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Thank You For Your Time & Willingness To Serve on OUR EM Committee!

Thank You For Your Time & Willingness To Serve on OUR EM Committee! (Our 4 th & last meeting for Spring Semester ‘2004). M. Saffari, 4/21/04. Enrollment Management Committee Wednesday, April 21 st , 2004. AGENDA 1. Approval of March 24 th Notes 2. An EMC Overview

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Thank You For Your Time & Willingness To Serve on OUR EM Committee!

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  1. Thank You For Your Time &Willingness To Serve on OUR EM Committee! (Our 4th & last meeting for Spring Semester ‘2004) M. Saffari, 4/21/04

  2. Enrollment Management Committee Wednesday, April 21st, 2004 • AGENDA • 1. Approval of March 24th Notes • 2. An EMC Overview • 3. Out of State Fee Waiver • Fall-to-Spring Retention Rates • Fall 2004-05 EMC Meeting Dates and Times • Enrollment Management Plan • Discussion Issues • 7. Student Perception Surveys—Update • 8. Student Early Alert System • 9. Policy Issues M. Saffari, 4/20/04

  3. An EMC Overview Retention: Top Areas of Focus • A. Course Availability (fall ’03 vs. ’04 as of 4/18/04 = +1016) • B. English 191 (fall ’03 vs. ’04 as of 4/18/04 = +296) • C. Full-Year Schedules for NEF • D. Student Early Alert System • E. Clear Set of NEF Expectations • F. Student Responsibility • G. Tutoring = In progress M. Saffari, 4/20/04

  4. An EMC Overview Recruitment: Top Areas of Focus • A. Increase Scholarship Opportunities • B. Faculty Connection to Student Recruitment • C. Programs that Make SCSU More Competitive = In progress M. Saffari, 4/20/04

  5. An EMC Overview Marketing: Top Areas of Focus • A. Research • B. Internal Marketing • C. Segmentation = In progress M. Saffari, 4/20/04

  6. Enrollment Management Committee Wednesday, April 21st, 2004 Discussion Issues 7. Student Perception Surveys—Update 8. Student Early Alert System 9. Policy Issues M. Saffari, 4/20/04

  7. Student Perception Surveys a. First Year Resident Hall Student Opinion Survey (in-house) Implementation Date: Fall ’04 (was implemented Spring ’04) b. Academic Advising Survey (in-house) Implementation Date: Spring ’05 (preferably Jan. ’05) c. Graduating Senior Survey (in-house) Implementation Date: December ‘04 d. Student Satisfaction Survey (ACT vs. Noel-Levitz)(National) Implementation Date: Fall 2004 (October or November) M. Saffari, 4/20/04

  8. Recommended Academic Advising Survey Changes by Rod Dobey 12. My advisor is not patient. 15. My advisor does not talks with me about my long term goals. 16. My advisor does not lets me know where I stand in my program. 22. My advisor is not willing to spend extra time with me. 28. My advisor does not knows when courses are offered. 29. My advisor is not compassionate when I talk about my problems. * To be eliminated M. Saffari, 4/20/04

  9. Student Early Alert System Subcommittee Members: Pat Krueger, Suellen Rundquist, Sandra Johnson, Shahzad Ahmad, Steve Klepetar, Kathy Kelly Recommendations: 1. Should identify students with academic difficulty A. Student notification B. Intervention Strategies 2. Faculty buy-in A. Documentation of classroom issues(attendance, performance on tests/projects, etc.)—helpful in grade disputes 3. Make process Manageable and simple A. Electronic communication/similar to submit grades B. Class list should be available during week 5 C. Faculty select only students with difficulty M. Saffari, 4/20/04

  10. Student Early Alert System Continued Recommendations: 4. Areas of Focus A. Academic performance below C B. Attendance Issues C. Faculty will have a week to respond and return report, enabling notices to be sent prior to drop dates. D. Notices will be sent to all identified students E. Informs them of the concern(s)—They may receive more than one warning if there is cause. M. Saffari, 4/20/04

  11. Student Early Alert System Continued Recommendations: F. Letter or email will advise them to: i. Talk with their professor ii. Take advantage of the academic or advising services listed 5. Pilot Approach A. Include all core courses first, then at a later date include all B. Eventually a more comprehensive individual referral system for targeted groups of potentially at-risk students. M. Saffari, 4/20/04

  12. Policies/Procedures Impeding Student Success a. Mid-semester electronic transcript notification to students carrying “I” grades b. Monitoring and follow up with students whose suspension appeal was granted c. Special student ownership (all students) M. Saffari, 4/20/04

  13. Fall-to-Spring Five-Year Retention Rate Comparisons for New Entering Students (1999-2003) 99-0000-0101-0202-0303-04% Inc/DecF to S F to S F to S F to S F to S03 vs. 04 NEF 87% 89% 88% 89% 89% 0% Honors 98 94 96 96 97 +1 DGS 89.3 91.8 88.9 88.2 88 -.2 ________________________________________________________ Total 87 89 88 89 89 (2306) 0 NET 86 86 87 88 88 (1123) 0 M. Saffari, 4/6/04

  14. Fall-to-Spring Five-Year Retention Rate Comparisons for New Entering Students (1999-2003) By Ethnicity & Race 99-0000-0101-0202-0303-04% Inc/DecF to S F to S F to S F to S F to S03 vs. 04 Am Ind 64% 79% 77% 74% 72% (18) -2% Asian 83 91 91 90 83 (42) -7 Af Am 91 77 71 88 88 (32) 0 Latino/a 100 95 85 79 82 (11) +3 Inter __ __ __ __ 93 (61) __ NH/PI __ __ __ 100 100 (1) 0 White 88 89 90 89 89 (1985) 0 Unknown 85 87 84 89 87 (156) -2 M. Saffari, 4/6/04

  15. Early Warning System (EWS) Student Early Alert System (SEAS)? Implementation Date: Fall 2004 Subcommittee #1 Guihua Li, Theresia Fisher, Steve Klepetar, Rod Dobey, Suellen Rundquist (recorder) 1. Look at what they have in the Athletic Dept. 2. Look at what they have in Multicultural Student Services. 3. Implement midterm grades for first year students. 4. So if a student is in trouble, what do we do? Where are they referred? Tutoring services? What offices? 5. Official statement from University “It is our expectation that all students attend class.” 6. Midterm warning. At midterm only students who are NOT performing at “C” level get a report. M. Saffari, 3/15/04

  16. Early Warning System (EWS) Student Early Alert System (SEAS)? Implementation Date: Fall 2004 • Subcommittee #2 • Diane Schellinger, Richard Sundheim, Lisa Foss, David Boyer, • Frank Loncorich and Pat Krueger (recorder) • 1. What are we looking for to set off the warning? How to ID? • 2. What will we do about it? What kind of intervention? • DGS Model • 1. Looking for students in academic trouble • a. Send “D” slips (mid-term – earlier, 5th week) with offer • of assistance. List support services • b. Individual faculty intervention M. Saffari, 3/15/04

  17. Early Warning System (EWS) Student Early Alert System (SEAS)? Implementation Date: Fall 2004 • Subcommittee #2 Continued • c. Academic Problems usually are symptoms of other kinds of possible issues • Financial problems • a. Through financial aid—maybe expanded • 3. Top students who leave—why? Need to find out M. Saffari, 3/15/04

  18. Early Warning System (EWS) Student Early Alert System (SEAS)? Implementation Date: Fall 2004 • Subcommittee #3 • Kathryn Kelly, John Burgeson, Debbie Tamte-Horan, David Robinson, Sandra Johnson - recorder • 1. Notify – student – advisor – offer support • 2. Could it be electronic? • 3. Web-based grades submitted by faculty • a. “N” for missing classes • b. “F” for failing • 4. E-mail notification with suggestions for improvement and support M. Saffari, 3/15/04

  19. Early Warning System (EWS) Student Early Alert System (SEAS)? Implementation Date: Fall 2004 • Subcommittee #3 Continued • a. Does e-mail have to be our official communication? • i. To student • ii. To student’s advisor • 5. Difference for students at different levels • a. Mainly first year by not possible by students? • b. 100 level classes? • c. Colleges should identify courses where warnings should be sent • 6. Incentive for faculty? • a. They are concerned, caring people so they want to help students succeed. M. Saffari, 3/15/04

  20. US Census Bureau’s Population Projection for the Year 2050 1. The Latino/a Population Rises from 36 to 103 mil (186% inc.) 2. The Black Population Rises from 36 to 61 mil (69% inc.) 3. The Asian Population: Rises from 10.7 to 33.4 mil. (212% inc.) 4. The Non-Latino/a, White Population Rises from 196 to 210 mil (7% inc.) Source: MSNBC, US News 3/17/2004 M. Saffari, 3/17/04

  21. Enrollment Management Committee Subcommittees & Chairs 1. Retention - Steve Klepetar, David Boyer, Theresia Fisher, Shahzad Ahmad, Kathryn Kelly, Guihua Li, Debbie Tamte-Horan, Frank Loncorich, Rod Dobey, Sandra Johnson, Suellen Rundquist Chair: Steve Klepetar 2. Recruitment - Pat Krueger, Annette Day, Richard Sundheim Chair: Pat Krueger 3. Marketing- Lisa Foss, John Burgeson, Diane Schellinger Chair: Lisa Foss M. Saffari, 2/18/04

  22. Retention: Top 3 areas of focus • Academic Planning • Course availability – careful planning to ensure adequate number of seats to accommodate new entering students as well as currently enrolled students. Balance general education and major/minor courses. As much as possible, plan this up front rather than adding courses late in the registration process. • Full year schedules for new entering students, especially NEF • Make certain that students have access to English 191 early in their academic careers to improve their changes for success in the many courses that require some kind of writing. M. Saffari, 2/18/04

  23. Retention – Top 3 areas of focus • Student Support • Create an “early warning system” for students experiencing academic difficulty • Organize and improve tutoring services, and provide students who are having academic difficulty with specific referrals to these services. • Connect students with advisors early, and make advising part of the • entire academic career M. Saffari, 2/18/04

  24. Retention – Top 3 areas of focus • 3. Student Responsibility • Present students with a clear set of expectations about college level academic work, including the need to attend class regularly, the number of hours they should study per class hour, etc. • Make a clear connection for students between academic success and attainment of career goals. • Let students know that while the Advising Center and/or their faculty advisor will gladly help them, they are ultimately responsible for knowing the requirements for general education, major/minor. Teach them to use the bulletin and online sources to access this information; train them to visit major/minor departments early and often to keep abreast of requirements. M. Saffari, 2/18/04

  25. Other Retention Initiatives - Summer program for DGS - Early warning system - First year experience courses for all or many - Make courses available - Course schedule/registration for entire year - Contracts for graduation - Advising is a career long process – track advisee contacts - Follow up on suspended students - Support for at-risk students - Implement DARS (Degree Audit System) - Faculty interaction with students - Streamline General Ed - Residential Community Building - More scholarship money - Value teaching & advising in Article 25 M. Saffari, 2/18/04

  26. Other Retention Initiatives - Campus plan for questions (who answers questions) - Talk to each other (office to office) - Exit interview of those who leave - Improve tutoring - Improve mentoring - Alums involved in (classes, workshops, etc) to model success - Cultivate student groups - Composition classes early in career - Publicize internal services & assign students to use them - Be up front/candid about what one can expect of SCSU & visa versa - Front line folks who provide (not control) info & make folds (students) feel good - All program requirement on web - Academic expectations made clear, accountable M. Saffari, 2/18/04

  27. Other Retention Initiatives • - Schedule classes to meet student & program needs (Saturday nights, web, and extension) • - Some students are not cut out for college • - Raise admissions standards • - Set realistic goals for SCSU retention (not arbitrary) • Where do we lose students ((COE, COB, COSS, COFA, General Ed, DGS, • Graduate, other) • - Engage undergrad & graduate students in research, conference, grants • - Electronic newsletter to Parents • - Engage parents to attend campus – time/year • - Articulation agreements with Community College • - Follow up communications by advisors to advisees (mid term) • - Link between academic success & career success • - Student needs to take greater responsibility to manage their own academic affairs • - Repeal PSEOA • - Enforcement/application of entrance requirements M. Saffari, 2/18/04

  28. Recruitment – Top 3 areas of focus • 1. Increase scholarship opportunities to make SCSU reasonably competitive in attracting targeted students • - Students of Color • - Academically talented • - Honors • 2. Identify & recommend consideration of programs that will make SCSU more competitive • - Academic programs • - Study programs (Honors, Study abroad, cohort groups, etc.) • 3. Work to make faculty/staff moreconnected to recruitment process • - Build ownership • - Educate regarding role in yield generation M. Saffari, 2/18/04

  29. Other Recruitment Initiatives Identify challenges & opportunities that are associated with distance learning - How can SCSU use distance learning to recruit? How can SCSU begin to use distance learning & gain some market share Expand relationships with community colleges - Make SCSU more transfer friendly Identify new target groups Intensify on-line recruitment M. Saffari, 2/18/04

  30. SCSU Faculty Assessment Questionnaire Office of Multicultural Student Services Faculty’sName: ____________________ Date: ___________________ Department’s Name: ____________________ Student’s Name: ___________________ Office: ____________________ Course Name: ___________________ The Office of Multicultural Student Services is very much concerned about the educational success of the above named student. In an attempt to develop and carry out an educational support program for this student we need your assistance. Thank you in advance for your time and energy in regard to the above student. We need to hear from you before mid-semester in order to provide support that will help the student improve academically. Please respond to this questionnaire as soon as possible and prior to mid-semester. PLEASE RETURN TO: Fred WalkerMulticultural Academic Support CenterB121 Education BuildingSCSU TO ENSURE CONFIDENTIALITY, PLEASE STAPLE YOUR REPLY 1. Is this student presently enrolled in your class? 2. Does he/she attend regularly? 3. Has he/she participated in class discussions? 4. Has he/she completed all assignments given to date? 5. Based on your best assessment, what grade has this student earned to this point? Comments: If you have any questions, please call Fred Walker at (320) 308-3976. Thank you. M. Saffari, 2/14/04

  31. Marketing – Top 3 areas of focus 1. Research - Who are our students? - What are our students expecting? - Who is successful here? - Future programs (student perspective) - What type of students are we looking at? (Millennial student) 2. Internal Marketing 3. Segmentation - Strong programs - Adult market - Geographic - Others M. Saffari, 2/18/04

  32. MNSCU Fall-to-Fall Retention Rates for Full-Time New Entering Freshman Students Entering Fall Cohorts of 2001 & 2002 UNIVERSITIESFall ’01 toFall ’02 to2-Yr % Fall ‘02Fall ‘03Inc/Dec Bemidji State University 72% 71% -1% Metropolitan State University 60 61 +1 MN State University-Mankato 79 78 -1 MN State University-Moorhead 70 67 -3 Southwest MN State University 70 66 -4 St. Cloud State University 69 72 +3 Winona State University 74 76 +2 _________________________________________________________________________ TOTAL UNIVERSITIES 73% 73% 0% M. Saffari, 2/6/04 Source: MNSCU Office of the Chancellor for Research & Planning

  33. MNSCU Four, Five, and Six Year Graduation Rates for the 1996 First-Time, Full-Time Degree Seeking Student Cohorts Entering Fall Cohorts of 1996 UNIVERSITIES4-Yr5-Yr6-Yr Bemidji State University 27.5% 33.3% 35.5% Minnesota State University-Mankato 20.5 41.8 47.8 Minnesota State University-Moorhead 18.5 36.6 41.4 Southwest Minnesota State University 20.5 34.3 40.0 St. Cloud State University 16.5 35.1 41.3 Winona State University 25.2 44.9 49.2 ________________________________________________________ TOTAL UNIVERSITIES 20.6 38.6 43.8 M. Saffari, 2/4/04 Source: MNSCU Office of the Chancellor for Research & Planning

  34. According to St Cloud School District 1997200320048-Year Comp % Inc/Dec Enrollment Decline 11,402 9840 9640 -15.4% St Cloud Times M. Saffari, 2/24/04

  35. The Insanity Principle “Doing more of the same thing but expecting different results!”

  36. Merit Scholarship Comparisons as of 3/1/04 SchoolsCodesCriteriaAwardsRenewable MankatoC Top 10% & 26 ACT $3000 Yes, 4 years Top 15% $500-2000 Some for 2 years D Cultural Diversity $500-$3000 Some for 4 years _________________________________________________________________________________ SCSU A Within the top 5 Students $2000 Yes, 2 years B Top 5% $2000 No C Top 10-15% $1000 No D Diversity $1000 Yes, 4 years ________________________________________________________________________________ Winona A Top 5% & 32 ACT $3500 Yes, 4 years (automatic) B Top 5% & 28 ACT $3000 Yes, 4 years (essay/Inter) B Top 5% & 28 ACT $2500 Yes, 4 years (automatic) C Top 10% & 27 ACT $1500 Yes, 4 years Top 15% & 26 ACT $1000 Yes, 4 years Top 20% & 21 ACT $300 No Top 50% & 24 ACT $300 No Top 20% & 24 ACT $500 No D Cultural Diversity $2000 Unknown Source: Gretchen Huwe, SCSU Office of Admissions M. Saffari, 3/22/04

  37. Early Warning System (EWS) Student Early Alert System (SEAS)? Implementation Date: Fall 2004 • The Subcommittee #3 Continued • a. Does e-mail have to be our official communication? • i. To student • II. To student’s advisor • Different for Students at different levels • Mainly first year not possible by students? • 10 level classes? • Colleges should identify courses where warnings should be sent • 6. Incentive for faculty? • a. They are concerned, caring people so they want to help students succeed M. Saffari, 3/15/04

  38. As teachers requested it As principals ordered it As central office designed it As board of education approved it David B. Tyack (‘74), The One Best System (A History of American Urban Education- p.286) As maintenance installed it What the students wanted! M. Saffari, 9/30/03

  39. Enrollment Management Committee Members (EMC) Spring Semester 2004 Areas Reps Areas Student Reps Admissions Pat Krueger SGA President Cory Lawrence Division of General Studies Kathryn KellyEducation Stacy Seidl Financial Aid Frank Loncorich Science/Engineering Peng Lei Graduate School Annette Day Education Jill Hofacker Communication/Marketing Lisa Foss Social Sciences Jessica Hamar Alumni TBD Fine Arts Stacey Springer Continuation Education John Burgeson _______________________________________ Residential Life Diane Schellinger Total 6 Multicultural Student Services Shahzad Ahmad Institutional Studies Guihua LiAreasFaculty Reps Registration & Records Debbie Tamte-Horan COFAH Suellen Rundquist Enrollment Management/EMC Chair Mahmoud Saffari COBA Richard Sundheim __________________________________________________ COED Rod Dobey Total 12 COSE Sandra JohnsonCOSE Dave Robinson COSS Robert Johnson Director of Advising Steve Klepetar Dir. of Honors Program David Boyer FA President Theresia Fisher_______________________________________ Total 9 M. Saffari

  40. Enrollment Management Committee Wednesday, March 24th, 2004 • AGENDA • 1. Approval of February 25th Notes • 2. Student Perception Surveys—continued discussion • a. In-house surveys subcommittee • (David Robinson, David Krueger, Ken Schneider, Guihua Li, • Pat Krueger, Lisa Foss, Addie Turkouski, Mahmoud Saffari) • Early Warning System--continued discussion • Policies/Procedures Impeding Student Success • a. Mid-semester electronic transcript notification to students carrying “I” grades • b. Monitoring and follow up with students whose suspension appeal was granted • c. Special student ownership (all students) • SCSU Solution Finder • Admissions Criteria (MnSCU campuses) • Next Meeting: Wednesday, April 21 at 1:00 p.m. M. Saffari, 3/15/04

  41. Retention: Top Areas of Focus • A. Course Availability (fall ’03 vs. ’04 as of 4/18/04 = +1016) • B. English 191 (fall ’03 vs. ’04 as of 4/18/04 = +296) • C. Full-Year Schedules for NEF • D. Student Early Alert System • E. Clear Set of NEF Expectations • F. Student Responsibility • G. Tutoring M. Saffari, 2/18/04

  42. Recruitment: Top Areas of Focus • A. Increase Scholarship Opportunities • B. Faculty Connection to Student Recruitment • C. Programs that Make SCSU More Competitive M. Saffari, 2/18/04

  43. Marketing: Top Areas of Focus • A. Research • B. Internal Marketing • C. Segmentation M. Saffari, 2/18/04

  44. Enrollment Management Committee Wednesday, February 25th, 2004 2. Student Perception Surveys a. First Year Resident Hall Student Opinion Survey (in-house) Implementation Date: Fall ’04 (was implemented Spring ’04) b. Academic Advising Survey (in-house) Implementation Date: Spring ’05 (preferably Jan. ’05) c. Graduating Senior Survey (in-house) Implementation Date: Summer ’04 if possible d. Student Satisfaction Inventory (National) Implementation Date: Fall 2004 (October) 3. Early Warning System (in-house) Implementation Date: Fall ’04? Every sem. M. Saffari, 2/25/04

  45. Enrollment Management Committee Wednesday, March 24th, 2004 • 4. Policies/Procedures Impeding Student Success • a. Mid-semester electronic transcript notification to students carrying “I” grades • b. Monitoring and follow up with students whose suspension appeal was granted • c. Special student ownership (all students) • SCSU Solution Finder • 6. Admissions Criteria (Select MnSCU Campuses) M. Saffari, 3/15/04

  46. According Vincent Tinto: “…Access without support is not Opportunity” for low-income students. For them, “Access is an empty promise.” Enrollment Management Report June 2004, Volume 8, Issue 3, P. 10

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