Tracking Safety Success: Components and Indicators

1. What Safety Success Does Not Look Like…

2. “What is not measured, cannot be managed” How To Track Safety Success www.concretepipe.org

3. 3 What is Safety Success? Is it… …having good tools, PPE, and equipment? …having excellent processes? …having good communication? …having good organization and housekeeping? …providing good quality training? …being OSHA and EPA compliant? …not having injuries? It is all of these and many more…. www.concretepipe.org

4. There is no “Concrete” Answer To Have Success this formula seems to have the components necessary; Leadership + Systems + Culture + Environment www.concrete-pipe.org

5. Components Necessary for Safety Success? • A common Vision • Safety System • Assertive Leadership • Active communication • Proactive mindset • Compliance with Regulatory (EPA/OSHA) • Accountability • Engagement and Involvement (all levels) • Behavior / Hazard Identification • Training and Education • Resources www.concrete-pipe.org

6. Vision www.concrete-pipe.org

7. Safety System www.concrete-pipe.org

8. Leadership www.concrete-pipe.org

9. Proactivity Anticipate and Fix Issues Recognize potential problem and provide solutions Must be Proactive A problem exists. Problem identified. Actions taken Level of Proactivity Outsiders ID problem Damage Happens. Must Repair Damage Happens. Nothing Changes www.concrete-pipe.org

10. 2 Way Communication www.concrete-pipe.org

11. Proactivity Acting in advance to deal with an expected difficulty; www.concretepipe.org

12. Compliance and Regulatory www.concrete-pipe.org

13. Accountability www.concrete-pipe.org

14. Engagement / Involvement www.concrete-pipe.org

15. Behaviors / Hazard Observation www.concrete-pipe.org

16. The previous items were reviewed to provide definition to items which can be tracked. TRACKING SAFETY Success www.concrete-pipe.org

17. Leading and Lagging Indicators The Trick is…you have to figure out the right stuff to measure… www.concrete-pipe.org

18. Trailing and Leading Indicator Examples Trailing Indicator Examples Leading Indicator Examples Employee turnover rate Number of third-party certifications achieved % of employee training completed vs. expected Inspection Completion Rate Safety Control Implementation Behavior Observations Accident investigation results Behavior or hazard assessments Employee perception surveys Hazard Reporting • Injury frequency and severity • Near misses (frequency, trend) • Fatality or other accidents • Lost workday rate • Chemical releases • OSHA citations (number of citations and type) • Workers' compensation claims (trends and amounts) • Experience modification rate (both the rate and any changes) www.concrete-pipe.org

19. Functions of Leading and Trailing Indicators Trailing Indicators Leading Indicators Proactive Predictive Trend Analysis Assessment Tracking • Reactive • Review • Goal Setting • Learning • Results www.concrete-pipe.org

20. Which Indicators are best ? Trailing Indicators Leading Indicators They are both Valuable, and both are necessary... www.concrete-pipe.org

21. Implementation Strategy for Indicators 1 Trailers are results – unchangeable / history Start with an intense review of trailing indicators Large company or stand alone plant Become Benchmarks for improvement www.concrete-pipe.org

22. Implementation Strategy for Indicators 2 • Dig deep • Where did the fines come from? • Seem to be rising…why • What controls are available • Dig deep • Where and how did ee’s get hurt??? • What was the severity • What were the circumstances of each? www.concrete-pipe.org

23. Implementation Strategy for Indicators 3 • Based upon former Review…. • Analyze where the BU is on each of these… • Ask – How can each be improved? • Ask - What measures can I put in place? • Ask - Will they allow to evaluation? Pieces are in place to begin development of leading metrics www.concrete-pipe.org Components Necessary for Safety Success • A common Vision • Safety System • Assertive Leadership • Active communication • Proactive mindset • Compliance with Regulatory (EPA/OSHA) • Accountability • Engagement and Involvement (all levels) • Behavior / Hazard Identification • Training and Education • Resources • Integrated Safety Function

24. Tools ToolsTools Once a critical analysis has been completed… • Tools must be developed prior to setting leading indicators. • Employees must be educated to those tools • Some form of verification must be developed to track usage www.concrete-pipe.org

25. Implementation Strategy…Example Options www.concrete-pipe.org

26. Pitfalls to Implementation • Individualizing control - everyone must be involved and understand them • Too Much Focus on the numbers instead of the activity • Not setting expectations for performance. (Work Thru Leadership) • Establish goals to achieve that performance. • Failure to adapt by not reacting to feedback • Under emphasis. Leading Indicators should be a focus • Failure to assess ongoing needs./Adapt • Develop new goals depending on those emerging needs www.concrete-pipe.org

27. Example Leading Indicators www.concrete-pipe.org

28. LEADING INDICATORS

29. Questions, Comments, etc.