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Microsoft Systems Management Strategy

Centralized Management for Windows based Systems. Microsoft Systems Management Strategy. Topics. Systems Management Server Overview Management Issues for Customers Microsoft’s Management Solutions Systems Management Server 2.0 Detail Demonstration Questions.

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Microsoft Systems Management Strategy

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  1. Centralized Management for Windows based Systems Microsoft Systems Management Strategy

  2. Topics • Systems Management Server Overview • Management Issues for Customers • Microsoft’s Management Solutions • Systems Management Server 2.0 Detail • Demonstration • Questions

  3. Systems Management Server Overview

  4. Typical Cost Issues • Management Costs • How do I keep track of what I have? • Upgrade Costs • What can be upgraded and how? • Help Desk Costs • How do I reduce user downtime? • Enterprise Demands • Does it scale? Is it WAN-ready? • Integration Costs • Does it work with my systems?

  5. Systems Management ServerA core component of Microsoft’s Zero Administration Initiative for Windows • Comprehensive management of networked PC’s • Hardware & Software Inventory • Software distribution and Installation • Remote performance analysis and troubleshooting • Manages leading clients within networked environments • NetWare,Windows NT Server, LAN Manager, LAN Server • MS-DOS, Windows, Windows 95, Windows NT, Macintosh, OS/2 • Extensible foundation • Many value add applications from ISVs • Integration with Enterprise frameworks such as CA, HP, IBM

  6. SMS Saves You Money • NCRI (independent consultants) examined 10 companies using SMS (from 153 to 14,625 PCs) • Savings: Average Range • Software Dist. $876 $218 - $1,590 • Help Desk/Trbleshooting $330 $30 - $1,257 • Inventory $17 $0 - $58 • Annual Net Benefit $1,200 $354 - $1,813 • Using SMS’s integrated inventory, distribution, and diagnostics saved an average of $1,200 per desktop • SMS had an IRR of 315% and paid for itself in 14 months

  7. Management Issues for Customers

  8. Y2K/Euro: • Check Applications • Check BIOS • Deploy software fixes • Reducing TCO: • Reduce visits to the desktop/server • Deployment: • Applications • Operating systems • Service Packs • internal tools • SMS as a Y2K Tool: • SMS provides reports of Y2K/Euro compliance • SMS provides vehicle for distributing fixes • SMS and NT: • Lockdown desktop (NTv4/ZAK) • Remote diagnostics (SMS) • Server health monitoring (SMS) • SMS and NT: • Departmental software distribution (NTv5) • Enterprise software distribution (SMS) • Remote OS installation (NTv5) Customer Mgmt Issues Issues Microsoft Can Help ...

  9. Desktop Manager Datacenter Manager Network Manager • User focused • Goal: Never visit a desktop, no/low touch • Barriers: user control, heterogeneous enviroments • Data focused • Goal: Reduce server visits • Barriers: distributed data and servers • Device focused • Goal: Never visit a wiring closet • Barriers: multiple points of failure, no end-to-end view of network Types of Managers Customers Description

  10. Management Disciplines Change/Configuration:System admin, state mgmt and software lifecycle management. Security Management:Users access, authentication and tracking. Performance Mgmt: Tracing, tuning, and modeling of applications and networks, Service level provisioning. Problem Management:Error isolation, diagnostic and consolidated help facilities. Event Management:System information monitoring, consolidation, aggregation & delivery. Batch / Output Mgmt :Job execution, scheduling dependency submission control, and charge back. Storage Management :Storage hardware administration, data protection and placement.

  11. Management Discipline Scope Desktop Network Data Center Change / Configuration Security Management Performance Management Problem Management Event Management Batch / Output Mgmt Storage Management

  12. Microsoft’s Management Solutions

  13. The Zero Administration Initiative For Windows (ZAW) • ZAW is an initiative not a technology/product • Reducing TCO on the Windows Platform • Remove complexity from desktop administration • Improve service quality and uptime • Simplify the end user experience • Track and manage change, and minimize costs • ZAW includes: • WNTv4: Profiles and Policies, ZAK, SMS • WNTv5: Active Directory, IntelliMirror, Systems Management Server, WBEM, MMC

  14. Value-Add Management Solutions • Systems Management Server Built-In Mgmt Functions • Change/Configuration Mgmt • Security Management • Storage Management MS Management Solutions Windows Management Architecture(WMA)

  15. Helping Desktop Managers Customers Description • Desktop Manager • Challenges: • Multiple machine configurations (HW/SW) • Multiple levels of user control necessary • Continuous software updates • Reduce visits to desktop • Solution: • Understand & track the environment (SMSv2) • Control desktop configurations (NTv4/ZAK) (NTv5) • Deliver timely software updates to appropriate users (SMSv2) • Remotely diagnose user problems (SMSv2) Network Manager Datacenter Manager

  16. NTv5 Change/Config Mgmt Features Functionality IntelliMirror User document management Mirroring of user data to the network and caching of selected networked data locally Software installation Just-in-time software install (applications, service packs and OS upgrades) to groups of users and machines. User Settings Management Mirroring of user settings to the network and application of administrator set defaults to users' environments. Remote OS installation Operating system installation from network servers.

  17. Helping Network Managers Customers Description • Desktop Manager • Challenges: • Time is money - uptime is critical • Multiple points of failure • End-to-end view of network is critical • Solution: • Network protocol analysis tools for diagnosis (NTv5/SMS) • Full view of network and status (SMSv2) • Integrated infrastructure provides base for end-to-end management (NTv5) • Integration with 3rd party management solutions through Windows Management Architecture Network Manager Datacenter Manager

  18. Helping Data Center Managers Customers Description • Desktop Manager • Challenges: • Need to guarantee server uptime • Distributed environment/centralized control • Preservation of data is critical • Planned software updates • Solution: • Y2K Tools (SMSv2) • Server management tools (NTv4/SMSv2) • Server health monitoring (SMSv2) • Enterprise software distribution (SMSv2) • Partners Network Manager Datacenter Manager

  19. Intellimirror Intellimirror+SMS Windows Terminal Server • Single server, single LAN • Departmental, small/medium sized environments • Multiple servers, multiple LAN, WAN environments • Enterprise environments • Workstation environments that require Intellimirror-type functionality but have not yet moved to NTv5 Management: Choosing Solutions Solution Environment

  20. SMS and Windows NT NT4 NT5 SMS Desktop Locking Roaming User Machine Add/Replace Application Repair Basic S/W Distribution Advanced S/W Distribution 16-bit Client Support HW and SW Inventory Centralized Diagnostics/Troubleshooting Software Metering Network Tracing/Monitoring 2.0 2.0

  21. Systems Management Server 2.0 (Opal)

  22. Makes SMS Easier to Install and Use Provides Richer Management Information Strengthens Software Distribution Capabilities Gives Admins Tools to Meter Software Use Manages Desktops in More Environments Systems Management Delivers on Key ZAW Objectives

  23. Makes SMS Easier to Install and Use Today: • Installing management tools is complex and requires sophisticated knowledge • Users confused and delayed during login Solution: New Set-up, Admin & Client UI • Integrated set-up of SMS and SQL • Admin UI is MMC-based and task-oriented with extensive reporting facilities • Client UI is 32-bit and non-intrusive

  24. Provides Richer Management Information Today: • Administrators need detailed management information from multiple sources • Admins need easy to use network data Solution: New Inventory, NetTrace, NetMon • Hardware Inventory based on WBEM • Software Inventory now discovery-based • New Network Tracing Topology Tool • New Network Monitor Experts

  25. Strengthens Software Distribution Capabilities Today: • Management solutions lack dynamic, flexible targetting for software distribution • Distribution not network topology aware Solution: New Targets and Senders • implements dynamic distribution to Machines, Users and User Groups • uses fan-out routing to deliver software • supports CD-based delivery of software

  26. Gives Admins Tools to Meter Software Use Today: • Management tools are needed that indicate what applications are installed and running • Admins need to be able to control app use Solution: Software Metering • New module designed to monitor app usage against a license limit for an organization • Apps can be automatically shut-down • Unregistered applications can be disabled

  27. Manages Desktops in More Environments Today: • Management solutions offer poor support for remote users • Mixed NOS environments not well managed Solution: Remote User and NDS Support • Non-intrusive Inventory agent on clients • Detection of mobile connections • Passing delta information during idle periods • Support for native NDS clients

  28. Systems Management Server 2.0 Demonstration

  29. Questions?

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