Enriching the Student Experience through Institutional Partnerships

1. Enriching the Student Experience through Institutional Partnerships Lilly Walker, Denise Hooper, Kim Kelly, Amanda Martin Memorial University

2. Session goals • To outline a strategic process for building partnerships • To present examples of creative approaches and programs • To demonstrate the outcomes associated with shared responsibilities and unique contributions to the student enterprise.

3. Who are we? Dean, Student Affairs & Services (Dr. Lilly J. Walker) Manager of Finance and Administration (Wayne Rose) Bookstore (LuAnne Kelly) Housing, Food & Conference Services (Christine Burke) Student Health Service (Dr. Norman Lee) Student Success Programs (Bruce Belbin) Career Development & Experiential Learning (Jennifer Browne) Counselling Centre (Dr. Peter Cornish) • Paton College • Burton’s Pond Apts. • Residence Life • Food Services • Liquor Services • Conference Services • Off-Campus Housing • Personal Counselling • Career Counselling • Academic Support • Chaplains • Disabled Students • Wellness Programs • Medical • Answers • International Students • Scholarships, Awards & Financial Aid (distribution) • Native Liaison • Transition Programs • Cooperative Education Services Centre • Centre for Career Development • Experiential Learning

4. The Partnership Building Process • Involving the university community in the development of student focused policies, • Informing about events and services through promotion using a unique student services identity, • Inviting broad based participation in the ownership of student programs, • Integrating common aspirations through shared staff positions.

5. Involving the university community in the development of student focused policies Dr. Lilly Walker Dean Student Affairs and Services

6. Policy Development Process • Identify & respond to identified institutional issue • Consult with various stakeholders • Establish committees with broad representation • Educate about evolving student needs • Evaluate best practices

7. Policies • Accommodation Policy for Students with Disabilities • Student Code of Conduct • Student Expectations (in development) • Alcohol Policy (in development)

8. Process Outcomes • Discover shared objectives and concerns • Garner institutional commitment to implementation • Promote a change in role of student service staff

9. Informing about events and services through promotion using a unique student services identity Amanda Martin Marketing Coordinator Student Affairs and Services & Marketing and Communication

10. Brands

11. Benefits of Student Affairs Brand • Students recognize Student Affairs services • Links departments • Extends information availability • Fosters community spirit

12. Collaboration Between Brands • Memorial Brand and Student Affairs and Services • become • “Get the Most Out of Memorial” • Similar goals

13. Important Elements in Supporting a Brand • Department Buy-in • Consistently represented • Long-term

17. Integrating common aspirations through shared programs Kim Kelly Experiential Learning Coordinator Career Development & Experiential Learning

18. Examples of Collaboration • Orientation • Relay for Life • Student Volunteer Bureau • MUNdays Campus & Community

19. Student Ambassador Program • High school visits • Duplication • Registrar’s Office • Recruitment • Academic Advising

20. Memorial Ambassador Program Partners Student Affairs and Services Office of Student Recruitment Marketing and Communications Alumni Affairs and Development

21. Memorial Ambassador Program • Cross training • Shared expenses • Shared resources and expertise • Reduced duplication • Access to volunteers for internal and community functions

22. Events • Remembrance Ceremony • Affinity Dinners • Scholarship Luncheon • Orientation • High School Visits • Convocation • MUNdays

23. Events • Parents Night • MUN Volunteer Day • Business Day • CIS – Canadian Interuniversity Sport • Campus tours • Alumni Tribute Awards • President’s Award for Exemplary Service

24. Student Outcomes • Recognition of competencies & skills • References • Become essential to the university community • Expanded network • “Getting the most out of Memorial” • Letter of recommendation – Dean, SAAS

25. Don’t just take our word for it Let’s hear from… Josh Quinton & Richard Churchill

26. Our thought Integrate common aspirations (goals) through shared positions School of Graduate Studies Faculty of Arts Marketing and Communications

27. Collaborative Positions • Graduate Employment Officer – Career Development and Experiential Learning & School of Graduate Studies • Marketing Coordinator – Student Affairs and Services & Marketing & Communication • Senior Career Development Coordinator - Career Development and Experiential Learning & the Faculty of Arts • Study Abroad Coordinator – Career Development and Experiential Learning & the Faculty of Arts • NEW – Career Development Coordinator - Career Development and Experiential Learning & the Faculty of Science

28. Strengths of Collaborative Positions • Reduced costs to departments – most positions are cost shared 50/50 • Employees who are knowledgeable about multiple faculties, schools and or departments • Diversification of the employee’s workload • Employees develop an area of expertise • Builds awareness of Student Affairs within academic departments and amongst faculty and staff

29. Challenges of Collaborative Positions • Only the employee is fully aware of the assigned workload • More meetings required due to dual reporting structure • Extra social fund-but on the other hand extra social activities

30. It’s about employee fit… • Employee competency will be key to making a shared position work • 2- 3 years of previous relevant work experience may prove beneficial for a shared position

31. Outcomes Creative and collaborative programming Partners Career Development and Experiential Learning Faculty of Arts Counseling Centre Student Volunteer Bureau Alumni Affairs and Development Marketing and Communications Government of NL

32. Don’t just take our word for it Dr. Reeta Tremblay - Dean, Faculty of Arts Sarah Cahill - Study Abroad Coordinator Career Development and Experiential Learning & the Faculty of Arts

33. QUESTIONS