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Reframing Organizations , 3 rd ed. Chapter 5. Organizing Groups and Teams. Organizing Groups and Teams. Explore the structural features of small groups and ways to restructure to improve performance. Tasks and Linkages in Small Groups Teamwork and Interdependence
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Chapter 5 Organizing Groups and Teams
Organizing Groups and Teams • Explore the structural features of small groups and ways to restructure to improve performance. • Tasks and Linkages in Small Groups • Teamwork and Interdependence • Determinants of Successful Teamwork • Team Structure and Top Performance • Saturn: The Story Behind the Story
Tasks and Linkages in Small Groups • Structural Options • Situational Variables Influencing Structure • What are we trying to accomplish? • What needs to be done? • Who should do what? • How should we make decisions? • Who is in charge? • How do we coordinate efforts?
Tasks and Linkages in Small Groups (II) • Situational Variables, con’t. • What do individuals care about most? • What are special skill and talents? • What is the relationship? • How will we determine success?
Tasks and Linkages in Small Groups (III) • Basic Structural Configurations • One Boss • Dual Authority • Simple Hierarchy • Circle • All Channel
Tasks and Linkages in Small Groups (III) • Basic Structural Configurations • One Boss • Dual Authority • Simple Hierarchy • Circle • All Channel
Tasks and Linkages in Small Groups (III) • Basic Structural Configurations • One Boss • Dual Authority • Simple Hierarchy • Circle • All Channel
Tasks and Linkages in Small Groups (III) • Basic Structural Configurations • One Boss • Dual Authority • Simple Hierarchy • Circle • All Channel
Tasks and Linkages in Small Groups (III) • Basic Structural Configurations • One Boss • Dual Authority • Simple Hierarchy • Circle • All Channel
Teamwork and Interdependence • Baseball • Football • Basketball
Determinants of Successful Teamwork • Determining an appropriate structural design • Nature and degree of task interaction • Geographic distribution of members • Where is autonomy needed, given the team’s goals and objectives? • Should structure be conglomerate, mechanistic, or organic? • Task of management: • fill out line-up card • prepare game plan • Influence flow
Team Structure and Top Performance • Six distinguishing characteristics of high-performing teams • Shape purpose in light of demand or opportunity • Specific, measurable goals • Manageable size • Right mix of expertise • Common commitment • Collectively accountable
Saturn: The Story Behind the Story • Quality, Consumer Satisfaction, Customer Loyalty • Employees granted authority • Assembly done by teams – Wisdom of Teams • Group Accountability
Conclusion • Every group evolves a structure, but not always one that fits task and circumstances • Hierarchy, top-down tend to work for simple, stable tasks • When task or environment is more complex, structure needs to adapt • Sports images provide a metaphor for structural options • Vary the structure in response to change • Few groups flawless members; the right structure can make optimal use of available resources