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Friends and Family Test (FFT)

Friends and Family Test (FFT). Ibraheem Jawad Head of FFT. What is it?. F eedback tool which allows patients to have the opportunity to provide feedback on their experience Can be used to improve service for patients. Our results. December 2015:. January 2016:. Some comments. Feb 2016.

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Friends and Family Test (FFT)

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  1. Friends and Family Test (FFT) Ibraheem Jawad Head of FFT

  2. What is it? • Feedback tool which allows patients to have the opportunity to provide feedback on their experience • Can be used to improve service for patients

  3. Our results • December 2015:

  4. January 2016:

  5. Some comments

  6. Feb 2016

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