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Business Process Outsourcing

Business Process Outsourcing. Axean Pacific Intellix. Axean Pacific and Intellix. Axean Pacific : A consulting services company working in healthcare since 1997. Intellix : A healthcare consulting company specializing in business management services. Alliance Partners.

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Business Process Outsourcing

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  1. Business Process Outsourcing Axean Pacific Intellix

  2. Axean Pacific and Intellix • Axean Pacific: A consulting services company working in healthcare since 1997. • Intellix: A healthcare consulting company specializing in business management services.

  3. Alliance Partners • Access Worldwide: Providing a variety of sales, education, communication and Business Process Outsourcing (BPO) services since 1983 with 1,300+ employees in four locations nationwide and an offshore communication center in the Philippines. • Summersault: Providing high-value outsourced transaction processing and business services since 1996 for healthcare, financial services, and logistics companies with facilities based in the Philippines.

  4. Pharmaceutical Services • Medical Education • Clinical Trial Recruitment • Direct-to-Consumer Support • Pharmacy Stocking • Physician Product Detailing • Disease Management Business Services • Multilingual Teleservices • Member/Customer Retention • Lead Generation • Win-Back Programs Transaction Processing • Claims and Reimbursement • Accounts Payable • General and Fixed Asset Accounting • HR Administration

  5. Alliance Strengths • Call center and business processoutsourcing services. • Mainstream and in-language support. • 15+ languages on any given day:English, Spanish, Cantonese, Korean,Tagalog, Vietnamese, and more… • 4 US and 2 Philippines based facilities. • Secure and high technology facilities. • EMedia, phone, print • ISO9000 certified. • Structured managementmethods and standards.

  6. Reach. Communicate. Educate. • Offerings • Claims Processing • Risk Registry and Disease Management • Pharmaceutical Services: Education, Awareness, Stocking Programs • Member Outreach and Retention Programs

  7. Call Center Inbound Customer Service Prescription Order Processing 3rd Party Verification Physician Locator Call Center Outbound Member Acquisition Member Retention Product Awareness Win-Back Campaigns Market Research Solutions that Work Transaction Processing • Claims and reimbursement processing • Marketing Incentive Program across 14 countries • General accounting and asset management services • Accounts payable and order processing

  8. BPO Client Roster • Abbott Labs • Acurian • Allergan • AstraZeneca • Barr Labs • Baxter • Bayer • Berlex • Biovail • BoehringerIngelheim • BMS • Cardinal Health • Eli Lilly • Forest • GlaxoSmithKline • HCG • IBM • Janssen • LifeScan • Merck • Novartis • Noven • Ortho Biotech • Ortho-McNeil • Pfizer • Procter & Gamble • Searle • Schering • Solvay • Warrick • Wyeth

  9. Contact Information Anuj Sudeoraasudeora@intellixs.com Victor Tayaovictor.tayao@axeanpacific.com

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