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Coordinated Assessment & Housing Strategies for SSVF Integration

Join this webinar to learn best practices, challenges, and solutions in coordinating assessments and housing placements for Supportive Services for Veteran Families (SSVF) integration. Hear from experts and gain insights on ending veteran homelessness.

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Coordinated Assessment & Housing Strategies for SSVF Integration

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  1. 25 Cities InitiativeCoordinated Assessment & Housing Placement Systems – SSVF IntegrationFebruary 2, 2015

  2. Where are you joining from?

  3. Welcome & Introductions Melanie Lewis Dickerson, MPA Improvement Advisor Community Solutions

  4. How to Submit Questions during the Webinar Your Participation • Open and hide your control panel • Submit questions and comments via the Questions Panel or by using the hand-raising feature to speak. • Note: Today’s presentation is being recorded.

  5. Coordinated Assessment & Housing Placement (CAHP) Systems

  6. Supportive Services for Veteran Families (SSVF)

  7. Building Toward SSVF Integration in CAHP Systems John Kuhn, MSW National Director, Supportive Services for Veteran Families (SSVF) US Department of Veterans Affairs

  8. 25 Cities Initiative San Francisco: Building Your CAHP System Dave Lopez San Francisco, CA Deputy Director of Operations Swords and Plowshares

  9. How did we get here? • Respect, “Leaving your ego at the door!” • Quality vs. Quantity • Developing and tailoring processes that will work in your CoC outside of recommended 25-Citites SOP. • Creating a “Work Group” (meet weekly) • CAHP system development & integration

  10. What we’ve learned • Communication is essential • Setting and managing expectations • Creation of a Community Coordinator position • Key point people at VA, Swords, CoC, HA, community partners • Training, training, training

  11. Q&A

  12. Myth busting! Myth: A Veteran loses their chronically homeless status after being housed via SSVF and is no longer eligible for HUD VASH and other dedicated PSH. Fact: SSVF participants maintain their eligibility for PSH allowing for SSVF attempt to resolve the housing crisis. If greater supports are necessary, using progressive engagement, PSH can still be accessed.

  13. SSVF & Ending Veteran Homelessness Melissa Haley Director of Supportive Services Volunteers of America of Greater New Orleans Treshone Collor SSVF Program Director & 25 Cities Team Leader, New Orleans Volunteers of America of New Orleans

  14. Greater New Orleans • Volunteers of America of Greater New Orleans was the first SSVF program in the Greater New Orleans area • Our initial target was to assist 300 Veterans • We successfully assisted 680 Veteran in 2011 • The increase in service numbers was due to a significantly lower amount of Temporary Financial Assistance needed to secure and maintain housing

  15. STANLEY’S STORY 15

  16. Best Practices • Housing first model • Consistent engagement • Mass marketing-billboards, buses, PSA, • On-going planned collaboration • Rewarding Outreach Teams & Case workers • Celebrating success

  17. Challenges/Barriers • User-friendly system that can show accuracy of match-ready and matched/placed. • Delay in having the tool up and running after the launch of the 100 days • Using the document storage system • Staying on target to achieve overall goal (180 in 100 days) • Ensuring the system works • Tie breaker process • Clear communication

  18. Barriers to ending homelessness amongst Veterans • Collaborative between active affiliates (VA, CoC, City, State & Non-Profits) • Eligibility to transition from homelessness, transitional, permanent, to VASH • Clearance from SSVF to VASH • Verification to determine homeless person was a Veteran

  19. Stages of Developing Coordinated Assessment & Housing Placement Before • Lack of consistency • Multiple systems • No Prioritization During • Consistent collaboration • Development of Coordinated Assessment • Streamlining

  20. ALL ROADS LEAD TO HOUSING • Multiple Access Points • Single determination of placement • Prioritization • Access to multiple housing options • Functional Zero

  21. 25 Cities, Mayor’s Challenge, CAHP system, Resources, Collaboration • Identify and utilize resources available in the CoC & community • Targeting and Prioritizing • Successfully housing 227 Veterans • Currently using the VI-SPDAT along with using the Google docs to track and record all Veterans • Rapid Response system: engage, warm transfer, enroll, house

  22. Outreach Strategy • Search & Rescue team • Night and weekend Outreach • Hired Veterans to do Outreach • Collaborated with existing outreach teams • Warm transfers and follows up

  23. Q&A

  24. Myth busting! Myth: A Veteran can’t receive any support via SSVF if they are being housed through another subsidy. Fact: SSVF can sometimes provide security deposits and move-in expenses for Veterans moving into HUD VASH or other PSH. Where Veteran families are receiving subsidized housing without support services, SSVF may be able to provide case management.

  25. Q&A

  26. Next Steps • Recording • PowerPoint • Follow up questions: • John Kuhn: JOHN.KUHN2@va.gov • Melanie Lewis Dickerson: mlewisdickerson@cmtysolutions.org • Your community coach or SSVF Regional Coordinator

  27. THANK YOU for joining today’s presentation!

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