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East Coast community Healthcare. Susie Capon Deputy Director of Operations. Primary Care Network Gorleston. Millwood and The Beaches Community Services based at Shrublands PCN team - Nurses, Therapists and Support Workers including pharmacy technician Physio, Podiatry, Continence, SaLT.
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East Coast community Healthcare Susie Capon Deputy Director of Operations
Primary Care NetworkGorleston • Millwood and The Beaches • Community Services based at Shrublands • PCN team - Nurses, Therapists and Support Workers including pharmacy technician • Physio, Podiatry, Continence, SaLT
People • Locality Lead for Gorleston – Nicky Macnamee • Lead Coordinator – Martin Hamilton • Therapy Lead – Heather Boyd • Nurse Lead – Karen Childs • Matrons Liz Spires and Marie Wilgress • Nursing Sisters – Rebecca Hacon and Kerry Rey
New Community Services • Diabetes – Lisa Bryan and Donna Tolman • Dietetics • Early Supported Discharge for Stroke • Specialist Palliative Care – St Elizabeth Hospice • Heart Failure • Cardiac Rehabilitation • Home Oxygen • Pulmonary Rehabilitation
Ambitions • Partnership with General Practice to reduce duplication and promote efficient services • Stop the “normalisation” of Diabetes • Improve Palliative and End of Life Care – One chance to get it right • Work with all partners to improve Health and Wellbeing of the population
How do we know how we are doing? • Patient feedback • Regular meetings with partners • Co-production and Co-design • Focus Groups – Testing the theory with those who will use the services • Health Overview and Scrutiny Committee • Outcome measures