Deprived Neighbourhoods URBACT LAB - Session 1: “S takeholders Involvement ”

1. Deprived Neighbourhoods URBACT LAB - Session 1: “Stakeholders Involvement”

2. DeprivedNeighbourhoodsLAB & ULSG atwork - Time schedule • StakeholdersInvolvement LAB Session 1: Monday, 11:00-13:00 ULSG atwork 1-4: Monday, 14:30-17:30 • From Problems toStrategy LAB Session 2: Tuesday, 09:30-11:00 ULSG atwork 1-4: Tuesday, 11:30-13:00 • Action Planning LAB Session 3: Tuesday, 15:00-16.30 ULSG atwork 1-4: Tuesday, 16:30-18:30+ • PresentationofLocal Action Plan LAB Session 4: Wednesday, 09:30-11:00 ULSG atworkpresentinganddiscussingtheir LAPs

3. Quiz on Rheinstadt City Case 1.  What is the population of the case study neighbourhood? 2.  What proportion of the neighbourhood is made up of minority ethnic groups? 3.  Which stakeholder represents minority business interests? 4.   Why is the mayor so worried about the area? 5. Which level of government is the managing authority for ERDF?

4. Where are we in a Planning Cycle Model? • Review evidence base • Stakeholder Analysis • Problems Analysis • Goal to Activities • Logical Framework • Consultation on Draft Plan • Launch

5. Stakeholders – who are they ?

6. Who is a stakeholder? “Any individual, groups of people, institutions or firms that may have a significant interest in the success or failure of a project / plan (either as implementers, facilitators, beneficiaries or adversaries) are defined as ‘stakeholders’.”

7. Stakeholders skills, knowledge influence Critical for success and sustainability

8. Critical for success and sustainability • Improve content and planned results • Motivate listening and engagement of those that will benefit from the actions • Cross check relevance / need for the actions • Create consensus, support and build relationships around planned actions • Ensure a wide range of goals/ agendas can be met and developed; • Higher chance of successful outcomes • Reduce risks – means to engage sceptics

9. Stakeholder Engagement need to collect INSIGHT It’s not simply about collecting lots of data…

10. Map and know your stakeholders Identify – who are they? Analyse – who is important, who is interested, who is not? Who has power and influence? Engagement – what do the stakeholders want? What do you want? How can you help them deliver what you want?

11. A good starting point is to consider the individuals and organisations: • you want/expect to benefit • who complain that you’re not doing anything to resolve an issue • who have similar issues to address • who may already be rolling out a programme that may be working towards common goals • who may wish to fund or co-fund a project • who are ill-informed about what you are trying to achieve but who are quick to criticise • who may be adversely affected by your project • the media

12. Think about …stakeholders at all levels 12

13. ... stakeholders at all levels and spheres, e.g.: Territorial level: Neighbourhood, City, Region/Intermediate level, State, European level Sectors and departments: Urban development, Economic affairs, Social affairs/Welfare, Employment and Professional Instruction, Education/Schools, Culture, Sports etc. Public sphere: Public admin.,politicians,decision-makers ,public companies Semi-Public: Welfare organisations, (partially) Housing companies Private economic actors: Companies and entrepreneurs not locally based, Local business owners, (partially) Housing companies, Single owners Civic actors: Civic organisations representing (parts of) the community: youth/children, families, migrants/ethnic groups, handicapped, elder people etc., Associations of inhabitants, Engaged individuals and inhabitants

14. Map Stakeholders Plan Stakeholder Participation Develop Stakeholder Insight Implement & Monitor Key Questions Whoare key stakeholders? Who has a vested interest in the project’s outcome? What relationship do you have with them? How do they relate to each other? To the audience? Stakeholders’ objectives? What are their needs and aspirations? What do you want them to achieve? Who exerts most influence? Who can best deliver for you? What would you like stakeholders to do differently? How can you help them? What is non-negotiable? Who are priorities? What is working and not working? Why? What is the stakeholder feedback? Any changes in priority?

15. Analysing and prioritising stakeholders high Importance Influence low high

16. Good Practice …. • Be clear about what you are seeking to achieve • Find out what makes key stakeholders tick • Understand your impact on others • Look for common ground • Be flexible and adapt your approach for different audiences

17. high Importance Influence low high Improving stakeholder engagement

18. Getting the best out of stakeholders • Make sure a wide set of views and opinions can be expressed • Create an inclusive / positive environment • Ensure that everyone (Community) gets a voice in the most appropriate way • Presentations, workshops, focus groups; newsletters can be used to encourage discussions and agreement at different stages.

19. Traditional methods of engaging & consulting

20. Community engagement • listening – finding suitable mechanisms for the community voice to be expressed and heard • workshops / focus groups to bring people together for discussions

21. Participation & engagement approaches Methods? Gather insight & Develop solutions Respect Value Equality Fun How to engage & involve children and young adults? Collaborative participatory process

22. Joint solutions development – examples Co-production bringing groups of stakeholders together, working together over a period of time, develop solutions Forum Theatre active participation in play, an opportunity to intervene and to change direction of play and find a better solution

23. Building on arts, culture and sport Bringing stakeholders together … Using enjoyable / fun platforms to create an opportunity to engage and gather insight and commitment … Do you have experience of this….?

24. Active stakeholder engagement Possible actions Examples of successful practices How to reach – hard to reach communities Think differently Try something new Be innovate Maintain interest

25. Learning Points

26. ULSG atwork – Coordinators Group 1 Sophie Moreau Group 2 Reinhard Fischer Group 3 Attila Molnar Group 4 Darinka Czischke

27. Expectationsofparticipants: LAB & ULSG atwork - 1 • What works and what is to avoid? Time for sharing of practical experience for production/implementation of LAP • We want to learn interactively about methodology and key actions to implement integrated approaches. • We want to learn from others‘ real, concrete experiences, especially on how they solved problems faced, i.e. keeping the momentum in the LSG group over 3 years. • We hope to identify new ways of working from other networks that are innovative and practical for each local support group. • How to motivate the LSG members and a step-by-step methodology for a sound LAP

28. Expectationsofparticipants: LAB & ULSG atwork - 2 • Toexchangeourexperiencesanddevelopnewideasto well-knownproblems in thefieldofempowermentofstakeholders • Need tobalancestakeholdersrepresentation & participationbetween top down (strategic) andbottomup(local/community) • Exchange ideasandexperiencesto find solutions on howtomake LAPs andget all localstakeholderstoparticipate • Knowledge, methodsandgoodpracticesforactiveinvolvementof LSG