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Benchmark Project 2: Field-based Network Service At Thomas Kelly High School

Benchmark Project 2: Field-based Network Service At Thomas Kelly High School. Dennis Vail TIE 557 National Louis University March 15, 2007. Thomas Kelly High School. 4136 South California Avenue, Chicago, IL 60632 . Thomas Kelly High School Administration.

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Benchmark Project 2: Field-based Network Service At Thomas Kelly High School

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  1. Benchmark Project 2: Field-based Network Service At Thomas Kelly High School Dennis Vail TIE 557 National Louis University March 15, 2007

  2. Thomas Kelly High School 4136 South California Avenue, Chicago, IL 60632 

  3. Thomas Kelly High School Administration Principal: Mr. Algird C. Pretkelis • Graduate of Kelly HS 1965 • Taught at Kelly HS in 1970s • Coached at Curie HS late 70s to 1990 • Assistant Principal Kelly HS 1990-2001 • Principal Kelly HS 2002- Present Technology Coordinator: Joellen F Zielazinski Previously Mathematics Teacher at Kelly In charge of the budget.

  4. IDF North IDF South MDF Room IDF108

  5. 15 WAPs 15 Wireless Access Pointson all three floors of both buildings MDF Room 2 Racks 4- Cisco 3560 1- Cisco 6500 IDF North 1 Rack 4- Cisco 3560 4- Cisco 3508 IDF South 1 Rack 4- Cisco 3560 1- Cisco 3508 1-Cisco 4006 IDF 108 2 Racks 5- Cisco 3560 2- Cisco 3508

  6. Computer Labs MDF Room Labs Room 259- (56 XP) Room 261- AutoCad (43 XP) Room 351- TV Studio (10 Apple) Library- (16 XP) IDF South Labs Room 201 (56 XP) Room 205 (30 XP) Room 221 (30 XP) Room 225 (30 XP) Room 117 (30 XP) Rm. 121 AutoCad (34) IDF North No large labs IDF 108 Administration Room 104 (30 XP) 3 Small Labs (8-10 XP) Spanish Lab Chinese Lab Reading Lab

  7. 3 Video Servers 1 Web Server 1 Application Server 1 TV Studio Server 1 AutoCad Server 1 Attendance Server 1 Remediation Server 1 Primary Domain Server 1 Backup Domain Server MDF Room Main Rack

  8. IDF North Rack

  9. IDF South Rack

  10. The Man behind the LAN Francisco Reyes • Kelly Alumnus, Class of 2001 • Worked under Victor Herrera on Student Tech Team since 1999 • Finished Bachelors at Robert Morris in December, 2003 • Worked part time as Kelly HS Computer Tech in 2002 • Full time Computer Tech in 2004 • De facto Network Administrator and TechCrew Coach in 2006 • Victor Herrera to E Learning KellyHS LAN uses: HiClass SW, Browse Control, and Deep Freeze software to manage the instructional stations Rapid Eye software to manage the video surveillance camera 26 Character 128-bit Web Key on the wireless network

  11. The TechCrew

  12. TechCrew is part of the New York based MOUSE Squad • The core elements of Mouse Squad include: • Student and teacher computer troubleshooting, • Help desk operations and database training, • Compreensive standards-based online curriculum, • Information and communication technology (ICT) career pathway development programs for participants.

  13. Mouse Squad operates in elementary, middle and high schools across five states.

  14. There are 24 Chicago TechCrews (Mouse Squads) Brooks College Prep. Academy Chicago HS for Agricultural Sciences Chicago Vocational Career Academy Clark Academic Prep High School Crane High School Dunbar Voc. Career Academy Excel Academy Hope College Prep. HS Jones College Prep. Juarez Community Academy Kelly High School Kelvyn Park High School Kenwood Academy HS King Jr. College Prep Lane Tech High School Manley Career Academy Mather High School North-Grand High School Prosser Career Academy School of Technology Simeon Career Academy HS Taft High School Von Steuben Metro Science Center Washington High School Victor Herrera, Frank Reyes, former mentor at Kelly, oversees the TechCrew program at CPS through the Department of E Learning and Bob Bednar Victor Herrera on the development of the technology program at Kelly HS: Working with those kids to improve Kelly’s Help Desk and LAN Infrastructure was something I looked forward everyday. There wasn’t a day I didn’t wake up not wanting to go to work. It took me 10 years to bring Kelly from the ‘Stone Age’ ( terminals ) to the current standards; of course Frank was a big part of it, as well as the TechCrew kids. V

  15. Kelly TechCrew • Kelly HS had a Technology Crew long before Mouse Squad • Mouse Squad TechCrew started 2005-2006 school year with a crew of ten. • Grew from 10 members to 15 members during 2005-2006 • Currently there are 45 members • To join a student takes apart a Dell workstation and puts it back together without help. • Students get community service hours for participating • Students work during the summer on TechCrew through the Kidstart program • During college alumni work partti me on the TechCrew

  16. The KellyHS Help Desk • Uses open source • Network Admin receives ticket Liberum Help Desk • Free to download • Web based • Teacher/Staff type in problem on problem • Network Admin assigns ticket to TechCrew member • Techcrew members resolves problem and closes out ticket. • Built-in reports for the Admin to keep track of problems, users and support reps

  17. Kelly Tech Crew Weekly Schedule Monday Mouse SquadTuesday Technical Practice (Basement) Wednesday Mandatory Meeting Thursday Technical Practice (Basement) Friday Mouse Squad

  18. Joellen Zielazinski – Tech Department Chair/Budget Director The TechCrew has been a wonderful program for Kelly High School. With only 10 members during its initial year, 422 problems were diagnosed from October through May with a total of $46,280 in estimated cost savings to the school. This year, in only three months, 2900 problems have been diagnosed for a cost savings of $46,281 (already exceeding the savings from the entire previous school year).

  19. TechCrew Computer Repair Business

  20. Culture of the Kelly TechCrew TechCrew is a tremendous asset to the school Victor Herrera and Frank Reyes reinforce family values among the group and strength of character in the individual. TechCrew members learn to be tremendous assets to themselves. For example on the day progress report came out Frank met individually with each of the TechCrew members to discuss how they were doing academically.

  21. Testimonies Regarding the Kelly TechCrew Victor Herrera: Working with those kids to improve Kelly’s Help Desk and LAN Infrastructure was something I looked forward everyday. There wasn’t a day I didn’t wake up not wanting to go to work. It took me 10 years to bring Kelly from the ‘Stone Age’ ( terminals ) to the current standards; of course Frank was a big part of it, as well as the TechCrew kids. Bob Bednar of E Learning: (The success of)Kelly’s TechCrew IS a direct result of Victor Herrera’s and Francisco Reyes’ family-way of counseling their charges.  They actually seek out at-risk students to some extent with the intent of encouraging them to respect themselves and others as they accept the myriad responsibilities of this ‘best-practice’ TechCrew.  I know this because I manage all the CPS TechCrews, and we recently hired Victor away from Kelly because of his exemplary performance there as tech coordinator and TechCrew coach.

  22. Pedro Mota – Class of 2007: When I was a sophomore and junior, I used to have bad grades and I used to cut a lot; I got six Fs, one B, and more than 100 cuts. I really wanted to be in the club. Frankie and Victor helped me in that they always were pushing me to go to classes. Sometimes they found me cutting and they always took me to class. I am glad that Frankie and Victor helped me because now I can be in the Tech Crew and also I am passing all my classes. It was hard for me to go to the class everyday and I was always thinking that the classes were boring and useless. Now I understand that the classes are important and they will help me in the future. Frankie and Victor always helped if I had problems with my classes. Now I can easily do my work and I easily understand my work. Many times I have trouble with my homework and I have to ask Frankie or Victor and they always help me.

  23. A Self Replicating Culture He showed his interested in analyzing any problem whether it was easy or not. Gabino helped everyone in the club without expecting anything from them.He showed that if anyone really wants to learn there is no excuse not to do it. Gabino was involved in various extracurricular activities such as swimming, volleyball, martial arts, Latinos Unidos and also took some time to find a part time job; all the while maintaining a grade point average above 3.0. The Monday after his graduation weekend, Gabino started his first semester as a college student at Illinois Technical Institute. Today Gabino volunteers at Kelly High School helping the Technology Department and showing other TechCrew members the importance of a good education. Frank Torres:Gabino Noriega joined TechCrew last year, which was his senior year. Gabino showed that there should be no reason why a person should give up on something. When he started Gabino would spend hours trying to determine how to solve a problem without going to another level of support.

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