FFY2015 EAP Annual Training August 12 & 13, 2014 St. Cloud

FFY2015 EAP Annual Training August 12 & 13, 2014 St. Cloud Training Introduction, FFY14 and FFY15 Overview 1

Staff • Kathy Hochreiter • Mark Kaszynski • Jeff Mitchell • Michael Schmitz • Sandra Seemann • Amanuel Asghedom • Ken Benson • Jynell Boulka • Shamiere Bridgeford • Doug Burns • Andrew Grewell

State Staff Guests • Brian Swanson • Karen Moe • Jessica Rochester • Roger Leider • Mike McGlone • Bill Grant, Deputy Commissioner • Sukumar Puligilla • Laura Silver • Jodi Bellefeuille • Alex Larson

New Coordinator/Other Staff • Introductions • Since last year’s training • Please stand up, tell us your name and what organization you are from • Other Coordinators please offer your time and knowledge

Overview of Training • Intentions • Program and policy changes • Areas of concern • Not EAP 101 • Crisis refinements • A16 improvements • Improved controls at many levels • Train-the-trainer

Agenda Day 1 • Introduction & Overview • Assurance 16 • Propane Protection • MN Propane Assn: Roger Leider • Program Eligibility • Fiscal Management • Incidents & Appeals • Data Practices • Local Plan Training • Grant Contracts • Debrief

Agenda Day 2 • Crisis • Dep. Comm. Bill Grant • Primary Heat • Application Processing • The EAP Application • HeatShare: Mike McGlone • MinnCAP: Karen Moe • OEO: Jessica Rochester • ERR • EAP-WAP • WAP: Jodi Bellefeuille • Energy Vendors • PUC - Brian Swanson • Performance Measurements • Monitoring • Debrief

FFY14 Outcomes

FFY14 • Mid-year program changes • Increased income guidelines to 60% SMI • Increase Crisis for delivered fuel to $1000 • Amount of fuel in tank for Crisis

FFY14 Outcomes

Thank You! • Yet another challenging year • Baby it’s cold outside! • Propane shortage • $20 million from the State of Minnesota • Thank you

FFY15

FFY15 Funding & Approach • FFY15 Outlook • Can’t predict the funding, timing of the funding, the weather, the economy, demand or fuel prices • What we can predict • Fight over funding • We probably will get less than FFY14 • We probably will not get funds 10/1 • We probably will not know the total FFY15 until we are well into FFY15

FFY15 Funding & Approach • The Old Farmer’s Almanac Outlook for 2013-2014 • Winter • Cold and snowy • Summer • Hot and dry • Half right

FFY15 Funding & Approach • FFY15 Outlook • Limited options are available to address less money: • Serve less people • Serve people less • Combination of both. • Less funding increases the pressure to ensure accurate benefits are going to eligible households

FFY15 Funding & Approach • FFY15 Outlook • Best Guess • Somewhere between $104 million and $124 million? • FFY14 was $114.5 million • Starts and stops • There will be unknowns • Adverse effects of inflation as benefits remain constant • Less carryover

FFY15

FFY15 Funding & Approach • FFY15 Approach

FFY15 Policy Development • Participatory process • Numerousinterested parties are involved • Fair vs simple

FFY15 Policy Development • Legislature • Senior Commerce Management • EAP PAC • Other related programs (e.g. WAP) • EACA • JADs • Energy Vendors • Advocates

FFY15 Subject Matter Experts • Eight JAD sessions were held May-June on policy, procedures, eHEAT & Application improvements. The SME were: • Rachel Bagley • Mandy Braaten • Catherine Fair • Richard Fuchs • Mary Heilman • Joan Markon • Randy Mattfield • Karen Moe • Tammy Stauffer • Judy Steinke • Scott Zemke

FFY15 Policy Development The outcomes of policy development show up in various places: • State Plan • EAP Manual • Local Plans • Applications • Program Auditing • Website/Communications

FFY15 EAP Policy Manual • FFY15 EAP Policy Manual is on the web • Changes are detailed in “Manual Changes” table • Clarifications/corrections to policies/procedures in the Manual are issued in The Energizer throughout the program year • Changes issued via EZ hold the weight of policy • A printed Manual may not be completely accurate

FFY2015 EAP Annual Training August 12 & 13, 2014 St. Cloud