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Exemplary Article. Searching Criteria. Required Characteristic: 1. Business or Psychology paper 2. Qualitative Study based on the Semi-Structured Interview 3. Use some grounded theories
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Searching Criteria • Required Characteristic: 1. Business or Psychology paper 2. Qualitative Study based on the Semi-Structured Interview 3. Use some grounded theories • Preferred Characteristic: 1. Top Business Journal 2. Coding by NVIVO 3. In a relatively New area 4. The Result Contain a Matrix or Table
Included Journals • IS Journals: MISQ, ISR, MISQE, EJIS • Other Business Journals: Organization science, Administrative Science Quarterly, Academy of Management Journal • Psychology: Psychology Bulletin
Searching Method and Result • 1. “ Qualitative” in abstract • 2. “ NVIVO” in all text • 3. “ Interview “ in all text • 4. 3 articles are chosen for final vote, all the 3 meet all the required and preferred characteristics and has some specific advantage
Article 1: Forging an Identity • ASQ paper • Borrow some social theories
Article 2: Understanding the Fit • MISQ Paper • Include some examples of coding • Result contains both matrix and Figure
Article 3: Trading Zone • Famous Author • Relatively New Topic
Article 2: Introduction • This Paper aims at categorizing the dimensions of fitness of the enterprise systems and the method to achieve them • The method is semi-structured interview and NVIVO coding • The topic is practical
Literature Review • Software is for generic requirement, so hard for specific requirement (Lucas et al 1988, Seddon et al 2003). • Poor fitness is ubiquitous (Markus 2000). • Task-tech fit (Goodhue and Thompson 1995). • Org-ES fit(Hofman 2002). • Challenge: Complexity of the Organization
Method • Borrow the lens from psychology theory of critical realism, which bridge positivism and interpretivism • Field study at ARCO • Data Collection: 3 years, 150 sites
Findings • Six types of misfit: function(deep structure), data, usability (surface structure), role, control, organization culture (Latent structure)
Contribution • To academic research: framework the fitness of the ES • To practitioner: Provide some advice to build more useful system and integrated the organization