Work languages What are you speaking?

1. Work languagesWhat are you speaking? AWWA Administrative Network Thursday, May 12, 2016

2. What are Working Languages? A working language is a language that is given a unique legal status in a supranational company, society, state or other body or organization as its primary means of communication.

3. What are Working Languages? • What motivates us • Type of relationships you want or have • A representation of yourself

4. Languages Quality Time Affirmation Gifts Service Physical Touch

5. Quality Time at Work Standard Grade Class Caliber Condition Character Nature Form Rank Value Level Feature Trait Attribute Characteristic Point Aspect Effort Labor Composition Design Create Share Control Discuss Excitement Evaluate Decide Take Risks Communicate Deliver Question Observe Speed Effectiveness History Tempo Schedule Timeline Measure Period Season

7. Quality Time Face-to-face communication

9. Words of Affirmation • Encouragement • Compliments/Praise • Send a quick email • Showing value and Motivates • Focus on the positive • Face-to-Face appreciation

10. Sometimes when things are falling apart, they may actually be falling into place. What you think, you become. What you fee, you attract. What you imagine, you create.

12. No bribes Receiving Gifts Examples • Cup of coffee • Picking up photocopying • A nice chat • Meaningful gestures • Gift cards Breaking company policy

14. Service • Service is WORK! • Involves thought, planning, and effort

16. Physical Touch CAUTION!!

17. Physical Touch • Hardest language to satisfy in the workplace • Remember culture at work or personally • Gestures – unwilling to do business • Firm hand shakes

19. QUESTIONS