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NSS and Assessment Feedback Northumbria Students’ Union’s Priority Campaign 2007/08 Lisa Burton – Vice President Academ

NSS and Assessment Feedback Northumbria Students’ Union’s Priority Campaign 2007/08 Lisa Burton – Vice President Academic Affairs Richard Buckley – Representation and Democracy Co-ordinator. The Mandate NSS 2007 results – 60% satisfaction (nat. av. 62%)

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NSS and Assessment Feedback Northumbria Students’ Union’s Priority Campaign 2007/08 Lisa Burton – Vice President Academ

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  1. NSS and Assessment Feedback Northumbria Students’ Union’s Priority Campaign 2007/08 Lisa Burton – Vice President Academic Affairs Richard Buckley – Representation and Democracy Co-ordinator

  2. The Mandate NSS 2007 results – 60% satisfaction (nat. av. 62%) Results of ‘Big Ballot’ referendum – over 60% of vote Northumbria Student Learning Values 2007/08

  3. The Campaign Plan Aims of campaign Satisfaction – students Awareness of importance of feedback – staff and students Targets 5% increase in satisfaction in NSS 2008 (65%)

  4. Engaging Students School Reps Presented papers to School Learning and Teaching Committee Course Reps Drove debate at Course Rep Forums and shared findings with Associate Deans Learning and Teaching Wider Student Body “Feed Back, Feed Forward Initiative”

  5. Working with Academic Staff Positives Support from Academic Registry, Deputy Vice Chancellor – Learning and Teaching and most School Executives Keen to fund initiatives to boost NSS scores Negatives Some lecturers felt demoralised and unduly pressured Accusations of scaremongering, expectation-raising and even sexism – towards the University

  6. The Outcomes 69% satisfaction with Assessment and Feedback in NSS 2008 – a rise of 9% (62% nat. av.) Rise in satisfaction in individual subject areas which implemented SU’s suggestions of up to 30% Open comments evidenced heightened awareness of feedback Increase in response rate from 58% to 71% gave results added claim to representativeness Cited as example of best practice by NUS VP Higher Education in Times Higher Education

  7. Criticisms Initial difficulties in engaging some academic staff Low visibility campaign Scope to engage students in the campaign’s activities more directly?

  8. The Aftermath Increased confidence in the effectiveness of the SU as a representative body on the part of the University Enhanced visibility and standing of Course and School Reps Reinforced tradition of evidence-based representation Secured substantial resources to fund follow-up campaign to promote NSS 2009

  9. Any questions? Thanks for listening

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