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Management and leadership in nursing Introduction unit “ 1 ”. Nursing profession’s first priority is competent and safe Pt. care. *Nurse manager assures the best possible environment for providing high-quality Pt care. 2.
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Nursing profession’s first priority is competent and safe Pt. care. • *Nurse manager assures the best possible environment for providing high-quality Pt care.. Introduction to management & leadership.. Dr. Abdalkarim Radwan 2
Nurses in most health care setting today hold great responsibility to ensure that pts receive the health care that they need to lead active, productive lives. • To provide high quality nursing services, it is essential to provide well- qualified nursing leadership • key leadership position is the first-line nursing manager . Introduction to management & leadership.. Dr. Abdalkarim Radwan 3
Several key issues will influence and create change in the delivery of health care : • 1-economics of health care • 2-competitive nature of the industry • 3-shortages of professional health care personnel. • 4-focus on quality outcomes. • We have unstable situation that requires change to occur rapidly . • This change demands flexibility, intelligence, and new leadership expertise Introduction to management & leadership.. Dr. Abdalkarim Radwan 4
manager must have a good understanding of nursing costs (financial skills) • cost effectiveness of nursing care need continued study to ensure the pt outcomes & economically • increased intensity of care caused by shorter hospital stays & aging of the population . • To improve care it require the institutions to focus on consumer satisfaction in addition to the quality of clinical outcome . Introduction to management & leadership.. Dr. Abdalkarim Radwan 5
nurses are the largest group of health care professionals & pts often judge the quality of care by the quality of their services. • 1st line manager ensure pt’s expectations of care are met. • accomplished by surveys, focus groups . • Our hospitals is managed by industrial models of management. • Professional nurses must be given accountability and authority for pt care. Introduction to management & leadership.. Dr. Abdalkarim Radwan 6
Definition of management : • art of getting things done through people ” . • both art and a science ” . • work that involves the guidance or direction of a group of people toward organizational goals or objective’s. • interpersonal and technical aspects, through which the objectives of an organization being managed . Introduction to management & leadership.. Dr. Abdalkarim Radwan 7
“ Management process : (Achieving organizational objectives through: • planning. • Organizing. • staffing • Directing. • controlling (For human and physical resources and technology ) Introduction to management & leadership.. Dr. Abdalkarim Radwan 8
" Management: The process of getting work done through others done properly, on time, and within budget, including the deployment of the resources to accomplish organizational ends " Introduction to management & leadership.. Dr. Abdalkarim Radwan 9
MANAGEMENT FUNCTIONS • 1- PLANNING: All other functions are dependent on it Data are gathered and analyzed • manager must predict what is future needs & set objectives . • Priorities must be set . • The strategies sequenced in a time frame . • Planning of policies and procedures . • Budgets are used in planning . • Planning is the basis for time management, Introduction to management & leadership.. Dr. Abdalkarim Radwan 10
organizing • The personnel can implement the plans with efficiency and effectiveness,: • Establish of organizational structure . • Relationships are delineated. • Job analysis: (positions , qualifications .etc) Introduction to management & leadership.. Dr. Abdalkarim Radwan 11
STAFFING STAFFING • STAFFING: recruiting, selecting, orienting developing personnel to accomplish the goals of the organization. • determining assignment systems , case method, functional, team, primary nursing. • schedules to meet the needs of the clients, personnel, and institution. Introduction to management & leadership.. Dr. Abdalkarim Radwan 12
DIRECTION (Direct personnel and activities to accomplish the goals of the organization. • Motivating and leading personnel . • Knowledge of one’s leadership style . • To get work done by others . • tasks require good communication skills and assertive behavior Introduction to management & leadership.. Dr. Abdalkarim Radwan 13
CONTROLLING (Ensures progress toward objectives according to plan and involves setting standards, measuring performance against those standards . (reporting results & take corrective actions) * Comparing results with predetermined standards of performance Introduction to management & leadership.. Dr. Abdalkarim Radwan 14
LEVELS OF MANAGEMENT: • Top managers: Responsible for overall operations. • Middle managers: coordinate nursing activities of several units. • First line managers: (supervisors, or head nurses.) directly responsible for the actual production of nursing services. Introduction to management & leadership.. Dr. Abdalkarim Radwan
MANAGER NEEDS THREE TYPES OF SKLLS 1) Technical skills: Involve methods, procedures, techniques & knowledge of work being performed. • 2) Human relations skills, ability to motivate and lead others and to manage conflict. • 3) Conceptual skills require analytical thinking and being able to perceive trends of the organization. Introduction to management & leadership.. Dr. Abdalkarim Radwan
The end Introduction to management & leadership.. Dr. Abdalkarim Radwan 17