CMMi

1. CMMi • What is CMMi? • Basic terms • Levels • Common Features • Assessment process • List of KPAs for each level

2. CMMi - Introduction • CMMi – Capability Maturity Model Integrated • A set of best practices, organized under different key process areas • Software Engineering Institute (SEI) of Carnegie Mellon University (CMU) and US Department of Defense (DoD) did an elaborate study in many top software and hardware companies • They compiled the best processes that yielded good results in all these companies • That has become a rule book for others to follow • This can be used as a scale to measure the process capabilities of a company

3. CMMi - Introduction • CMM was initially introduced • CMM had gaps in areas of electronic/hardware processes, systems engineering, supplier processes, team processes with respect to software processes • Hence CMM was improved to bridge these gaps and the new process was called CMMi • CMMi has got 2 variations – staged and continuous

4. Basic Terms • KPA – key process area • A set of related activities, events and deliverables. A group or department may take the main responsibility • CG – common goal • A generic aim to be achieved • GP – generic practice • A generic set of activities to be followed • SG – specific goal • A specific aim to be achieved within the KPA • SP – specific practice • A specific set of activities within the KPA to be followed • AB – ability • What enables to carry out the activity • VE – verification • How to ensure the KPA is followed well • DI – directing implementation • Reviewing status with management, maintaining documents • CO – commitment • What are the commitments the management need to provide to implement the KPA

5. Framework Architecture

6. Levels • L1 – Initial level. Totally adhoc processes. Success depends on individual capabilities of people • L2 – Managed. Project level processes are established. Requirements are managed. Successful process in a project can be a role model to others. Each project level process may be different • L3 – Defined. Organizational level processes are established. These are tailored to projects. Consistency is established across the board. All engineering activities are covered. • L4 – Quantitatively Managed. Every aspect is measured and statistically compared. Predictability of success is high. • L5 – Optimizing. Continuously measure and improve all processes and variations. Optimize at organization level.

7. Common Features • Establishing an organizational policy • At the apex level we need to define a policy to implement the KPA • This is a commitment • Institutionalize the process • The process must be consistently implemented across the organization • This will increase predictability • Plan the process • Every process implementation must be planned and tracked • Provide Resources • Provide human resources, hardware and software resources, necessary tools • Assign Responsibility • Different stakeholders in the KPA must take specific work areas • Train People • Educate people on the respective KPAs • Manage Configurations • All documents and work products must be tracked for versions and approval levels

8. Common Features • Monitor and control process • Ensure the tracking is done at all levels • Objectively evaluate adherence • Measure adherence and associate numbers with it across the organization • Review status with management • Status must be communicated and reviewed periodically

9. Stakeholders • Senior management • Project Management • Project members (engineering teams) • Support groups • Quality group • Supplier Management group • Customer interaction group

10. Assessment Process • A team of appraisers will be formed along with authorized lead appraiser (ALA) • The team will undergo training conducted by ALA • A sample set of projects will be taken with all related work products • All documents will be reviewed – every compliant area will be marked and sticky notes will be attached to the documents • A wall chart is prepared with KPA compliance areas with respect to quality management documents and project documents • A team of members will be randomly selected from all groups of the organization • The appraising team will interview all selected members with a lot of relevant questions to ensure the process knowledge and adherence • Every checklist item will be ensured for adherence • Depending upon the KPAs satisfied by all team members, the assessment level will be awarded

11. Process Areas for each Level • Maturity Level 2: Managed • Requirements Management • Project Planning • Project Monitoring and Control • Supplier Agreement Management • Measurement and Analysis • Process and Product Quality Assurance • Configuration Management • Maturity Level 3: Defined • Requirements Development • Technical Solution • Product Integration • Verification • Validation • Organizational Process Focus • Organizational Process Definition • Organizational Training • Integrated Project Management for IPPD • Risk Management • Integrated Teaming • Integrated Supplier Management • Decision Analysis and Resolution • Organizational Environment for Integration • Maturity Level 4: Quantitatively Managed • Organizational Process Performance • Quantitative Project Management • Maturity Level 5: Optimizing • Organizational Innovation and Deployment • Causal Analysis and Resolution