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Enhancing Roles in Challenging Times: University Management Training for Quality Support

Explore the importance of understanding roles in school and university management to realize full potential and improve quality in academia. Break free from silo mentalities and artificial barriers by enhancing relationships across departments. Discover the benefits of technical management forums and training programs for teaching technicians, aiming to improve support quality and working life. Join the regional network to share training resources and connect with like-minded professionals. Embrace change with innovative academic training initiatives and collaborative schemes. Are you ready to be part of the evolution in technical support at universities?

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Enhancing Roles in Challenging Times: University Management Training for Quality Support

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  1. Come Together Enhancing quality in challenging Times

  2. Nowhere Man ? (or woman) • Roles understood ? • By School management ? • By University management • Full potential realised ? • Part of academic team – CEIS model , LS tech demonstrating • Any others ? - audience • Silo mentality ? • Are there artificial barriers • Are we not aware of possibilities

  3. Carry that Weight • How many Technicians • Are the expert in their field at Northumbria • Have had training in passing on their knowledge • Lead practical sessions without an academic • Take part in assessment – marking • Are “expected” to do all this • Would like to do this • How do we quantify & prove this

  4. Across the Univers(ity) • Technical managers forum • Teesside, Newcastle use these • What would it do ? What do theirs do • Adding value to role • Better quality support • Better quality of working life • In house training • Inter, intra School • Open day • Network • Show off facilities and skills

  5. With a Little Help from my Friends • HEaTED • Higher Education & Technicians education & Development • Courses, CPD, cost, travel • Trying times indeed – future tense • Regional Network • NU, Newcastle, Durham, Sunderland, Teesside, York • Share training, low cost • Contact lists – networking • In House • Training the teacher technician

  6. Here Comes the Sun • PCAPL replacement – PG-HEP • Postgraduate Certificate – Higher Education in Practice • Replacement will be • More flexible - personalised • Based centrally (workshops) and in Schools (WbL) • Accredited hence Quality Controlled – Browne implications • New academic training programme • Could be available to teaching technicians – you are part of the teaching team !

  7. The Long & Winding Road • 2011-12 • New academic staff will pilot the programme • This will allow programme and technical managers • To gauge the level of interest from technical support • To consider the requirements & role of a “teaching technician” • To consider how to run scheme with technical staff • To consider the appropriate content • Interested ?

  8. Sgt Wealleans Lonely Hearts Club Band ? • Are people interested ? • If we don’t lead we’ll be pulled • We may not like where we’re pulled (or pushed) • The university is interested in technical development • It’s in its interest • It’s in our interest • We need to show we are interested

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