Virtualization - Benefits, Barriers, Best Practices and Beyond

1. Virtualization - Benefits, Barriers, Best Practices and Beyond Presented by: Marc Grant, Manager, I.T. Bracewell & Giuliani LLP Joel Stockwell, OS / WAN Analyst Vinson & Elkins LLP Vin Sundaram, Assoc. Dir. of IT Operations & Infrastruture. Baker Botts L.L.P. Sponsored by Kraft Kennedy April 2, 2009 Questions/Feedback: ILTA@BGLLP.COM

2. Agenda • Introduction • Virtualization at Presenter firms • Virtualization Basics • Planning and Design Best Practices • Barriers to Virtualization • Other Virtualization Opportunities (Desktops/Applications) • Lessons Learned • The Future of Virtualization • A word from the event Sponsor • Q&A

3. Virtualization at Presenter firmsBracewell & Giuliani LLP • Data Centers (Primary and Secondary) are running ESX 3.0.3 with Virtual Center and VMotion configuration. • Primary Data Center - HP Proliant DL585s (Quad Dual Core AMD processors with 32GB of RAM). FC SAN HP EVA 6000 4GB Fabric. Cisco GB Switching environment Catalyst 4500 series. • Secondary Data Center - HP Proliant BL25s (Dual Dual Core AMD processors with 12GB of RAM). FC SAN HP EVA 6000 2GB Fabric. Cisco GB Switching environment Catalyst 4500 series. • 25:1 Ratio – DC's, File/Print, DM, Elite, Citrix, IIS/SharePoint, and others. • Satellite offices are running ESX 3.0.3. • HP Proliant DL385 G2 Dual Dual-Core processors with 8GB of RAM. FC and iSCSI connected SAN HP MSA 1500 (cs and i) 2GB Fabric. • 4:1 Ratio – DC, File/Print, DM Cache, Security (IP Cameras)

4. Virtualization at Presenter firmsVinson & Elkins LLP Centralized Two node Peer Data site utilizing a Flat Network Blade Servers with dual Quad core Intel Processors and 32 GB RAM running Windows Server 2008 with Hyper-V Storage provided by a fiber channel connected Dell/EMC SAN VM to Host ratio determined by monitored resource utilization (Planned between 1:1 up to 15:1 Host to guests) Staged deployment Plan Standard application servers (In Production) Clustering / Replication Implementation (Testing / POC) FC attached and Mission Critical systems (Planned)

5. Virtualization at Presenter firmsBaker Botts L.L.P. • Data Centers (primary and backup) is running ESX 3.5 with Virtual Center including DRS, HA & Vmotion. • Data Center Virtualization on Blades with SAN connected (FC) storage for Guests. Each Server has two Dual Core processors and 36 GB RAM. ESX runs on local Disk but all Guests on SAN • What is virtualized? - Original goal was everything but SQL/Exchange. (Now we have some SQL/Exchange Virtualized) • Virtualization Ratios: 16 Physical servers hosting 150+ servers. (Note: Includes "headroom" for failover) • Separate DMZ VMWare farm • Local & International Offices operating on 2 node MS Virtual Server Cluster

6. Virtualization Basics What is Virtualization? Why go virtual? Hardware benefits. Maintenance, Patching and capacity management. Disaster Recovery / High Availability. Why Not?

7. Planning and Design Best Practices Ask for vendor resources – Calculators, Planners and roadmaps. Monitoring / Management – Worth the effort before you migrate. Find the Hardware sweet spot. Start small, Get comfortable. P2V – Use the tools, they really work…..but have a backup. Cross department support. Networks, storage and applications Test, Test, Test. Virtual Server Policy.

8. Barriers to VirtualizationMyths and Reality • Need • Myth – Under-utilization and space constraints are the only reasons for virtualization. • Reality – Has become a best practice for hardware/software life cycle management, high availability, and disaster recovery. • Technology Maturity • Myth - Not a mature enough technology to deploy in a production environment. • Reality – Has been around since the 60's (think mainframe) and on the x86 platform for nearly a decade. ESX, XenServer, and Hyper-V are each on at least the second generation of their respective platforms. • Vendor Support • Myth - Few vendors will support their application on a virtual server. • Reality – More vendors supporting applications on hypervisors. Many are packaging their application as a virtual appliance. Microsoft's virtualization support policy has increased adoption (KB897615).

9. Barriers to VirtualizationMyths and Reality • I/O Intensive Applications • Myth –SQL and Exchange should not be virtualized. • Reality – Mission Critical applications are prime candidates for virtualization. Review system requirements and performance first. Some cases merit a 1:1 ratio. • In-house Skill set • Myth – Developing engineers and administrators takes too long and costs too much. • Reality – Virtualization is available on common OS, storage, and networking platforms. Training, certification tracks, publications, and technical sites are readily available for the major vendors. • Costs • Myth – The initial cost will be too much. • Reality – Most hypervisors now offer a free platform. Microsoft licensing provides reduction in cost using Enterprise or Data Center. Hardware can be re-used.

10. Other Virtualization Opportunities (Desktops/Applications) • Desktop Virtualization • Why – Reduce cost of management (deployment, patch management, security), extend hardware lifecycle, provide seamless user interface, mobility • How – Session Based Computing (SBC), OS Streaming, True Client Virtualization, PC Blade • Barriers – Graphics, local devices, initial investment, in-house skill set • Application Virtualization • Why – Reduce cost of management (deployment, patch management, security), application isolation, license management • How – SBC, Application Streaming, Portable Applications, • Barriers – Graphics, application packaging, OS integrated applications, in-house skill set

11. Lessons Learned • Non Technical • Understand your RPO's/RTO's and SLA's (Availability and DR Expectations) • Vendor and Stakeholder (Internal) support • Technical • I/O Constraints • Backup and restore challenges • Storage performance to ensure IOPS for app needs (SQL, Exchange, etc.) • More Hardware Level Virtualization - even if 1 to 1. • VMDK's vs. RDM (Raw Disk) • Too much Engineering is a good thing - and include Networking, Storage, OS Experts et al. • Learn Command line utilities • Processor choices are important • Don't forget the "headroom" • Security challenges

12. The Future of Virtualization • Hardware Level Virtualization cost is almost $0 • Cost is in functionality/management components • Move towards higher density CPU servers • Convergence of Network and Storage Fabric • "ParaVirtualization" • More Virtual Appliances • Virtualization is well beyond "hardware virtualization" • Desktop Virtualization • Software Virtualization • Virtualization/Cloud Computing/IaaS • Beware the term "Virtual"

13. !!! What does a Virtualized Server Farm look like !!!

14. Kraft Kennedy Since 1988, Kraft & Kennedy, Inc. has provided business and technology-related consulting services to the legal community. By combining outstanding technical skills with an intimate knowledge of our clients’ business and information needs, we have tailored solutions that enhance attorney productivity, effectiveness, and client value. Over the years, we have learned the key to a successfully designed and implemented information system is as much a focus on the business needs of the client as a focus on technology. Headquartered in New York, Kraft Kennedy has a nationwide presence with resources in Houston, San Francisco, Chicago, Washington DC, Atlanta and Boston.

15. Kraft Kennedy Microsoft 2007 Offerings • Office 2007 Deployment Strategies • Exchange 2007 Lessons Learned • Sharepoint 2007 Intranet Implementations Disaster Recovery/Business Continuity • DR/BC Administrative Plans • Data Center Design & Planning • Remote Access Options • Virtualization & Storage Enterprise Content Management • Retention • E-mail Management & Archiving Desktop Management • Zero Touch Desktop Deployment • Profile Management • Application Virtualization

16. Kraft Kennedy Virtualization Consideration Cost savings with server consolidation Disaster Recovery Test & Development “Green IT”

17. Kraft Kennedy Assess Current Infrastructure Timing New Installations Existing Installation Contact Ted Glutz, Kraft Kennedy Regional Manager 713-221-5350 glutz@kraftkennedy.com

18. Q&A

19. Helpful Links Calculators and Planning: HP Proliant Server Sizing - http://h71019.www7.hp.com/activeanswers/cache/120132-0-0-0-121.html VMWare Virtualization TCO and ROI Calculator - https://roianalyst.alinean.com/ent_02/AutoLogin.do?d=593411470991915416&q=VMWare%20ROI%20Calculators Hyper-V Planning and Deployment Resources - http://www.ditii.com/2009/02/01/hyper-v-planning-deployment-resource Virtualization Shootout - http://windowsitpro.com/article/articleid/98879/virtualization-shootout-part-1.html Windows Server Virtualization Calculators - http://www.microsoft.com/windowsserver2003/howtobuy/licensing/calculator.mspx Documents and Publications: VMWare Resources - http://www.vmware.com/support/pubs/vi_pubs.html Control Sprawl - http://esj.com/articles/2007/09/18/best-practices-to-avoid-virtual-sprawl.aspx ESX and Cisco - http://www.cisco.com/en/US/docs/solutions/Enterprise/Data_Center/vmware/VMware.html HP Virtualization with VMWare - http://h18000.www1.hp.com/products/servers/vmware/index.html ESX and HP Storage - http://h71019.www7.hp.com/ActiveAnswers/downloads/4AA1-0818ENW.pdf MS Hyper-V: http://www.microsoft.com/windowsserver2008/en/us/hyperv.aspx Citrix Xen server: http://www.citrix.com/English/ps2/products/product.asp?contentID=683148 Sites and Communities: http://virtrix.blogspot.com http://communities.vmware.com/community/vmtn http://www.vmware-land.com http://www.esxguide.com/esx http://www.microsoft.com/windowsserver2008/en/us/hyperv-community.aspx