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Workshop 3

F oundation of Nursing Studies in partnership with the Burdett Trust for Nursing Patients First: Supporting nurse led innovation in practice . Workshop 3. Overview of W orkshop 3. Today we will explore how the following processes can inform improvements in practice:

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Workshop 3

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  1. Foundation of Nursing Studies in partnership with the Burdett Trust for NursingPatients First: Supporting nurse led innovation in practice Workshop 3

  2. Overview of Workshop 3 Today we will explore how the following processes can inform improvements in practice: • Enabling the participation of staff and service users • Facilitation • Evaluation • Action planning for the next steps

  3. transforming individuals and contexts of care Improving patient-person centred care Learning in and from practice Systematic approaches Values and beliefs Practice Development Model

  4. World Cafe Participation Involvement Engagement

  5. Definitions • Participation- share or take part • Involvement-cause a person to participate or share • Engagement-the act or state of engaging or being engaged Oxford Dictionary

  6. Model of Participation • Doing the project together - service users are jointly responsible for the project • Doing most of the project - service users are involved in most parts of the project • Doing some of the project - service users carry out parts of the evaluation or data collection • Discussion about project - service users are involved in the design of the project and some of the key issues it covers • Consultation - service users are asked about pre-determined issues • One-way information – service users know the results of the project (Adapted from a Charities Evaluation Service Model)

  7. The London Bus Tour Guide • What is the role of the tour guide? • What are the duties and responsibilities of the tour guide? • What are the characteristics, skills, knowledge and behaviours that are needed?

  8. Situational Facilitation Hersey and Blanchard, 1996 Encouraging style Sharing Reinforcing Encouraging Praising Supporting style Turning or mulling over Leaving alone Letting go Being available Coaching style Involving Explaining Collaborating Negotiating Directing style Initiating Structuring Telling Guiding

  9. Forrester (2009) 6 overlapping groups of people from a social media perspective

  10. What’s going to help you participate?

  11. Evaluation • Whether it works • Why it works • For whom it works • Under what circumstances it works • What has been learnt to make it work McCormack ,Manley and Garbett (2004)

  12. Evaluation Outcome or Process

  13. transforming individuals and contexts of care Improving patient-person centred care Learning in and from practice Systematic approaches Values and beliefs Practice Development Model

  14. Next Steps…

  15. Thank you for participating Have a safe journey www.fons.org

  16. World Cafe Participation. What does this look like and feel like for you?

  17. World Cafe Involvement.What does this look like and feel like for you?

  18. World Cafe Engagement.What does this look like and feel like for you?

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