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Communication Basics

Communication Basics. Marketing PVMS. Communication. Exchange of ideas. Channels. Different options for transferring message. Feedback. Response. Barriers. Obsatcles. Setting. The environment that communication takes place. Listening. Receiving information or a message. Jargon.

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Communication Basics

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  1. Communication Basics Marketing PVMS Mr. Campbell

  2. Communication • Exchange of ideas Mr. Campbell

  3. Channels • Different options for transferring message Mr. Campbell

  4. Feedback • Response Mr. Campbell

  5. Barriers • Obsatcles Mr. Campbell

  6. Setting • The environment that communication takes place Mr. Campbell

  7. Listening • Receiving information or a message Mr. Campbell

  8. Jargon • Technical Vocabulary • Content specific vocabulary Mr. Campbell

  9. ListeningTechniques Mr. Campbell

  10. Identify the purpose • Why are they talking to me? Mr. Campbell

  11. Look for a plan • How are they trying to present the message. • Ie… qualifiers Mr. Campbell

  12. Give Feedback • How do they know you heard them? • Better Yet!! How do they know you UNDERSTOOD them? Mr. Campbell

  13. Common Interest • What do we agree on? Mr. Campbell

  14. Evaluate Message • Reflect, think, explore the information. Mr. Campbell

  15. Consider the Non-Verbal • What are they really saying? Mr. Campbell

  16. Listen for Conclusion • People will repeat until validated. Mr. Campbell

  17. Take notes • Don’t interrupt! • Don’t try to remember what you were going to say! Mr. Campbell

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