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Tools and Tips for Managing Digital Inclusion Programs

Tools and Tips for Managing Digital Inclusion Programs. David Keyes seattle.gov/tech. CBAIS 6/27-8/11. Digital Inclusion includes . For residents, businesses and community orgs. Who we are & who we serve. Community Centers. Schools. Culture/Faith Centers. Human Services. Housing.

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Tools and Tips for Managing Digital Inclusion Programs

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  1. Tools and Tips for Managing Digital Inclusion Programs David Keyes seattle.gov/tech • CBAIS 6/27-8/11

  2. Digital Inclusion includes For residents, businesses and community orgs

  3. Who we are & who we serve Community Centers Schools Culture/Faith Centers Human Services Housing Work Centers Libraries Youth Unemployed Business Adults Disabled Immigrant Seniors Overwhelmed Training Connectivity Tech support Relevant Content Hardware/ Software Referral

  4. What are we managing? Budget & contracts Staff, Volunteers, Boards Partners (contributors & subcontractors) Marketing, outreach, communications Hardware, software, connectivity Facilities Programs(curriculum, trainers, scheduling) Evaluation Fundraising/ Resource Raising Strategic planning Policies 4 4 4

  5. Resources • BTOP Discuss: James Losey: losey@newamerica.net • Tincan BTOP list(Karen Michaelson) kmichaelson@asisna.com • Digital Inclusion Network List: http://e-democracy.org/di • Digitalliteracy.gov • Community Technology Network Bay area (CTN): ctnbayarea.org • Communities Connect Network (CCN): communitiesconnect.org • Telecentre.org (and http://www.telecentre.org/resources/community-guide/) • Telecentre.org in Spanish http://telecentre-comunidad.ning.com/ • Webjunction.org

  6. Resources • Non-profit Technology Network (NTEN): NTEN.org • Techsoup.org for software, some hardware discounts, forums • Idealware.org • Groundwire.org/resources • Aspira CTC Manuals http://www.aspira.org/it-planning-tools http://www.aspira.org/manuals/community-technology-center-ctc • Benton Broadband Plan tracking: http://benton.org/initiatives/national_broadband_plan

  7. Framing Terms of Digital Inclusion Digital Inclusion The goal of equity in information technology access, literacy and meaningful content Broadband Deployment & Adoption Distribution of infrastructure…followed by prevalence and equity in use Community technology The strategy, programs and services to help reach digital inclusion 7 7 7

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