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Establishing an infrastructure to support e-learning

Learn how to implement cost-effective e-learning strategies and collaborative approaches for better outcomes within healthcare organizations. Explore the challenges and solutions, including group initiatives and addressing resource issues.

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Establishing an infrastructure to support e-learning

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  1. Establishing an infrastructure to support e-learning Val Brocki IMT Co-ordinator Airedale NHS Trust/NPfIT ETD Lead Bradford Health Informatics Service 1/25

  2. Abstract • What do NHS Trusts need to do to support e-learning? • How can we ensure it is cost-effective? • In what ways do we need to work differently? • A look at how collaborative approaches like Bradford Health Informatics Service’s “Learnonline “ can help. 2/25

  3. More questions than answers! • Experience to date of Airedale NHS Trust in establishing structures to support the implementation of e-learning. • Groups • Staff • Resource issues • Collaborative work 3/25

  4. The nightmare! • Large amounts of money wasted on buying expensive e-learning resources that do not meet learners’ needs because they are not adequately supported! 4/25

  5. Trust E-learning Strategy Group • Representatives from Training (IMT and General) I.T. Professional Development (acute, theatres, women & children’s, AHPs) Hotel Services Library & Knowledge Management Risk Management Bradford Health Informatics Service (E-Learning Project Manager) 5/12

  6. Groups Trust E-learning Strategy Group Aims: • To audit current e-learning activity (and learn from experience) • To establish a network of e-learning advisors covering all parts of the Trust • To educate managers and staff • To disseminate information and share best practice • To produce an e-learning strategy for the Trust – to include policies re. tutor training, quality, etc. 6/25

  7. Groups Bradford ETD Partnership Bradford District Care Trust Bradford Social Services Bradford Teaching Hospitals NHS Trust Airedale PCT Bradford City Teaching PCT Bradford South & West PCT North Bradford PCT Airedale NHS Trust WYMAS 7/25

  8. Groups Bradford ETD Partnership • Aims are to:•Develop a co-ordinated approach to ETD across the partner organisations • Learn from and share good practice• Develop sub-groups to co-ordinate and promote joint working on ETD matters (Share development costs)• Effect change where this would be of benefit to partner organisations 8/25

  9. Groups West Yorkshire Education, Training and Development Group • Hosted by WY Workforce Development Confederation • Representatives from NHS Trusts across West Yorkshire • A useful forum for exchanging ideas and experience and developing collaborative working • Access to funding for training etc 9/25

  10. Staff Staff with a stake in E-learning • IMT Training/ETD Lead responsible for convening E-learning strategy group, reporting to Director of Training & Organisation and producing the Trust’s E-learning strategy. 10/25

  11. Staff Staff with a stake in E-learning • “The converted” • Director of Training & Education • Training staff • E-learning “Champions”fromdepartments 11/25

  12. Staff Staff with a stake in E-learningEveryone! 12/25

  13. Staff Staff with a stake in E-learning • Managers in particular need to be educated: • E-learning is not a cheap “quick-fix” alternative to traditional methods of training. • Staff need to understand what is involved 13/25

  14. Staff Important external contacts • E-learning Project Manager for Local Health Community • Colleagues at WDC • Colleagues at neighbouring NHS Trusts 14/25

  15. Resources Resource issues • Technical issues • Broadband, band width etc • Learning Management Systems • Software to support online conferencing • Software to design on-line learning “Blackboard” etc. • Adequate I.T. staff to provide technical support • Learning designers – local or shared 15/25

  16. Resource issues • Where will e-learners study? • How practical are these locations in reality? • Can the learner study without interruption? • Is it necessary to book? ( Additional admin?) • Do they all have the appropriate hard and software and furniture? 16/25

  17. Staff Resource issues • Do learners have adequate I.T. skills? • Don’t forget staff with special needs e.g.Visual Impairment. You may need to provide specially adapted equipment.E.g. www.visualeyesuk.com 17/25

  18. Resources Resource issues • Who will provide tutorial support to e-learners? • Identify and train tutors Training for tutors e.g. http://iet.open.ac.uk/coursesonline/ode/description.cfm#H802 http://www.trainingfoundation.com 18/25

  19. Resources Resource issues • How will tutorial support be provided? • Are you going to provide a Helpdesk? • When are tutors going to be available? • Will communication be synchronous/asynchronous? • Are you going to arrange for on-line or video conferencing or discussion boards. Who will moderate them? • ……and is this necessary? Would a face-to face meeting be more practical and economical. • Will the Knowledge Manager provide links to other accredited websites? 19/25

  20. Resources Resource issues • Remember that by using E-learning you are, to a large extent, losing the benefits of learning in a social context and you need to compensate for this. • Doing it electronically can be difficult, expensive and time-consuming. Sometimes it’s easier to arrange a meeting. • Even if the rest of the course is on-line, a kick-off meeting, at the start of the course is a good idea. 20/25

  21. Resources Blended learning • Seems to be a practical way to approach the introduction of e-learning. • Can existing courses be enriched by using it? • Will existing courses be replaced? • Develop resources like “Learnonline” 21/25

  22. Resources Resource issues • Protected learning time • Additional administrative burden imposed by Learning Management Systems (E.g. ECDL Portal) “Same old, same old……….” 22/25

  23. Resources Quality Assurance • Establish systems to ensure that e-learning resources are accredited and reliable. • Consult professional colleagues • Beware being pressured into purchasing e-learning packages as a knee-jerk response to urgent problems - e.g. MRSA - without having them thoroughly checked by qualified staff 23/25

  24. Summary… • Identify stakeholders • Establish groups and lines of communication – mixed team approach - or put E-learning on agenda of existing groups • Agree strategy, responsibilities, processes, quality assurance • Access funding • Secure resources: soft- and hardware, training rooms, personnel, expertise, materials, courses, TIME etc. 24/25

  25. Summary…continued • Educate managers and staff • Secure protected learning time • Arrange for basic I.T. training and TTT (tutorial support and software) • Use e-learning only where appropriate • Use only high-quality courses e.g ukhep modules http://www.ukhep.com • Provide support for your learners! • Evaluate 25/25

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