repeatable Demonstrated results

26. 5. Deliver Sustained Endgame Results A.G. Lafley, CEO of P&G “Consumer is boss” Sustainable organic growth Sales growth of >$40 billion from 2000-2007

27. Five Qualities of the TBL Leader Summary

28. Five Characteristics of ExcellenceThe TBL Leader Defined

29. Reference Information TBL Leadership Partners www.tblleadershippartners.com angela.owen@tblleadershippartners.com Blue Bridge International Student & Professional Exchange & Development www.bluebridgeint.com