1 / 4

MENYEDIAKAN LAYANAN RECEPTION MENGORGANISIR KEBERANGKATAN TAMU

MENYEDIAKAN LAYANAN RECEPTION MENGORGANISIR KEBERANGKATAN TAMU. Created by Julie. Late Check Out. Late check out is a situation when guest check out over time than check out time. When guest check out after check out time until 18 pm we charge 50% from normal rate

hector-hoffman
Download Presentation

MENYEDIAKAN LAYANAN RECEPTION MENGORGANISIR KEBERANGKATAN TAMU

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. MENYEDIAKAN LAYANAN RECEPTIONMENGORGANISIR KEBERANGKATAN TAMU Created by Julie

  2. Late Check Out • Late check out is a situation when guest check out over time than check out time. • When guest check out after check out time until 18 pm we charge 50% from normal rate • When guest check out after 18 pm we charge 1 night • But if guest inform first , hotel give 1 hour free • If the reason is flight, hotel give baggage claim service then guest stay in lobby or other place

  3. Cont’d • Late charge is a late report from outlet cashier about guest transaction to Front Office Cashier. It cause of late posting or late send bill outlet to FO Cashier • In mini bar it happened while guest wait their flight • To anticipate this case FO Cashier should call outlet cashier as soon as possible • FO Cashier record it in late charge book and creditor will follow up it • If the mount not to big FOC record it in lost and breakage book Create by julie

  4. Thank You ! lucindejuliana@yahoo.com

More Related