2014 Company Profile

1. 2014 Company Profile

2. Knowledge Ability Diversity The immediate benefits of Trusting Us

3. Knowledge Ability Diversity Inclusion Economic and Social profitability We bring to the table expert know-how and our commitment to service improvement through the continual innovation of our solutions. We employ over 2,428 disabled workers and operate 49 Special Employment Centre for Cleaning Environmental Services, and ancillary services. We believe in the talent of people

4. Knowledge Ability Diversity Inclusion Economic and Social profitability Productivity Specialization Innovation Service Experience 6 Outsourcing Solutions EnvironmentalSolutions: cleaning, gardening, pest control and waste management. Security Solutions: Security Systems, Surveillance and Alarm Central Stations. Fire Preventions and Driving Solutions. Outsourcing- Temporary Placement Agency & Responsible Temporary Placement Agency Solutions.Global Maintenance Solutions. Facility Services solution devised for customers demanding specialised management of all their outsourcing services. We rely on strategic partners.

5. Knowledge Ability Diversity Inclusion Economic and Social profitability Productivity Specialization Innovation Reputation Commitment Involvement Footprint Experience Alentis employs over 19,000 professionals in 33 branches in Spain, and one in Venezuela.Alentisdevotes its resources and talent to providing specialised service solutions. BankingHealthCritical InfrastructuresLarge Retailers Industry TourismLeisure Shopping Centers HospitalsOrganizations and Institutions TransportationTV & Media NuclearUniversities Airports Museums Armed Forces Railways AutomobileLaboratories Technology CommunicationsEvents Energy... the value of Trust

6. Commercial Cleaning Hygiene Cleaning Industrial Cleaning Gardening Green areas conservation and maintenance Waste management and Pest Control Special Employment Centre devoted to these services Commercial Cleaning: housekeeping, general-purpose cleaning, special cleaning, other services Hygiene Cleaning: cleaning and disinfection services carried out in premises subject to strict hygiene and sterility requirements. Industrial Cleaning: plant cleaning, technical cleaning, cryogenic cleaning, cleaning of nuclear plants, pest control and waste management. Gardening: ornamental gardening, conservation and maintenance of green areas. Forestry and Environmental Services. Experts in sporting surfaces. Cleaning and Environmental Services

7. Surveillance Security Systems Alarm Central Stations We manage global solutions contributing customised Security Plans. Physical surveillance of premises at the right times: non-stop, rounds and on-call. Intelligent, advanced security systems made to measure for each project. Control from our own certified Alarm Central Station staffed 24-7 by security professionals. Personal protection. Industry-specific advise from security experts including the development of a Corporate Security Plan with the resources best suited to your specific needs. Security

8. Fire Prevention Training Driving Training Emergency Consulting and Protection 75,000 m2 High Performance Centre, located in Brunete, 27 km from Madrid. The Centre is fitted with classrooms, general service areas, testing lab, fire fighting, hazardous materials, industrial rescue and sea survival practical training facilities, a circuit for on-road security driving training, and a circuit for off-road driving with the tallest ramp in Spain. The Centre is recognised and certified by National and International bodies such as the Spanish Directorate General of Traffic, the Spanish Directorate General of Merchant Shipping, the Spanish Navy Social Services Institute, Texas A&M University, NFPA 1041. High Performance Centre for Fire Prevention and Driving

9. Logistics Merchan (Retail) General Services Education Sport Socio-cultural Customer Service Tailor-made projects Special Employment Centre devoted to these activities • Alentis Logistics provides Production and/or Supply Chain ancillary processes and services that are outside the core business of our clients, contributing added value and effectiveness. We manage by processes. Effectiveness, quality and savings. • AlentisMerchanmanages shelf assortment, amounts and guarantees your products’ visibility. • Alentis General Services manages all services and processes required for the correct operation of corporate buildings and premises • Alentis Education specialises in the provision of educational services. We manage and develop non-curricular activities for private and institutional clients. • Alentis Sport devises the right solution for the activity of each premise and focuses on improving customer satisfaction. • Alentis Socio-cultural provides user and technical support services and helps energise touristic and cultural social centres. • Alentis Customer Service provides information services in large buildings and premises or on areas with high visitor volumes. • Tailor-Made Projects are services devised to meet specific customer needs and which demand dedicated research and project work due to their levels of innovation. Outsourcing

10. Management Benefits Occupational Risk Prevention Social Integration of Disabled People Act Ley General de Derechos de las Personas con Discapacidad y de su Inclusión Social Method Successful Careers • Management of temporary placement under the arrangements made available by the regulations in effect: specific works & service and increased workload. • Benefits include the conversion of fixed costs into variable ones, reduction of absenteeism and recruiting costs, etc. • Occupational Risk Prevention internationally certified by Applus proof of our commitment to occupational risk prevention and corporate safety policies. • AlentisTrabajo Temporal Responsable, the only AENOR-certified Temporary Placement Agency, provides collaboration and support services to companies to facilitate their compliance with the Social Integration of Disabled People Act (Ley General de Derechos de las Personas con Discapacidad y de su Inclusión Social). • Our Method involves the deployment of a human resources team specialising in the management of disabled people. We manage project and deploy people. • Successful careers: bilingual congress hostess with a Degree in Marketing and Public Relations, call centre agent fluent in German and English, or house appliances technician. Alentis Temporary Placement A Responsible Temporary Placement Agency

11. Preventive Maintenance Corrective Maintenance Statutory Testing Works and renovations Energy Consulting and Technical Advise • Alentis global maintenance provides global solutions that guarantee an efficient and lasting maintenance of your premises by managing resources and optimising resource usage, and by guaranteeing the optimal operation of our clients’ commercial, industrial, service, residential and institutional facilities. • Our team is staffed by engineers and professionals from all trades: electricity, air conditioning, plumbing, etc. • Our customised global solutions comprise: • Scheduled preventive maintenance of buildings and equipment as per specific maintenance plans based on CMMS techniques (Computerised maintenance management system). • Corrective maintenance with 24-7 support. • Facilities works and renovations. • Energy Consulting and Technical Advise. • Facility Management. Global BuildingMaintenance