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ASQ Portland Tool of the Month for March 2011 Stakeholder Analysis. Presented by Ed Theiss. Why Do I Care About Stakeholders?. Do you agree with the following? I know who supports or is impacted by our project. I know who doesn’t support the effort.
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ASQ PortlandTool of the Month for March 2011Stakeholder Analysis Presented by Ed Theiss
Why Do I Care About Stakeholders? Do you agree with the following? I know who supports or is impacted by our project. I know who doesn’t support the effort. No one will be surprised by what we are doing. Everyone will be onboard with the solution. Or Will They?
Why Stakeholder Analysis? • The goal of Stakeholder Analysis is to develop a strategic view of the human and institutional landscape, and the relationships between the different stakeholders and the issues they care about most. Stakeholder Analysis deliverables… • Who your Stakeholders are. • What your Stakeholder Needs are. • If they Support your efforts, oppose them or are sitting on the fence. • How much and what type of Influence they have. • And how much Effort they require. • A Plan to manage Stakeholder communication These deliverables will affect the success of your Quality efforts!
Two Views Stakeholder Power Interest Grid
For further information, contact:Ed Theiss, ASQ CQE & CSSBB at ektheiss@yahoo.com