Conversational structure versus Issue structure

1. Conversational structure versus Issue structure a comment The basic unit of conversation is a ‘comment’ The structure of conversation is ‘turn taking’ – each person’s comment follows the one before

2. Conversational structure Structure based on individual judgments of relevance and importance Issue-based structure Structure based on mapper’s judgments about implicit relationships among comments

3. Conversational structure Issue-based structure

4. Conversational structure Issue-based structure Issue mapper infers the question that the comment addresses

5. Conversational structure Issue-based structure

6. Conversational structure Issue-based structure

7. Conversational structure Issue-based structure

8. Conversational structure Issue-based structure

9. Conversational structure Issue-based structure

10. Conversational structure Issue-based structure Again, inferring the ‘missing’ question clarifies the map

11. Conversational structure Issue-based structure

12. Conversational structure Issue-based structure

13. Structure based on individual choices about relevance and importance Conversational structure Issue-based structure Structure based on mapper’s judgments about implicit relationships among comments

14. Meeting notes Which structure is more coherent? Which structure is more memorable? Which structure better supports exploration of complex topics? Issue Map