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SMUD Low Income Programs

SMUD Low Income Programs. Jana Katz Low Income Oversight Board Sacramento September 26, 2011. Powering forward. Together. Sacramento Municipal Utility District. i s a community owned electric utility; w as established in 1946; i s governed by a 7 member, publically-elected Board;

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SMUD Low Income Programs

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  1. SMUDLow Income Programs Jana Katz Low Income Oversight Board Sacramento September 26, 2011 Powering forward. Together.

  2. Sacramento Municipal Utility District is a community owned electric utility; was established in 1946; is governed by a 7 member, publically-elected Board; serves 592,000 customers (1.4M population); in Sacramento County, plus part of Placer and Yolo; is the sixth largest public utility in the U.S.; received the highest customer satisfaction ratings in CA by J.D. Power and Associates for the last eight years.

  3. Residential Assistance Programs • Rate Assistance Programs • Energy Assistance Program Rate (EAPR), Medical Equipment Discount (MED) Rate • Bill Assistance Programs • Customer EnergyHelp donations, federally funded bill payments, local agency bill payments • Dwelling Assistance Programs • Weatherization, Refrigerator replacement, Community Partners • Education and Outreach • Workshops, fairs, events, partnerships, multiple languages

  4. Energy Assistance Program Rate • Discount on monthly infrastructure charge and energy charges • Fixed $3.50 monthly infrastructure charge (vs. standard $7.20) • 35% discount on Base Use energy charges (700kWh in summer) • 30% discount on Base-Plus Usage • Average annual discount is about $350 • City of Sacramento Utility User’s Tax credit

  5. Energy Assistance Program Rate 200% federal poverty guidelines 100% up-front income verification Re-certification every two years 105,000 participants 68% penetration Data sharing with PG&E CARE Joint Utilities meetings

  6. Bill Assistance Programs • EnergyHelp • 13,000 customers donate $500k annually through line-item pledge on their monthly bill • Crisis intervention bill payments to over 200 households each month • 14,000 customers assisted with $2.2 million since 2004 • Low Income Home Energy Assistance Program (LIHEAP) • Federal funding ($4.3M to over 14,000 households) • Agencies • Local charities, churches, tribal organizations $270k to 1,600 households)

  7. Dwelling Assistance • Weatherization • Electric-heat homes (1,000/year) • Single and multi-family dwellings • Energy audits by SMUD staff • Refrigerator Replacement • Electric or gas (600/year) • Community Partners • Leverages resources for additional services (roof repair, window replacement, appliance replacement, access ramps, adaptive technologies, gas-saving efficiency measures, etc.) • Includes: Community Resource Project, PG&E, Sacramento Housing and Redevelopment Agency, Rebuilding Together, Sacramento Food Bank and Family Services, local Cities and Counties, plus others

  8. Education & Outreach • One-on-one energy education during home visits • Energy workshops (24/yr) • On-line energy analysis tools • Program materials in multiple languages • Community events and fairs (175/yr) • Networking Partnerships (Community Housing Coalition, Citrus Heights Collaborative, Folsom Cordova Partnership, Sacramento Food Bank and Family Services, and many individual organizations.)

  9. Questions? Jana Katz Sacramento Municipal Utility District jkatz@smud.org

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