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I ssuing a Unit specific Service Request for Repair, Maintenance, Service

-Electronically- Via Maximo. I ssuing a Unit specific Service Request for Repair, Maintenance, Service. (Example: Contract College – Veterinary College). Service Request.

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I ssuing a Unit specific Service Request for Repair, Maintenance, Service

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  1. -Electronically- Via Maximo Issuing a Unit specific Service Request for Repair, Maintenance, Service (Example: Contract College – Veterinary College)

  2. Service Request • The service request process is designed to handle the routine/corrective maintenance and other daily facility needs of our campus community. • The service request system provides a quick and easy mechanism to request work from Facilities Services/Zone, and works in conjunction with our Maximo System to handle customer billing and material procurement. • This mechanism provides a trackable document with applicable information to accomplish needed work.

  3. The workflow process • Trade Queues • Perform Service request

  4. You / Department

  5. Portal to Facilities Service Website to issue Service Request You/Dept. https://www.fs.cornell.edu:8444/GTD/fs_service_request.cfm Net ID and Password

  6. You or Veterinary Facilities Veterinary Facilities

  7. Portal to log into Maximo website Veterinary Facilities & Customer Service • https://maximo.fs.cornell.edu:8474/

  8. Maximo Log-in site

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