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Basics of Communication

Basics of Communication. Sources for SPC 101 Course – Vogel Fundamentals of Communication Lucas, The Art of Public Speaking Adler and Rodman, Understanding Human Communication Beebe and Beebe, A Concise Public Speaking Handbook

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Basics of Communication

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  1. Basics of Communication

  2. Sources for SPC 101 Course – Vogel Fundamentals of Communication • Lucas, The Art of Public Speaking • Adler and Rodman, Understanding Human Communication • Beebe and Beebe, A Concise Public Speaking Handbook • Samovar and Mills, Fundamentals of Speech Communication • Nadeau, A Basic Rhetoric of Speech Communication • Beebe, Beebe, and Redmond, Interpersonal Communication – Relating to Others

  3. Human Communication All ways of sending messages between persons.

  4. Terms • Oral • Written • Verbal • Nonverbal • Spoken

  5. Characteristics of Communication • 2-way process • Response oriented • Symbolic process • Complex • Transitory • Irreversible • Unrepeatable

  6. Public Speaking andConversation Similarities: • Organizing thoughts logically • Tailoring message to audience • Telling story for maximum impact • Adapting to feedback

  7. Public Speaking and Conversation Differences: • Public speaking is more highly structured • Public speaking requires more formal language • Public speaking requires a different method of delivery

  8. Speech Anxiety • Anxiety over prospect of speaking in front of audience

  9. Reducing Speech Anxiety • Acquire experience • Prepare, prepare, prepare • Think positively • Use power of visualization • Know that most nervousness is not visible • Know that some nervousness is normal and positive • Don’t expect perfection

  10. Model of Communication • Speaker • Message • Channel • Listener • Feedback • Interference/Noise • Situation/Contexts

  11. Frame of Reference • Everything said is filtered through listener’s frame of reference • No two people have same frame of reference

  12. Recognizing and Valuing Differences • In what ways are we different from one another? • Why is it important to be aware of differences in public speaking and in interpersonal relationships?

  13. Ethnocentrism Believing one’s group or culture is superior to all other groups or cultures

  14. Is ethnocentrism good or bad?

  15. In what ways can ethnocentrism be negative? • Creates arrogance, sense of superiority, • Prevents or harms relationships • Alienates groups from one another

  16. In what ways can ethnocentrism be positive? • Builds loyalty, allegiance, commitment, and pride in your group • Assures that heritage will be passed along to newer members of the group.

  17. 10-Point assignment on heritage

  18. Avoiding Ethnocentrism • Respect listeners’ cultural values • Adapt messages to audience expectations • Imagine yourself in the place of your listeners • Be alert to feedback • Listeners also have to avoid ethnocentrism

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