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Air Washington Quarterly Meeting November 29 th & 30 th 2012 Everett Community College WELCOME & Introductions

Air Washington Quarterly Meeting November 29 th & 30 th 2012 Everett Community College WELCOME & Introductions. Air Washington Quarterly Meeting Thursday, November 29 th, 2012 Everett Community College Morning: Navigator focus, Updates Follow-Up Discussion Afternoon: Data Review

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Air Washington Quarterly Meeting November 29 th & 30 th 2012 Everett Community College WELCOME & Introductions

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  1. Air Washington Quarterly Meeting November 29th& 30th 2012 Everett Community College WELCOME & Introductions

  2. Air Washington Quarterly Meeting Thursday, November 29th, 2012 Everett Community College Morning: Navigator focus, Updates Follow-Up Discussion Afternoon: Data Review Update on Technical Visits College Partner Updates

  3. Navigator Updates • Spokane Area Workforce Development Council (WDC), - WorkSource-Spokane • WorkSource-Clallam • Seattle/King County WDC – Trac Associates • Northwest Workforce Council • Olympic WDC / WorkSource • Workforce Central • North Central WDC, WorkSource-Omak • North Central WDC, Skillsource, Moses Lake • Snohomish County WDC

  4. Navigator Update: • Introduction- Mary Stanton • 50% WorkSource (Business Solutions & WIA) • 50% Spokane Community College: Air Washington • College Supported: Spokane Community College • Goals for the position: Industry outreach and recruitment and job placement that bridges the gap between industry and students. • Brings education, industry and placement full circle with a team that is goal oriented and strategic.

  5. Balance of effort: • Recruiting- Happens continuously, but has typically ramps up after new quarter starts or new programs roll out. • Student Support: Happens at beginning of each quarter (meet, refer to partners to discuss funding help, workshops, etc) and everyday. • Industry Liaison: Networking, Chamber Events, Job orders, Job Profiling, Industry Contact for WorkSource. • Student Tracking: Data entry for Navigator Services and our database. • Biggest Challenge: Balancing time between WorkSource BST commitments and Community College needs and data entry to reflect outcomes/work.

  6. Best Practices • Spokane Forms & Processes: • A.M.P. Interviews & WorkSource Rally Info with partner logos • Navigator Services Form • Business Services Matrix & Flyers for Businesses (OJT, WOTC, Veteran, NCRC, Job Profiling, Behavioral Interviewing, WEX) • Behavioral Interview Questions

  7. Navigator Update: WS-Clallam • Introduction: Annie McHale • College(s) Supported: Peninsula College • Goals for the(se) position(s) • Balance of effort: (e.g. % of time spent) • Recruiting? • Student Support (meet, refer, workshops, etc) • Industry Liaison • Student Tracking • Other? • Biggest Challenge • Success story or ‘Best Practice’ so far

  8. Navigator Update: Seattle/King Co. WDC – Trac Associates - Sherry Falk, Ginney To, Craig Bruckshen • Introduction • King County has 1.5 Navigators in place since July 1st, 2012. • College(s) Supported • North Seattle Community College • South Seattle Community College • Renton Technical College

  9. Goals for the(se) position(s) • North Seattle Community College – Providing Recruiting, Student Support, Industry Liaison, and Student Tracking Services • South Seattle Community College – Providing Recruiting, Student Support and Student Tracking Services • Renton Technical College – Providing Recruiting, Student Track Services, Industry Liaison/Employment Services

  10. Balance of effort: (e.g. % of time spent) • Recruiting 40% RTC, 5% NSCC and SSCC • Student Support (meet, refer, workshops) 45% NSCC and 85% SSCC • Industry Liaison/Employment Services 75% RTC, 40% NSCC • Student Tracking 10% RTC, 10% NSCC and 10% SSCC • Other • Biggest Challenge • Getting graduated students to respond and follow up beyond the first month. Coordinating services at three locations.

  11. Success story or ‘Best Practice’ so far • Since we have been providing navigation services 17 graduates from Renton Technical College have been employed.

  12. Northwest Workforce Council Supporting Skagit Valley College Presenter: Brian Humphrey

  13. Primary Goals • Advise and track adult learners • Outreach, recruitment and orientation including: • One-Stop Center access • Job retention and career advancement and support • Placement and program completion for students • Partnerships for program sustainability and dissemination of program design, goals and outcomes

  14. How will time be spent? • Recruitment • Workshops • Student tracking • Industry outreach • Veteran and transitioning personnel outreach • Non-tradition student outreach

  15. Biggest Challenge • Coordination of moving part to create a plan of action • Finalization of contract deliverables • Workforce team • SVC team

  16. Successes/Best Practices • SVC Air Washington Team: established meeting schedule • Creation of a calendar of workshops for Air Washington students • Creation of common forms for student intake – facilitates outreach and support services for students and accurate data collection

  17. Olympic WDC Presenter: Stephanie Thompson Welcome! Karen LeVeck - Olympic College Goals for this position – • Part-time position (20-24 hours per week) • Job development/industry liaison • Referrals to WorkSource and other job search resources • Assist with data tracking and retrieval • Provide additional student support

  18. Navigator Update: Balance of effort: (e.g. % of time spent) • Recruiting – 0% • Student Support - 25% • Industry Liaison – 60% • Student Tracking – 15% • Other? Biggest Challenge – Filling the position!

  19. Workforce Central • Les Sessoms, Air Washington Navigator • College(s) Supported; Clover Park Technical College • Position Goals: Provide-- • Student retention services • Career development resources & job search assistance • Direction & guidance through the myriad of “systems” • Balance of effort: • Recruiting ~10% • Student Support~60% meetings, referrals, workshops, etc. • Industry Liaison~10% • Student Tracking~15% • Other ~5%

  20. Workforce Central • Biggest Challenge: • Getting to know all graduating students in a short time • Finding WIA-eligible students to provide support services to • Success story or ‘Best Practice’ so far: • Buy-in for the MAP portfolio concept • Website https://sites.google.com/site/cptcnavigator/home • 5 day-a-week advising hours (Effective Dec 3rd)

  21. North Central WDC Worksource-Omak: Presenter: Riva Morgan • Introduction • Laurie Miller, WorkSource- Omak • College Supported • Wenatchee Valley College • Goals for the position • Outreach and Recruitment • Orientation and Assessment • Job Readiness Skill Development • Transition to employment

  22. WorkSource-Omak • Balance of effort: (e.g. % of time spent) • Recruiting – 25% Initial Program Recruitment and Assessment through WorkSource - Advertising through workshops and Weekly Orientations at WVC Omak Campus. Recruitment on hold this PY. • Student Support (meet, refer, workshops, etc) Ongoing meetings WVC Omak Campus, referrals to community resources e.g., food stamps, scholarship research & application assistance, some AW students on regular WIA Caseload so regular counseling sessions. As the class progresses and students begin working on job readiness skills this will be a minimum of the entire 25% of time allotted • Industry Liaison – Continuing to develop relationships with employers and educating them on the skilled work force that will be entering the job market. Local employers, e.g., SunOpta, Pine Creek Pack, Brewster Manufacturing, Carbon Cycle Crush. The focus at this time is the Student Support.

  23. Student Tracking – Weekly visits to the college and class observation allow student tracking in the early stages of training. • Other? Regular assistance and ongoing education & clarification to Dislocated Workers with Training Benefits and/or Commissioner Approved Training issues. This is an ongoing service request from the students that are drawing UI Benefits. • Biggest Challenge • Only a 25% position in addition to a regular WIA Caseload. • As students near completion, the level of assistance with job readiness will increase. The amount of time needed for outreach will increase, recruitment for On the Job Training will become a key marketing focus.

  24. Success story or ‘Best Practice’ so far • The use of Career Scope has provided great insight for students looking for a career in Aerospace. Students can see the correlation between their aptitudes and their interests.

  25. Navigator Update: North Central WDC SkillSource-Moses Lake • Introduction: Emily Anderson, SkillSource Moses Lake • College(s) Supported: Big Bend Community College • Goals for the position(s) • Recruitment of up to 18 new students for BBCC AMT program • Assist with student support including resources, financing and local agency referral • Provide post-graduate assistance as needed (resumes, referrals, etc.)

  26. SkillSource-Moses Lake • Balance of effort: (e.g. % of time spent) • Recruiting: ~ 40% • Student Support (meet, refer, workshops, etc) ~ 40% • Industry Liaison Less than 5% • Student Tracking ~ 5% • Biggest Challenge: Lack of local industry/employment opportunities; some struggles obtaining financial aid for returning students. • Success story or ‘Best Practice’ so far • GREAT interest in program now that the word is out. • Community very excited about Pre AMT classes. • Use of radio advertising (daily job report) really helped spread the word.

  27. Air Washington Program Navigation [Snohomish Co.] Kurt Simmons, Cameron Cassidy Outreach, retention and employment services

  28. Air Washington Program Navigation: Role • Outreach • Inform WorkSource centers and other community partners regarding Air Washington training opportunities available for clients. • Retention • Work closely with students, staff, faculty, and community partners in identifying, troubleshooting and resolving barriers immediately as they arise. • Employment • This includes the delivery of in-class career workshops on resume development, mock interviewing and Job Search techniques and strategies. The Job Developer also be works with the WorkSource Business Services Team, EASC and faculty in developing relationships and identifying employment opportunities for Air Washington students and graduates.

  29. Air Washington Program Navigation: Outreach Examples include: • Attending weekly WorkSource Staff meetings and working closely with all programs in the WorkSource centers including Veterans services. • Participating in community events like the Build Your Futures, having a table at the Evergreen State Fair • Introducing WDC Board members to the programs • Working closely with CBO’s and community partners, DSHS, Goodwill, etc… • Working closely with on campus funding streams and programs including Veterans services. • Quarterly Training Provider Forum • Tuition Assistance and Training Resources Workshop • Diversity Taskforce (Succeed) • Etc…

  30. Air Washington Program Navigation: Retention • Early identification of barriers • Working closely with students (going into classes and being available onsite and through other technological means) • Working closely with Faculty, staff, and partners (maintaining constant contact with faculty to monitor student progress, weekly meetings and constant monitoring with on campus and off campus community partners. • Immediate contact with student • Troubleshoot issues with student and develop appropriate course of action. • Documentation maintained in reporting form. • Immediate implementation of Support Service/Retention Plan • Contact appropriate service provider and initiate referral (ie, Housing Hope, DSHS, BFET, WorkSource, etc…) • Monitor progress with student and support service provider Examples: Open discussion of specific cases

  31. Air Washington Program Navigation: Employment • Job Development • In coordination with: • WorkSource Business Services Team (CRM) • Faculty • Community Partners • Career Development Workshops • Resume writing • Interviewing • Job Search Strategies, tools techniques and resources • Individual job placement and referral assistance • Job Development (partnerships and opportunity identification) • Business Services Team (CRM) • WorkSource • Community Partners (ie, WorkFirst, WIA) • Barrier identification / Continued Support Services • Maintain close contact with Program Navigators to troubleshoot and resolve barriers to employment and additional or continued support services as needed.

  32. Air Washington Program Navigation: Social Networking Model

  33. BREAK • LUNCH! • Data review • Update on Technical Assistance Visits • College / Partner Updates

  34. Technical Assistance Visits Carol Weigand, Rob Reneau, Dixie Simmons • Homeruns: • Navigator relationships • Institutional support • Pre-employment/enrollment programs • Quality of new faculty • General concerns: • Data collection processes • Equipment cost allocation • Possible team changeover

  35. Air Washington Quarterly Meeting November 29th, 2012 Everett Community College College Partner Updates

  36. College Partner Update: Presenter: Rod Taylor Spokane Community College (Fall Qtr) • Update of Programs • Pre-employment (AMP)– 19 enrolled, 12 current • Aviation Maintenance Technology– 100 enrolled • CNC/Machining– 42 enrolled • Electronics/Avionics– 32 enrolled • Composites ICP– 6 enrolled, 5 current • AS9100– 5 enrolled, 3 completed • Innovation / Success story • Completion of composites lab, AMP successes • Top 3 things you would change about SOW • PLA credit attainment • 40 credit average per student • # of short certs, long certs and degrees

  37. North Seattle Community College Year 1 of the Air Washington grant Presented by Anthony Valterra

  38. Introduction • Provide training in the field of Avionics/Electronics • Bring into training at least 113 students • Graduate at least 60 place 48 • NSCC has added • Additional core courses • New 6 month certificate • New 1 year certificate (currently going through approval) • Additional faculty

  39. Brief Update • This Fall we have added 53 students who have filled out grant survey forms for a total of 97. • An additional 139 students have not yet responded to our request to fill out grant information forms but by DOL rules are on the grant. • This will place NSCC as completing its grant goal of 113 students into training. • We must now focus on completion and placement

  40. SOW Issues • Confirmation that we can use hard numbers rather than percentages • Some discussion of how colleges are implementing the “I-BEST” model would be helpful • What students • What structure (additional classes? in class?) • What subjects (language? math?)

  41. College Partner Update: Presented by Stephanie Thompson • PLA/New assessments in place • Online electronics curriculum on track • Developing video of lectures • IBEST applications in progress for Winter • Enrollment challenges have put us off track • Adjusting outreach to HS, past students, info sessions, advertising, especially veteran population! • Pre-employment strengths/weaknesses identified • Innovation – Pre-enrollment orientations • Statement of Work (SOW) Issues? • Would change the targets OC set for themselves!

  42. College Partner Update: Presenter: Ellen Gordon • Introduction • Overall SSCC is on track • Brief update • Training numbers already met. We think we are on track for other deliverables. • Innovation / Success story – we have discovered ways to make our intake process better. • Statement of Work (SOW) Issues? • Unexpected interpretations of SOW

  43. Update • We now have five Air Washington AMT cohorts and six students outside the cohorts seeking navigator assistance. • Our waiting list was eliminated this Fall and we are starting targeted outreach. • Next class/cohort starts Spring 2013. It now has a waiting list but we continue to recruit Veteran and TAA-funded participants.

  44. Current Projects • Degree completion outreach plan • Vocabulary Projects – ELL tools for A&P • Create “dictionary” resource for ELL and others • CAN-8 complete online learning management system • WordWeb – a free application with specialized definitions added (phone/tablet app available) • Picture glossary?

  45. Composite Technician Training Path A: Machining, Tooling & Injection Molding (~250 h) 20:80 Lecture:Project Core Curricula (~250 h) Introduced within the first half of training. This is linked to graded projects throughout the program. 70:30 Lecture:Project Path B: Advanced Composites – Fabrication Assembly & Repair (~250 h) 20:80 Lecture:Project Both A&B: Portfolio & Industry-specific job Search Materials to be created: (Approximately 750 contact hours) Power Point: Lectures & Project guides Documents: Student Project sheets, grading rubrics Study guides for quizzes & tests Sample questions & answers Video demonstrations Syllabus, Lesson plans in standardized format

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