Framework for Maintenance Management

1. Framework for Maintenance Management Railcar Maintenance Management ToolsCarol Scarborough

2. The Role of Data in a Maintenance Plan • A Maintenance Plan can be: • Re-active • Pro-active • Periodic – Time or Mileage • Condition Based • Corrective • Preventative • Predictive DTE Rail Services, Inc Maintenance Management Seminar

3. The Role of Data in a Maintenance Plan • Regardless any type of Maintenance Plan will need data to accurately track: • Costs • Types of repairs • Who is repairing your cars • What location are repairs are being done • What components are being replaced and with what • Are your components being replaced with new or reconditioned materials DTE Rail Services, Inc Maintenance Management Seminar

4. The Role of Data in a Maintenance Plan • (Cont’d) • What are the frequency of repairs • Are you seeing repeating repairs on your cars • When were certain components last replaced • How many miles do you currently have on certain components • Source of information for metrics • Source of information for budgeting DTE Rail Services, Inc Maintenance Management Seminar

5. Maintenance Data - Relationship • Maintenance Plan (Capture maintenance data) • Invoice auditing • Analysis • Alerts for “Windows” • Tracks invoice and exception • status • AAR (Railinc) • Data Exchange • Pricemaster Files • UMLER • Mileage • Contract Shops • Invoices w/electronic backup • Estimates • Scope of Work • Contract info • Equipment Health • Management System • (EHMS) • Maintenance Alerts DTE Rail Services, Inc Maintenance Management Seminar

6. Sources of Data • Main sources of maintenance data • Car Repair Billing (CRB) • AAR Repairs from Railinc via Data Exchange (DX) • CRB Redesign changed 160 byte to 500 byte format • Most railroads report via DX • Some contract shops have started using DX • AAR Pricing is enforced to pass through DX (however manual pricing is allowed, if indicated) • Minimize data entry of repairs • Be used for paperless CRB and rebuttal billing DTE Rail Services, Inc Maintenance Management Seminar

7. Sources of Data • Main sources of maintenance data • Car Repair Billing (CRB) • Contract Shops • Use AAR 500 byte format • Use all AAR Field Manual reporting requirements • Will use contract rate for labor, which is less than AAR • Will use material charges which will usually be cost plus markup • Can provide “detail” lines in electronic format • Shops may have internal systems, use outside vendors or utilize Railinc’s On-Line BRC DTE Rail Services, Inc Maintenance Management Seminar

8. Sources of Data • Main sources of maintenance data • Railroad Mileage Data • Reported through Car Hire Data Exchange (Railinc) • Reported through Car Hire Reports monthly from railroads • Monthly reporting is by: • Reporting Road • Car initial/number • Loaded and Empty miles • Date/time data is also available in the Car Hire Reports, however, that is not really valuable for maintenance data DTE Rail Services, Inc Maintenance Management Seminar

9. Sources of Data • Main sources of maintenance data • Railroad Mileage Data • Monthly reporting also contains miles by state PRIVATE MILEAGE REPORT ______________________________________________________________________________ OWNER INITIAL MONTH ALLOWED DEMO DEMO FEBRUARY, 2008 ______________________________________________________________________________ STATE NO OF LOADED EMPTY TOTAL GROSS CARS MILES MILES MILES EARNINGS _______________________________________________________________________________ IA 1,130 780,435 764,314 1,544,749 .00 IL 1,391 545,042 503,850 1,048,892 .00 KS 5 170 895 1,065 .00 MO 5 290 1,691 1,981 .00 NE 1,109 1,082,769 1,078,276 2,161,045 .00 WY 1,101 345,128 372,570 717,698 .00 TOTAL 4,741 2,753,834 2,721,596 5,475,430 .00 DTE Rail Services, Inc Maintenance Management Seminar

10. Data in a Maintenance Plan • Important to have the different data types relate to each other • Repair Data • To determine the who, where, frequency of repairs • Mileage Data • To determine the life of components • Metric of Cost per Mile • Use in predictive planning DTE Rail Services, Inc Maintenance Management Seminar

11. Example of Data Use DTE Rail Services, Inc Maintenance Management Seminar

12. Example of Data Use DTE Rail Services, Inc Maintenance Management Seminar

13. Example of Data Use DTE Rail Services, Inc Maintenance Management Seminar

14. Example of Data Use DTE Rail Services, Inc Maintenance Management Seminar

15. Data in a Maintenance Plan • Data is the way you know what is happening to your cars • Without it you cannot know results • You cannot make decisions • You cannot budget or plan • Data is the key to managing any maintenance plan DTE Rail Services, Inc Maintenance Management Seminar

16. Equipment Health • What is EHMS? • Equipment Health Management System • Developed by Railinc to support ATSI • Facilitates the timely communication of specific detector data and Car Repair History (CRH) to the industry • Converts detector data into meaningful information that allows users to make decisions on the maintenance of their cars DTE Rail Services, Inc Maintenance Management Seminar

17. Equipment Health • What is EHMS? • Announced in the AAR Circular Letter c-9907, dated 8/26/04 • Originally EHMS alerts were generated through the EW/MA system • Users pay for this system through the Technical Services User Fee, currently $.05 per car • Now on web at http://ehms.railinc.com or through the Railinc Single Sign On (SSO) DTE Rail Services, Inc Maintenance Management Seminar

18. Equipment Health • Detectors on line: • WILD (Wheel Impact Load Detector) • ABD (Acoustic Bearing Detector) • THD (Truck Hunting Detector) • TPD (Truck Performance Detector) • Others to come: • Bearing temperature trending • Wheel profile • Imbalanced/overloading of cars • Hot/Cold wheel detection, cracked wheel • Vision system, cracked axle • Other TDTI = Technology Driven Train Inspections DTE Rail Services, Inc Maintenance Management Seminar

19. EHMS – Current Emails DTE Rail Services, Inc Maintenance Management Seminar

20. EHMS – Current Emails DTE Rail Services, Inc Maintenance Management Seminar

21. EHMS – Current Emails DTE Rail Services, Inc Maintenance Management Seminar

22. EHMS • What can you do in EHMS? • Allows car owners, mark owners to designate the maintenance responsible party (MRP) to receive the daily InteRRIS emails • Report repair events along with ABT • Ability to query to determine the current alert status of equipment • Allows for immediate notification of alert openings or closing events via web services DTE Rail Services, Inc Maintenance Management Seminar

23. EHMS – Search for information • Within the EHMS web system there are 3 equipment queries • “Data Query” contains the most information for the user on a car, or group of cars • “Equipment Status Query” displays the railcars queried that have open “alerts” • “Latest ABT Query” allows the user to search for the current ABT dates in Umler/EMIS DTE Rail Services, Inc Maintenance Management Seminar

24. EHMS – Data Query DTE Rail Services, Inc Maintenance Management Seminar

25. EHMS – Data Query DTE Rail Services, Inc Maintenance Management Seminar

26. EHMS – Equipment Status Query DTE Rail Services, Inc Maintenance Management Seminar

27. EHMS – Air Brake Test (ABT) Query DTE Rail Services, Inc Maintenance Management Seminar

28. EHMS – Reporting Repairs • Repairs reported through EHMS will clear alerts for other components at same location on car • Reporting a wheel set replacement will automatically generate the repair for the mate wheel and axle and clear ABD alerts for bearings • Currently for THD/ABD only AAR Condemnable is supported • To close THD alert required to report an inspection rather than a repair DTE Rail Services, Inc Maintenance Management Seminar

29. EHMS – Reporting Repairs • Mandatory information for car repair: • Car initial and number • Who made repair • Job code • Why made code • Inspection code (in lieu of JC/WM) • SPLC • Repair date DTE Rail Services, Inc Maintenance Management Seminar

30. EHMS – Reporting Repairs • For Wheel Repairs: • Axle • Side • For Truck Repair/Inspection: • Location of the truck repaired • Optional: • Air Brake Test • ABTs are billable as Umler/EMIS transaction DTE Rail Services, Inc Maintenance Management Seminar

31. EHMS – Reporting Repairs DTE Rail Services, Inc Maintenance Management Seminar

32. EHMS DTE Rail Services, Inc Maintenance Management Seminar

33. EHMS • Rule 94 in AAR Office Manual for Equipment Health Management System Rules • Umler mark owner must register in EHMS if alerts are to be sent to another party • Alerts to Maintenance Responsible Party (MRP) • 4 Levels of Maintenance Advisories: • 1st Alert – Window of Opportunity • 2nd Alert – Opportunistic Repairs • 3rd Alert – AAR Condemning • 4th Alert – Exceeds final alert (140 kips or higher) DTE Rail Services, Inc Maintenance Management Seminar

34. EHMS • Rule 94 in AAR Office Manual for Equipment Health Management System Rules • Item 7: • Failure to report wheel replacement could result in cancellation of initial repair bill. • If same wheel set is replaced for high impact with 12 months of first wheel set and the initial repair was not reported to EHMS, the car owner is entitled to repayment of the first wheel change. • Car owner will file CBA – 1st BRC and 2nd BRC and proof that EHMS was not updated. • Recovery of labor and material plus additional labor charges such as jacking, etc. DTE Rail Services, Inc Maintenance Management Seminar

35. EHMS • EHMS can be a useful tool in your Maintenance Plan • You pay for it, might as well utilize it • Be sure all repair data is entered • Monitor your repairs and compare windows • If errors are found, take corrective action • EHMS is the source of Technology Driven Inspection data DTE Rail Services, Inc Maintenance Management Seminar