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PRESENTATION BY JEAN JANSEN DEAKIN UNIVERSITY 13 OCTOBER 2005. ANZUIAG - Hobart 2005 DOWNHILL RACING. How to Effectively Manage Relationships with Senior Management Jean Jansen Deakin University 13-14 October 2005. WHO IS SENIOR MANAGEMENT ?. WHO IS SENIOR MANAGEMENT ?. Vice Chancellor
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PRESENTATION BY JEAN JANSEN DEAKIN UNIVERSITY 13 OCTOBER 2005
ANZUIAG - Hobart 2005 DOWNHILL RACING How to Effectively Manage Relationships with Senior ManagementJean Jansen Deakin University13-14 October 2005
WHO IS SENIOR MANAGEMENT ? WHO IS SENIOR MANAGEMENT ? • Vice Chancellor • Deputy-Vice Chancellors • Deans of Faculties • Organisational Directors • Vice Chancellor • Deputy-Vice Chancellors • Deans of Faculties • Organisational Directors
Is Internal Audit A Friend Or The Enemy • How do I ensure that Senior Management has a good relationship with Internal Audit. Or is it • “I’m here from the tax office I’m here to help!”
What is Internal Audits Objective • What is Internal Audits role? • Why do you produce Internal Audit Reports? • Who reads them and what do they do with them? • When is an Audit Report completed? • How does Internal Audit treat a completed report?
TheAudit Should Be Plannedto Ensure Good Relationships with Management. • Start with the Annual Internal Audit Plan (AIAP) • Does Management understand the model used to develop the AIAP? • The process when conducting an audit.
Respect Reputation Trust Follow Up Integrity Honesty Lack of Profile Lack of transparency No empathy or understanding To busy to return phone calls Poor quality reports Tell them what they want to hear What Happens If I Have a Difficult Manager?
Does The Senior Executive Consider Your Audit Reports? • In what forum are audit reports considered. • Do you brief senior executive on your reports prior to their formal consideration at senior executive committee. • Do you use the “No Surprises rule”?
An Atmosphere with Management that Supports Internal Audit • Understand “the business”. • We all work for the same organisation. • Team work is really what works. • I am a specialist I can help!