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Danielle Lanyi – Coordinator (819) 682-9602 dlanyi@magma

Outaouais Health & Social Services Network for the English-speaking Population (OHSSN). Danielle Lanyi – Coordinator (819) 682-9602 dlanyi@magma.ca. OHSSN: a quick overview. Funding Support for official linguistic-minority communities is provided by Health Canada

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Danielle Lanyi – Coordinator (819) 682-9602 dlanyi@magma

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  1. Outaouais Health & Social Services Network for the English-speaking Population (OHSSN) Danielle Lanyi – Coordinator (819) 682-9602 dlanyi@magma.ca

  2. OHSSN: a quick overview Funding Support for official linguistic-minority communities is provided by Health Canada Purpose OHSSN is developing the English-speaking community’s networking capacity to improve access to health and social services in English in the Outaouais Sponsorship Regional Association of West Quebecers (RAWQ) Governance Voluntary Steering Committee, 9 members and OHSSN coordinator

  3. What we do • Mobilize and support the English-speaking community (ESC) • Promote research and knowledge dissemination on the health and social services needs of the ESC • Provide regional health and social services information and referrals • Foster links between public institutions and the ESC • Develop and support projects aimed at improving access to health and social services in English

  4. What we’ve done, 2005–07 • Sponsored a comprehensive research report on the English-speaking population of the Outaouais (see www.OHSSN.org) • Partnered in various projects: • Primary Health Care Projects Phase 1 and 2 • Tele-health videoconferences (6) • McGill Nursing Retention Program • Hosted the OHSSN Regional Forum (February ‘06) and the Regional Consultation (September ‘06) • Kept the public informed with the OHSSN newsletter and website (November-December ’06) • Member of l’Agence’s Regional Advisory Committee for the dispensation of English-language services (November ’06)

  5. Health and Social Services structure Ministry of Health and Social Services L’Agence de santé et des services sociaux de l’Outaouais Regional Advisory Committee for thedispensation of English services Public institutions in the five Health and Social Services Centres (CSSS):Gatineau, Pontiac, des Collines, Papineau, Vallée-de-la-Gatineau Regional Institutions and Community Organizations

  6. Regional Advisory Committee • Advises l’Agence on the Access Program • Develops the Action Plan to implement the program 13 representatives: • l’Agence (5) Outaouais CSSS • Regional Institution (Pavillon du Parc) (1) designated by the Committee (Centre Jeunesse) (1) Western Quebec School Board (4) from the English-speaking sector

  7. The Access Program • is based on a needs assessment of the English-speaking population • determines the ways or means that enable English-speaking persons to access health and social services locally, regionally, or outside region • identifies service gaps and priorities for the development of the Action Plan • is approved for each separate region by the Quebec Minister of Health

  8. Access Program Priorities(2007-2010) • encourage English-speaking organizations to actively collaborate in realizing this program • develop a communication plan to inform the ESC on existing services • establish an English-language health and social services documentation centre • include a mandatory component on access to English services within the clinical projects

  9. (Program Priorities continued) • track services that are requested and provided in English • promote and develop language training with support from volunteers • develop a monitoring and evaluation plan for the Access Program • evaluate the feasibility for a regional community I&R / support centre

  10. Benefits of a Network • a network engages supporters, increases access to resources, and ensures concerted and effective action • mutually supporting relationships are essential for the stability and vitality of the ESC English-speaking Community

  11. Conditions for a successful network: • establish connections of trust and understanding • shared values and behaviours • social participation and inclusion • effective cooperative action • example: Local Action Committees – reflect the diversity of their communities - link with public partners in their region

  12. Outaouais Community Health Table • Provides broad representation from the ESC in the validation of the Access Program and the implementation of the Action Plan • Serves as a community resource for: Prevention & Education, Information, Translation, Advocacy, Support for Health & Social Services Projects, Network Coordination • 22 representatives: (5) Local Action Committees (Outaouais region) (5) each from CSSS and regional institutions (1) each from OHSSN, RAWQ, ENRICH, WQSB Heritage College, CEDEC, l’Agence

  13. Community Governance Public Administration Governance Regional Advisory Committee Local Action Committees Outaouais Community Health Table English-speaking Population l’Agence Structure for collaboration:

  14. OHSSN’s next steps… • Develop effective communication tools for reaching the English community • Establish and support Local Action Committees in each CSSS sector • Establish the Outaouais Community Health Table • Promote partnerships between the ESC and the public partners

  15. Merci / Thank you! www.OHSSN.org

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