E-STAR Global Employee Recognition Program Employee Guide to Effective Recognition

1. E-STAR Global Employee Recognition Program Employee Guide to Effective Recognition

2. Learning Objectives Tool Access and Navigation Program Goals and Structure Recognition Best Practices Employee’s Role

3. E-STAR:Eaton’s Global Recognition Program

4. Companies that recognize their employees outperform those that don’t recognize employees by as much as 40%. Recognition can account for up to 50% of a company’s improvement in employee engagement. 67% of employees consider praise or recognition from a direct manager to be an extremely effective motivator. Why Use E-STAR to Recognize Others? Because It’s Powerful! Hearing “thank you” doubles the likelihood that an employee will help again in the future.

5. Recognition Best Practices Occurs soon after the event deserving of recognition Happens frequently Reinforces behavior tied to our company Philosophy Celebrates employee contributions in a genuine and meaningful way Delivers excitement –never expected or anticipated

6. It’s All About The Praise! Dear Jose, Thank you for demonstrating Accountability by sharing your feedback during yesterday’s team planning session. You found a way to express your concerns about our project timelines in an honest and respectful way, even though it wasn’t what we wanted to hear! Your interest in ensuring our project success is much appreciated!

7. E-STAR Program goals and structure

8. E-STAR Program Goals Saying “Thank You” Makes a Difference!

9. E-STAR TOOL ACCESS And NAVIGATION

10. Access E-STAR Anywhere…in 20 Languages Mobile • iPhone/iPad: Mobile App (Globoforce Mobile) • Android/BlackBerry: www.ESTARmobile.com JOE / JOE-to-ALL Access E-STAR from the Applications menu Offline Complete a Recognition Form Provide to E-STAR Site Coordinator Printable Certificates available Emily Xu

11. E-STAR Home Page Navigation Toolbar Recognize Someone & Redeem Awards Congratulate Colleagues on Your “Watchlist”

12. Recognizing Someone – Choose Recipient • Log on to E-STAR click “Recognize Someone” • Search for recipient by first name, last name, or E# and click the search icon • Highlight the name from the list, click “Add” then “Continue”

13. Recognizing Someone – Choose Award • Choose “Thank You!” Award Level • You may skip the Award Advisor

14. Recognizing Someone – Choose an Element of Eaton’s Philosophy Acknowledge what was achieved …and how it was achieved. Award Reason

15. Recognizing Someone – Make It Meaningful! • Select award reason • Enter an award title • Draft a meaningful, specific message • Click to display on Awards Feed when appropriate • Review and submit

16. Recognizing Someone – Make It Meaningful! • Select award reason • Enter an award title • Draft a meaningful, specific message • Click to display on Awards Feed when appropriate • Review and submit

17. Review and Submit • Select award reason • Enter an award title • Draft a meaningful, specific message • Click to display on Awards Feed when appropriate • Review and submit

18. E-STAR Role and responsibilities

19. “My Profile” – Your E-STAR Awards You are connected to 10 colleagues through recognition. John Westfield

20. Additional Resources

21. Make E-STAR Part of Your Every Day!