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What Makes A Good Leader? By Daniel Goleman

What Makes A Good Leader? By Daniel Goleman. Ai San Pang Yu Hua Kao Samantha Koepp Jesús Morín Eric Gutiérrez. Daniel Goleman. Born March 7, 1946 in Stockton, CA Attended Amherst, Berkley and Harvard First book, “Meditative Mind” Wrote for Psychology Today

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What Makes A Good Leader? By Daniel Goleman

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  1. What Makes A Good Leader?ByDaniel Goleman Ai San Pang Yu Hua Kao Samantha Koepp Jesús Morín Eric Gutiérrez

  2. Daniel Goleman Born March 7, 1946 in Stockton, CA Attended Amherst, Berkley and Harvard First book, “Meditative Mind” Wrote for Psychology Today New York Times Cofounded the Collaborative for Academic, Social and Emotional Learning 1988 wrote “Working with Emotional Intelligence” which led to “What Makes a Leader?” article Cofounded the Consortium for Research on Emotional Intelligence in Organizations Published dialogues between the Dalai Lama and scientists in “Health Emotions” Wrote several other books, latest is “Ecological Intelligence: How Knowing the Hidden Impacts of What We Buy Can Change http://www.danielgoleman.info/blog/biography/

  3. What Makes A Leader? Emotional Intelligence is Sine Qua Non for Leadership EI & Effective Performance - Research collected at 200 large and global companies 5 Components of EI

  4. What is Emotional Intelligence? “Understanding your own and other people’s emotional makeup well enough to move people in the direction of accomplishing your company’s goals”

  5. What is Emotional Intelligence? “Different situations call for a different type of leader” IQ & Technical skills are “Threshold Capabilities”

  6. Evaluating Emotional Intelligence Three capabilities: • Technical capabilities • Cognitiveabilities • Competencies demonstrating emotional intelligence

  7. Evaluating Emotional Intelligence David McClelland • Issued a study about the relationship between emotional intelligence capabilities and performance in 1996.

  8. Five Components of Emotional Intelligence • Self-Awareness • Self-Regulation • Motivation • Empathy • Social Skill

  9. Self-Awareness • One of self-management skills • First component of emotional intelligence • Definition: A deep understanding of one’s emotions, strengths, weaknesses, needs, and drives.

  10. Self-Awareness High degree • Recognize how feelings affect people and their job performance • Plan their time carefully and get their works down well in advance • Able to work with a demanding client • Understand their values and goals

  11. Self-Awareness Low degree • Be apt to make decisions that bring on inner turmoil by treading on buried values

  12. Self-Regulation Component of Emotional Intelligence An ability to manage impulses drives our emotions An ongoing inner conversation- A channel control bad mood and emotional impulses

  13. Characteristic of Self-Regulation Reflection and Thoughtfulness Comfort with ambiguity and change Integrity- an ability to say not to impulsive urges EX: -Consider the reason of a bad performance without hasty judgment -Offer his feeling about incident’s consequences -Analysis problem and provide solution

  14. Self-Regulation VS. Leader Create an environment of trust and fairness - Reduce politics and infighting - High productivity Competitive reason- organizational strength

  15. Motivation A power to drive people to achieve beyond expectation- their own or everyone else’s

  16. Characteristics of Motivation • Passion for work - Seek out creative challenges - love to learn new things • Track Progress • Optimistic • Self regulation+ achievement motivation =Overcome depression and face failure • Commitment to organization

  17. Empathy • Thoughtfully considering employees’ feelings. • Especially important component of leadership • for at least three reasons. • The increasing use of teams • The rapid pace of globalization • And the growing need to retain talent

  18. Social Skill • Moving people in the direction you desire. • Networking on common ground with people. • Social skill is considered a key leadership • capability in most companies. • Socially skilled people may not appear • to be working.

  19. The Five Components of Emotional Intelligence at Work Definitions & Hallmarks Self-Awareness Self-Regulation Motivation Empathy Social Skills

  20. Can Emotional Intelligence Be Learned? Are leaders born or made? Nurture and Maturity Neurotransmitters of the brain’s limbic system vs. Neocortical approach Emotional Intelligence in action

  21. Conclusion Emotional Intelligence is the Sine Qua Non for leadership “Nothing great was ever achieved without enthusiasm”- Ralph Waldo Emerson

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